I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Voir plus
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This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Voir plus
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Voir plus
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Coordonnées de contact
Royaume-Uni
- help@myjewellerystory.uk
- myjs.com
4,5
Excellent
984 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Beautiful earrings
Beautiful earrings, great price and they look so real. Shipping was also quick !!!
21 septembre 2026
I order a pair of Bella earrings in…
I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were beautiful in person. Honestly shocked at the quality of these. The earrings have a great weight to them, brilliance and the clasp isn’t cheap and is made well. Will definitely purchase again from this store.
26 septembre 2026
I ordered these for my niece who turned…
I ordered these for my niece who turned 15. I bought the buy one get one
blue and pink she was ecstatic. They’re absolutely gorgeous. She’s thrilled.
25 septembre 2026
I've been waiting for weeks for…
I've been waiting for weeks for package. Not order again.
21 septembre 2026
Réponse de My Jewellery Story
Hi Deborah, we’re sorry to hear about your experience. We’ve checked your order and can see that the parcel is currently still transferring from Australia to the US.
We’re checking with our team to confirm whether it has now arrived in the US, so we can provide you with the local tracking details as soon as they become available. We’ll be in touch with you via email with an update shortly.
Thank you for your patience.
With Optimism,
Erika Vergara
MYJS Customer Care
Beautiful earrings
Beautiful earrings, good price, shipping was ok, customer service was quick to respond, and they sparkle!
21 septembre 2026
My earrings are gorgeous!!
My earrings are gorgeous!!! I got a pair in silver and gold. The price is insanely good !!!
20 septembre 2026
Réponse de My Jewellery Story
Hi Kimberly,
We’re sorry to hear that the colour of the earrings wasn’t what you expected. We understand how disappointing it can be when the colour doesn’t look the way you had hoped.
We’d love the opportunity to help find a better option for you. We’ve also personally reached out to you via email so we can discuss this further and see how we can best assist.
With Optimism,
Erika Vergara
MYJS Customer Care
Best earrings ever
This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable yet make me look rich. They are my go to pair to give as gifts and everyone who has received them, love them too!
28 août 2026
Beautiful Jewelry
Great company. The jewelry is absolutely stunning. It shipped quickly and Customer service is excellent. Will definitely be repurchasing.
20 août 2026
Beautiful Bella earrings
Beautiful Bella earrings! I have pairs in many colors. Customer service, in the rare event of a problem, goes above and beyond.
19 août 2026
Favorite earrings …
I have ordered many pairs of earrings for myself and as 🎁 gifts.
Would not gift if I didn't love them.
Beautiful colors, quality and appearance.
Delivery faster than expected
What's not to like?!🤩
Holly Crowe
16 août 2026
Stunning Necklace
The necklace, as described, was exactly what I received and is the perfect accessory for my black-tie event!
27 juillet 2026
The jewlery is very pretty
The jewlery is very pretty, I have a good size collection going on. They are customer friendly also.
31 juillet 2026
Amazingly fast shipping
Amazingly fast shipping, fantastic product lovely shine , colours and metal quality will buy many more thank you!
15 août 2026
Avis spontané
🩵🩵love these earrings!Quality is great delivery on time. Thank you for your services!
🩵🩵love these earrings!
29 juillet 2026
I never received my jewelry
I never received my jewelry. Please send photo to show my house.
24 juillet 2026
Réponse de My Jewellery Story
Hi Sharlene,
We’re really sorry to hear that you haven’t received your jewellery. We completely understand your concern and would like to get this resolved for you.
We’ve reached out to you via email and Messenger to confirm your delivery address so we can make sure we have the correct details and assist you further with your order.
Please reply to either of our messages when you have a chance, and we’ll be more than happy to continue assisting you and work towards a resolution.
Kind regards,
Erika
MYJS Customer Care
Great product
23 juillet 2026
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