Mydoorhandles Avis 

121
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Black Knurled door handles and never heard of this website before. Will be using them here onwards for all door related stuff! Customer service is good, door handles are exceptional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m genuinely impressed—the price-to-quality ratio is excellent, and I would highly recommend their products. Delivery was prompt, the materials feel durable, and the design is clean and modern.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Don't usually write any reviews but this company went above and beyond what would normally be expected. I ordered a wrong handle by mistake, messed up my order and called and got an immediate re... Voir plus

Noté 5 sur 5 étoiles

Ordered incorrect handles, a typical website mistake due to my age. Returned them via their postage label. Just phoned them and monies now sent. I expected long phone wait and order numbers required e... Voir plus

À propos de l'entreprise

  1. Quincaillerie

Écrit par l'entreprise

Manufacturers, Importers, Distributors and retailers of Builders Hardware, Door Handels and ironmongery. We always try to provide the best advise and offfer the best customer service to all of our customers. We offer great prices, on Door Handles,, Internal Packs and multi door handle quantity packs. For all your door handle requirements, in whichever finish you like, at mydoorhandles.com, we want to help find YOUR perfect door handles.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

121 avis

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(121)

84 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent company giving first class efficient service

Excellent company giving first class service. Having purchased four sets of door handles and fitting them to the appropriate doors they looked great . After about 4 months the finish on one handle was damaged. I rang Mydoorhandles and explained. Immediately the customer service gentleman after finding my original order said he would get another set dispatched to me. To my surprise it arrived next day. Wish all companies were that helpful and efficient. Thank you

16 janvier 2026
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Réponse de Mydoorhandles

Your feedback is greatly appreciated, thank you for taking the time to leave a review. If there’s ever anything you need, please don’t hesitate to get in touch with us.

Noté 5 sur 5 étoiles

What a super company

What a super company. Their customer service is really, really good. Great knowledge of their products and which ones would be suitable for me and the handles are really nice and good quality. They look great now we've had them put on our new doors. Well done this company!

14 janvier 2026
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Réponse de Mydoorhandles

Thank you for your kind review. We’re really pleased to hear you had a good experience with us. If we can help with anything else, just let us know.

Noté 5 sur 5 étoiles

Could not rate more highly

Could not rate more highly.

Where to start. The range of products is amazing, prices are exceptionally competitive and even better they offer bundles (5 of / 10 of) at even more discounted rates. Had exactly what I wanted and with variations (different roses, colours, combinations of additionals etc). Order arrived next day, everything had been quality checked and not sure if just specific to the handles I ordered but placed inside little socks to try and keep them secure. Absolutely amazing touch!

Sadly one of the handles had the spindle come loose in transit and put a few dents and dings in one of the handles ordered. But after speaking to someone it was immediately remediated, hands down one of the nicest and friendliest customer service experiences I have received. I also personally made an error in one of my items which again they were more than helpful with resolving.

Highly (highly) recommend Mydoorhandles. 10/10 range, 10/10 prices, 10/10 delivery and 10/10 customer service.

I will certainly be returning again with the upcoming kitchen refit as the handles I purchased (for pantry) were beyond my expectations.

23 décembre 2025
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Réponse de Mydoorhandles

We really appreciate your support and your review. It’s great to know you’re happy with your order. Please feel free to contact us if you need any help in the future.

Noté 5 sur 5 étoiles

**Very Highly Recommended**

**I have used My Door Handles previously and can't rate them highly enough.

They're customer service is excellent. Products are of very high quality and super fast delivery.

After ordering on-line, I had an extra request which they happily dealt with.

I highly recommend My Door Handles.**

28 octobre 2025
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Réponse de Mydoorhandles

Many thanks for your feedback. As an independent retailer, reviews like this are very important to us. We’re always here if you need any assistance.

Noté 5 sur 5 étoiles

5 star through and through

Communication from start to finish was 5 star in itself, the products are fantastic quality and shipping so quick. Would thoroughly recommend especially based on customer service!

17 octobre 2025
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Réponse de Mydoorhandles

We really appreciate your kind comments, thank you for supporting our small business. If you need any assistance with your order or anything else in the future, we’re always happy to help by phone or email.

Noté 5 sur 5 étoiles

I had an issue with a lock that broke

I had an issue with a lock that broke, and MyDoorHandles sent me a replacement incredibly quickly! Their customer service is absolutely outstanding — friendly, efficient, and very helpful from start to finish. I couldn’t be happier with how they handled everything. Highly recommended!

13 octobre 2025
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Réponse de Mydoorhandles

Many thanks for your review — we’re really pleased you’re happy with your order. Positive feedback like this really helps a small business like ours. We hope the new door handles look great in your home, and if you ever need matching hardware or advice, please feel free to contact us.

Noté 5 sur 5 étoiles

Best customer service we've had in a…

Best customer service we've had in a while!! Staff is extremely helpful and responsive. Aman was very nice and helpful.
Order was shipped pretty much immediately and arrived the following day. It turned out we ordered the wrong thing and they helped us figure out the return quickly. They also cover the shipping cost of the returns and issued the refund immediately. They then helped us figure out exactly what we need, with lots of patience might I add, what is the cheapest way of getting it and found the best solution for us. The order once again was shipped immediately and arrived the following day and it was perfect. Plus their price is fantastic. Couldn't recommend them more! We will return to them for sure.

11 septembre 2025
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Réponse de Mydoorhandles

Thank you for your lovely review. We hope the new hardware suits your doors perfectly, and if you ever need anything else to match, we’ll be more than happy to help.

Noté 5 sur 5 étoiles

Fantastic customer service

I've been really impressed by this company. Great products and first class customer service. I've never fitted door handles before and this company have helped with all the questions I've sent them and even sent out different parts for free when I realised that I'd bought the wrong ones. Really good customer service is hard to find and this is the best I've experienced in many, many years.

23 juillet 2025
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Réponse de Mydoorhandles

We really appreciate your support and your review. It’s great to know you’re happy with your order. Please feel free to contact us if you need any help in the future.

Noté 5 sur 5 étoiles

Would use again!

Haven’t fitted them yet . But ordering price and delivery has all been very easy and quickly!
Would definitely use again. Sumison supplied them very good informative about delivery and well packaged!

7 juillet 2025
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Réponse de Mydoorhandles

Many thanks for your feedback. We hope your home project goes well and that you’re pleased with how the handles look once fitted. If you need any further help or advice, we’re always here.

Noté 5 sur 5 étoiles

the new go-to place for anything doors.

Ordered Black Knurled door handles and never heard of this website before.

Will be using them here onwards for all door related stuff!

Customer service is good, door handles are exceptional quality. Hinges are heavy duty as described.
Free next day delivery & packaged brilliantly.

Price beat all eBay / Amazon / competitors.

10/10

24 juin 2025
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Réponse de Mydoorhandles

We appreciate your review very much and are glad you’re happy with your purchase. Hopefully the handles finish off your room nicely, and if you need any matching items or advice, we’re always happy to help.

Noté 5 sur 5 étoiles

Great Customer Service!

I didn't have any clue how to order door hardware but it was so easy to buy what I needed from MyDoorHandles. I would give them more starts if I could, for several reasons: 1. Easy to speak to the team and discuss all you need to know. They are nice and competent; 2. No delivery/return charges; 3 Replacement with no additional cost; 4. I made a wrong purchase and based on my previous order, they noticed the difference and emailed me to clarify if I made a mistake - which I actually did. Great job guys!

25 avril 2025
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Réponse de Mydoorhandles

Thanks for leaving such a positive review. We’re delighted everything met your expectations. If you need any further assistance, we’ll be happy to help.

Noté 5 sur 5 étoiles

Quality customer service …

We had a minor issue with some door handles we had ordered and Stacey, who we dealt with, went above and beyond with customer service and the issue was sorted out.
Would definitely recommend mydoorhandles.com and will be using them again in the future.

22 avril 2025
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Réponse de Mydoorhandles

Your feedback is greatly appreciated, thank you for taking the time to leave a review. If there’s ever anything you need, please don’t hesitate to get in touch with us.

Noté 5 sur 5 étoiles

10/10 recommend

10/10 recommend. Excellent pricing unlike other places. Quick shopping.

1 mars 2025
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Réponse de Mydoorhandles

Thank you so much for your kind words. if you need any further assitance please do not hesitate to contact us. Thanks

Noté 5 sur 5 étoiles

Customer service is extremely, extremely satisfactory and excellent.

I purchased from them twice – a total of three sets of the Door Look (Golden Grace Victorian Scroll Polished Chrome Door Handle Privacy Pack 120mm + Hinges & 63mm Latch). During installation, I encountered several issues and sought their assistance. They explained everything with great care and patience, and their response time was exceptionally fast. I have never had such a pleasant online shopping experience! I wholeheartedly recommend this company.

25 février 2025
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Réponse de Mydoorhandles

Thank you so much for your kind words. if you need any further assitance please do not hesitate to contact us. Thanks

Noté 5 sur 5 étoiles

Brilliant service …

Fantastic company brilliant selection of handles, the customer service is awesome I had an issue with one handle contacted them no hassle replacing my handle.
If I needed handles in the future this company is where I'm buying them.

10 août 2024
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Noté 5 sur 5 étoiles

Great customer service

Ordered and fitted 5 golden grace handles , unfortunately one broke after only a few uses, contacted them and received a replacement and a refund within 48 hours. The customer service was great.Would definitely recommend and will use the company again

25 septembre 2024
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Réponse de Mydoorhandles

Many thanks for your review — we’re really pleased you’re happy with your order. Positive feedback like this really helps a small business like ours. We hope the new door handles look great in your home, and if you ever need matching hardware or advice, please feel free to contact us.

Noté 1 sur 5 étoiles

Can’t get their keys cut

Bought a mortise lock that came with 2 keys. Can’t get them cut anywhere and they can’t supply more. Complete waste of time and now had to buy another lock

2 septembre 2024
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Réponse de Mydoorhandles

HI,I am sorry t ohear this, The 3 Lever Locks it is difficult to get the key cut, due to the nature of the lock, hoever we do the Euro Locks which it is very easy to get a key cut anywhere. Thanks

Noté 5 sur 5 étoiles

Brilliantly company communication…

Brilliantly company communication delivery after sales superb 5 Star all round.
What more could you ask for?
Thanks guys.

19 juillet 2024
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Réponse de Mydoorhandles

Thank you for choosing us and for leaving a review. We’re glad you’re happy and hope to help you again in the future.

Noté 5 sur 5 étoiles

Great company all round

Really good staff, very friendly and helpful, quick dispatch and delivery. Products (golden grace black door handles) are excellent quality and a great/ competitive price. I would 100% buy from them again.

10 juillet 2024
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Réponse de Mydoorhandles

Thank you for your lovely review. We hope the new hardware suits your doors perfectly, and if you ever need anything else to match, we’ll be more than happy to help.

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