MyBoilerService.com Avis 

4 397
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Have stayed in on 3 occasions waiting for boiler engineer & every time a no show. Won't be waiting anymore.

L'entreprise a répondu

Noté 5 sur 5 étoiles

First reported smell of oil after last delivery. Asked for a service but 10th May given as first date. Rang back of few days later concerned with the smell and with infant sleeping in room above the b... Voir plus

Noté 5 sur 5 étoiles

As others have said, getting an Oil Boiler serviced can be difficult finding someone. So after finding MyBoilerService, I admit I was a little sceptical at first. So created an account. Filled in m... Voir plus

Noté 5 sur 5 étoiles

The company i used, recommended to me via MyBoilerService.com, was RCN Heating Services Ltd . The engineer, Paul, was great as he arrived on time, carried out his work professionally and efficiently,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier
  2. Service d'installation du gaz

MyBoilerService.com

Écrit par l'entreprise

Get free online quotes, from trusted OFTEC and Gas Safe registered engineers, in your local area.
As well as offering a quick way to get competitive online quotes from independent engineers, we work hard to make sure that our customers get the best service possible - from the moment you log on to our website, to after the work is complete.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,4

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(4 397)

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Noté 1 sur 5 étoiles

Waste of time

Only one heating engineer replied out of the three and he didn’t do LPG boilers which was specified. So a complete waste of my time

27 mai 2021
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Réponse de MyBoilerService.com

Good Morning Mrs Amos

Thank you for your review.

Only the engineer you placed your booking with would have received your booking details to contacted you. The others quoting in your area would not have received a booking from you so could not have contacted you without any of your details.

We are sorry that the Company you placed your booking with are no longer able to complete services on LPG boilers as they had been able to previously.

They have asked us to pass on their sincere apologies for the inconvenience caused to you.

Kind Regards

Customer Services

Noté 5 sur 5 étoiles

Excellent Service

Excellent website, received the call back when I was told I would abs had an appointment within 2 days. Samer was very professional and honest and talked me through all the work he was undertaking and what additional work I would need again. Would definitely book with him again.

21 mai 2021
Noté 5 sur 5 étoiles

I would certainly recommend this company

I found MyBoilerService.com very easy to deal with.
I phoned the customer service representative because I had two boilers requiring services and she dealt with my request in an efficient, prompt and friendly manner. The price was the best I could find and I would most certainly recommend this company.

9 mai 2021
Noté 2 sur 5 étoiles

The engineer turned up a day early

The engineer turned up a day early, we had specifically taken a day off to be here, he also didn't leave a note to say he had been, it had taken us almost a month to get them to come out and fit the monitor. he fitted it on Tuesday and by Saturday it hadn't started working, i went and checked and it wasn't switched on, the wifi hadn't been activated.
so far not a great experience. the biggest issue is contacting boiler juice, if you email you rarely get a reply, if you call you can be on the line for up to 45 to 50 minutes before someone answers, and then they don't seem to understand their own system, we called 3 times to arrange an engineer and were told the request had been passed to the department, only to find that the person we spoke to could organise the visit themselves. they were quite happy and quick about arranging the direct debit.

8 mai 2021
Logo de MyBoilerService.com

Réponse de MyBoilerService.com

Good Afternoon Mr Kennedy

We are very sorry to hear that the engineer arrived a day early to fit your Connected Oil Tank Monitor and did not leave you a note to advise of his visit. We will be speaking with the engineer about the visit he made to you to ensure this does not happen again.

Please accept our sincere apologies for the difficulty you have had when trying to contact us. Due to the high volume of calls recently the wait time has been longer than we planned for.

Customer Service is extremely important to us and we are sorry they you have not received the level of service we want for our customers on this occasion.

Kind regards

Customer Services

Noté 5 sur 5 étoiles

Excellent

Excellent, pain-free friendly service. Arrived on time and carried out the work quickly and efficiently.

6 mai 2021
Noté 5 sur 5 étoiles

First reported smell of oil after last…

First reported smell of oil after last delivery. Asked for a service but 10th May given as first date. Rang back of few days later concerned with the smell and with infant sleeping in room above the boiler. Was then told to ring for repair engineer and had appointment next day which was excellent. The problem was a small leak in the boiler and required replacement of the pump. We had left the boiler switched off in the meantime.

5 mai 2021

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