Mydoorhandles Avis 

121
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Black Knurled door handles and never heard of this website before. Will be using them here onwards for all door related stuff! Customer service is good, door handles are exceptional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m genuinely impressed—the price-to-quality ratio is excellent, and I would highly recommend their products. Delivery was prompt, the materials feel durable, and the design is clean and modern.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Don't usually write any reviews but this company went above and beyond what would normally be expected. I ordered a wrong handle by mistake, messed up my order and called and got an immediate re... Voir plus

Noté 5 sur 5 étoiles

Ordered incorrect handles, a typical website mistake due to my age. Returned them via their postage label. Just phoned them and monies now sent. I expected long phone wait and order numbers required e... Voir plus

À propos de l'entreprise

  1. Quincaillerie

Écrit par l'entreprise

Manufacturers, Importers, Distributors and retailers of Builders Hardware, Door Handels and ironmongery. We always try to provide the best advise and offfer the best customer service to all of our customers. We offer great prices, on Door Handles,, Internal Packs and multi door handle quantity packs. For all your door handle requirements, in whichever finish you like, at mydoorhandles.com, we want to help find YOUR perfect door handles.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(121)

84 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant!

We ordered 2 sets of handles, sent next day, notified us, delivered as promised in 48 hrs, products brilliant as well as price! Cannot fault the service or company.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant all round

Brilliant service and excellent help from staff. Prices are fantastic too. The new hinges are a tiny amount bigger and thicker than my old ones, if (like me) you haven't replaced them for about 20yrs make sure you have tools ready 😁

20 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company to deal with, super prices and great products. I had a small problem which was dealt with immediately without any fuss and the item replaced straight away. Excellent customer service, good people.

4 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

No response to emails

Nothing wrong with the handles but they don't cover where old handles were. I have emailed twice to return them with no response. Now close to 30 day cut off for returning hence 2 star review.

10 juillet 2023
Avis spontané
Logo de Mydoorhandles

Réponse de Mydoorhandles

HI, please could you tell us where you xsent the email, as we are ontop of all emails, and we are very felzible in situations like this, So do not worry about the 30 days. Or alternatively you could call us and one of our tema would be happy to resolve the issue for you on the phone.

Thanks

Noté 5 sur 5 étoiles

Outstanding Door Handles and Exceptional Service from My Door Handles

I recently purchased 6 pairs of Golden Grace Leon Design door handles in matt black from My Door Handles, and I must say, I am thoroughly impressed with both the product and the overall experience. From the quick delivery to the high-quality door handles, this company has truly exceeded my expectations.

The handles arrived well-packaged and in pristine condition, reflecting the company's commitment to ensuring customer satisfaction from the outset.

The matt black finish exudes a sense of modernity and blends seamlessly with any color scheme. But it wasn't just the aesthetics that impressed me; it was the exceptional quality that truly stood out.

Each handle came with clear instructions, making it easy for me to fit them on my doors without any hassle. I can confidently say that these are the best handles I have ever installed, and their seamless operation makes my daily routine effortless.

I wholeheartedly recommend My Door Handles to anyone seeking top-notch door handles and an exceptional shopping experience.

3 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordered incorrect handles

Ordered incorrect handles, a typical website mistake due to my age. Returned them via their postage label. Just phoned them and monies now sent. I expected long phone wait and order numbers required etc but within seconds my purchases were found on their system simply by my name.

11 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer Service

I phoned on a number of occasions for advice before placing my order and each time I was given very good and knowledgeable advice on which products would be suitable and how to order to get the best price . In the original order some of the handles were marked, on contacting them they were replaced and immediately and delivered the next day from a different batch.
Would definitely recommend them.

15 mars 2023
Avis spontané
Noté 3 sur 5 étoiles

6 pack cadenza door handle

I bought a 6 pack of cadenza door handles and the matching bathroom door lock handle, handles arrived yesterday have just taken out of box in order to put on doors and 3 sets out of the 7 are damaged I have tried to organise replacement but I am unable to work the website. I need the 3 sets of handles replaced and without a port of contact how am I gonna do that

14 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company excellent customer service

ordered some lovely door handles at a great price delivery fast...however unfortunately they started to show signs of wear/some sort of corrosion within a year so gave them a message and they advised me I had 1 year guarantee and replaced all the affected door handles very quickly great service very happy thanks.

14 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Textbook

Order came on time, all goods to expected standard except one of the door handle escutcheons which had seized. I emailed to request a replacement and they responded within a week, sending out a replacement.

9 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Promising start

My door handles came really quickly, which was great. However one of the handles was marked so I’ve tried making contact to organise a replacement. After chasing for the past month I’ve had no response at all. The door handle is now flaking off and looks terrible. Disappointing considering the promising start.

16 novembre 2022
Avis spontané
Logo de Mydoorhandles

Réponse de Mydoorhandles

HI, iam sorry to hear ths, please could you call us on our number on 01618794110. I am sorry to hear the issues you have had, but we are always here to help resolve any issues. Thanks

Noté 5 sur 5 étoiles

Excellent service and products

Excellent service. Next day delivery with updates. Great customer service when wanting to return part of my order. Great quality product - door handles look really good! Will deffo order from here again.

14 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Failed to deliver order.

I ordered two new door locks about two weeks ago and have yet to receive them.
I have raised the issued with PayPal now too as I have had no word from the company up on messaging them.
Very disappointed ☹️.

24 mai 2022
Avis spontané
Logo de Mydoorhandles

Réponse de Mydoorhandles

Hello.
Due to working remotely with limited staff it may take us a while to get through the many e-mails we recieve on a daily basis. This issue has been raised with Royal Mail and a full refund has been issued back to you. Sorry for any inconvenience caused.
Thanks

Noté 5 sur 5 étoiles

Great service!

Recommend to all. Handles were great quality, very fast delivery and answered all my questions very quickly. Good job guys!

30 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

I am so happy with my handles

I am so happy with my handles! I checked the website out and saw sone handles but I had some questions about it. I called in and asked them to guide me and they were absolutely brilliant and helped me out immensely! If I could give 10 stars I would hit 5 should do the trick for now! Thank you My Door Handles!

29 avril 2022
Avis spontané

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