I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Voir plus
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This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Voir plus
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Voir plus
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Coordonnées de contact
Royaume-Uni
- help@myjewellerystory.uk
- myjs.com
4,5
Excellent
984 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Love the earrings
Love the earrings, they are sturdy and shiny . The delivery was fast and very informative.
27 avril 2026
I gave 5 Stars because the item I…
I gave 5 Stars because the item I bought are really worth it of that money I paid. It is a good beautiful findings.
Thank you.
Nikole B.
19 avril 2026
Beautiful high quality at a great price
The earrings are beautiful, well crafted, and quality materials. Price is highly affordable and the free shipping is an extra bonus. The time for my earrings to arrive was earlier than expected. Will definitely purchase from MYJS again.
25 avril 2026
I really like my 8 ct crystal earrings
I really like my 8 ct crystal earrings, they’re sparkly and so pretty! I highly recommend them. I can’t usually wear earrings that are not gold or silver, but I can wear these with no problem, very happy with them!
21 avril 2026
I am not impressed with earings I…
I am not impressed with earings I ordered.. they are heavy and brassy .
17 avril 2026
They were great to work with
They were great to work with. They helped me pick out the perfect size earrings for my wife, and daughter. Shipping was fast. Product seems like great quality. No complaints here!
31 mars 2026
Bought several Bella earrings
Bought several Bella earrings. I get many positive comments when I wear the earrings. Love the look!
22 mars 2026
Good communication/excellent product
Good communication. Quick shipping and the earrings are magnificent!
5 avril 2026
The earrings are very pretty
The earrings are very pretty - I bought 5 pairs in different colours. Unfortunately I did have an issue with a couple of the fasteners and had to return them but the communication was very good and they resolved the issue quickly with replacements.
18 octobre 2025
Wonderful business
Wonderful business! Fast shipping, tips on caring for jewelry and perfectly depicted on their website.
26 mars 2026
Gold-plated rings tarnishing
I am disappointed to say that these rings have worn off and are no longer gold. My partner and I have worn the rings for a total of 15 days and the ring has lost its gold-plated colour almost completely.
Would not recommend buying their gold-plated products.
5 avril 2026
Avis spontané
Good communication
I got what I was looking for. And the bonus if getting a 2nd pair of earrings free was great
18 mars 2026
Order MK5055193
Order MK5055193
I ordered 3 items I have only received the free studs ordered 8th March .
I have contacted you 3 times with no response can you please contact me.
Karen
8 mars 2026
Avis spontané
Réponse de My Jewellery Story
Hi Karen,
We’re sorry to hear about your experience.
Unfortunately, we haven’t received your previous messages, which is why we were unable to respond earlier. However, we have now reached out to you directly via email and will be happy to assist in resolving this as quickly as possible.
Please kindly check your inbox (and spam/junk folder) and reply to our email so we can help further.
Thank you for your patience and for bringing this to our attention.
With Optimism,
Erika
MYJS Customer Care
Did not disappoint …
The items I ordered were lovely and the pricing was excellent. The shipping was a little longer but the consistency in updates was appreciated.
23 février 2026
Product is good but too big.
15 février 2026
Réponse de My Jewellery Story
Hi Muhammad,
We’re glad to hear you’re happy with the product overall.
The Trinity Tri-Colour Bracelet is currently available in one size only, so we understand it may feel a little large depending on personal preference. We truly appreciate you sharing your feedback — it’s very helpful to us.
If you need any further assistance with the item, please feel free to reach us at help@myjs.com, and we’ll be happy to help.
Thank you,
Erika
MYJS Customer Care
I ordered with the buy one get one free…
I ordered with the buy one get one free and also placed an order that was not buy one get one free. I ordered the Celtic knot earrings on the silver clear order and the Celtic knot were not in the order.
Kim Pendry
23 février 2026
Réponse de My Jewellery Story
Hi Kim,
Thank you for leaving your feedback. After checking your order #MS6028565, it appears that the Celtic Knot earrings were not included in the order you placed—your order only included the Buy One, Get One Free Bella Earrings and a separate standard order.
We’ve also reached out to you via email and would be happy to assist further. Please feel free to contact us directly at help@myjs.com so we can help you personally and find the best solution.
With Optimism,
Erika
MYJS Customer Care
Beautiful earrings
Beautiful earrings. Delivered as promised. I even ordered 2 more pairs.
15 février 2026
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