Najaf Rugs Avis 

322
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic job once again! This is the 3rd time I've purchased from this company. Their products are of great quality; shipping is fast and their service and attention to detail is impeccable. I can'... Voir plus

Noté 5 sur 5 étoiles

Our Afghan Chobi rug arrived today 3 days after we chose it online. It is glorious. Its colours are rich and warm, the style elegant… it just glows. We appreciated the wide choice Najaf offers, the ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The rugs I have purchased from Najaf are beautiful, unique and beautifully crafted. I love them both and have just ordered a third. Delivery is always prompt and efficient and the rugs arrive in top... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A mesmerising and memorable experience to visit Najaf Rugs at Prahan. **Maria is so graciously warm and inviting, sharing their most beautiful pieces and the history of the wools and weaving pro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 91615529710

  1. Magasin de tapis
  2. aussi dans
  3. Magasin de moquette

Écrit par l'entreprise

We're the home of beautiful handmade Rugs & Textiles, sourced all over the globe, just for you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(322)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good quality

Very good quality, friendly service.

6 février 2024
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Réponse de Najaf Rugs

Thank you so much, Linda!

Noté 5 sur 5 étoiles

High Quality & Great Customer Service

Purchasing was easy! Rug arrived within 2 weeks and matched the photos and description exactly.
Very happy with how it looks and the quality is exactly what I was expecting for the price. Top Notch!

10 janvier 2024
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Réponse de Najaf Rugs

Thank you so much, Salina! We appreciate your 5-star review.

Noté 5 sur 5 étoiles

I bought quite a few items from Najaf…

I bought quite a few items from Najaf Rugs and I thoroughly enjoyed the experience. I am not an expert but the merchandise appears to be of excellent quality and very fairly priced. The service was just terrific. The Najaf team is so warm, friendly helpful and knowledgeable. The rugs and other items have so much charm and personality. Likewise the staff. I do hope you go and see for yourself. Enjoy!!!

15 janvier 2024
Avis spontané
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Réponse de Najaf Rugs

Thank you so much for your glowing review, Udesthra. We greatly appreciate your continued support. It's always lovely having you in-store. I look forward to your next visit.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Maria was fantastic

Maria was fantastic. She took time. Time to understand my needs and budget. I never felt pressured. She wanted me to have the rug that suited me. It was only a small purchase but that wasn't a problem. They would be top of my next purchase list. The rug was as described well priced and arrived promptly.

15 décembre 2023
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Réponse de Najaf Rugs

Thank you so much for your incredibly kind words, Katherine. It was a pleasure helping you find the perfect rugs.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Beautiful hand embroidered kilim

Fantastic and efficient service from Najaf Rugs - Maria was very helpful in sending me additional photographs of the rug I was interested in. I now have a very special hand embroidered woolen kilim to light up my flat. I had to move two other Najaf rugs to a new space to fit in the new kilim so it's like I have three new rugs instead of just one! So good!

13 décembre 2023
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Réponse de Najaf Rugs

Thank you so much for your 5-star review, Brian! We appreciate your continued support so much.

Best,
Maria

Noté 5 sur 5 étoiles

Trust and quality

I was nervous about buying a rug online but the Najaf company has been professional and reassuring from the start. My daughter wanted her new bedroom to be like Mr Tumnus’ cosy space in Narnia! The rug is perfect, arrived in Perth promptly and is very good quality. I must remember the name!

30 novembre 2023
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Réponse de Najaf Rugs

Thank you so much, Corinne! We're pleased to hear of your positive experience and hope your daughter loves her rug forever.

Noté 5 sur 5 étoiles

Simply the best rugs and impeccable service

Over the last few years we have bought several rugs from Najaf. Most in person at their magnificent shop. The last online. Their website is great and provides several perspective photos for every rug for sale. Najaf's rugs are authentic, exquisite and provide a rare opportunity to own and enjoy masterfully created rugs. The last purchase was despatched within 2 days of placing the online order! Highly recommend

28 novembre 2023
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Réponse de Najaf Rugs

Thank you so much, Grant! Your continued support over the years has meant the world to us. We hope you're loving all your beautiful rugs, old and new.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Great rug; timely process; poor delivery.

For us, we have the rug we wanted within 3 business days of ordering. The packaging was perfect. The actual delivery was questionable. We heard the doorbell however, the delivery person had pulled away in his vehicle in the short time it took us to get to the door. In our view, we would have preferred to have the package 'handed to us' personally and not left at the front door.

23 novembre 2023
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Réponse de Najaf Rugs

Thank you so much, Phillip, for taking the time to share your feedback with us. We truly appreciate your input and are delighted to hear that you promptly received the rug you wanted.

We apologise for any inconvenience caused by the delivery experience you described. We understand the importance of a personal and secure delivery process. We have noted your feedback and assure you that we take this feedback on board. We will review our courier services to ensure that such instances are minimised in the future.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

The rug was available the same day we…

The rug was available the same day we ordered it online and all went so smoothly when we picked it up. But the really wonderful aspect was that Mr Mazari's daughter Maria agreed to a special request we made on behalf of our young Afghan refugee friends who have very recently managed to find safety in Spain. We asked if her father might be willing to sign his two books so we could send them to our friends. He did this and Maria then posted the books to us. That is way more than "customer service". It is an act of kindness and compassion on a wholly different level.

22 novembre 2023
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Réponse de Najaf Rugs

Thank you so much for your incredibly kind words, Dorothy; we appreciate it beyond belief. We thank you for visiting us in-store and hope to meet in the future with some Afghan tea.

Noté 5 sur 5 étoiles

Beautiful rug and excellent customer service

Beautiful rug and excellent customer service! Recently, I purchased a new rug from Najaf Rugs and I am absolutely delighted with it. The rug is made of high-quality materials and is beautifully crafted. It is also very soft and comfortable underfoot. I have already received several compliments on my new rug and I would highly recommend Najaf Rugs to anyone looking for a high-quality, beautiful rug.

20 novembre 2023
Avis spontané
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Réponse de Najaf Rugs

Thank you so much for your glowing review; we greatly appreciate it! We hope you're loving your new rug.

Noté 5 sur 5 étoiles

Experience the unique, authentic and the warmth of family business

I bought four rugs from Najaf. They are all great quality, making my place look neat, tidy, and sophisticated. The whole experience dealing with them is outstanding, with excellent customer service, great communication (including ordering online), and the warmth of the family business. These make the whole experience unique and authentic.

12 novembre 2023
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Réponse de Najaf Rugs

Thank you so much for your continued support, Fia. We appreciate your kind words and 5-star review!

Noté 5 sur 5 étoiles

Beautiful quality rugs and excellent service!

We bought our rugs from the Najaf Rugs website and the photography and representations were perfect. The rugs are beautiful and of high quality. We couldn't be happier with our choices and the overall experience from Najaf. We would purchase from them again any day.

2 novembre 2023
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Réponse de Najaf Rugs

Thank you so much for your 5-star review, Antoinette! We appreciate you trusting us with your purchases. We hope you love the rugs forever.

Best,
Maria

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, rug is exactly as picture on website was shown. Lovely quality.
Personal note with rug on arrival which is a nice touch. Very happy with my purchase.

28 octobre 2023
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Réponse de Najaf Rugs

Thank you so much for your kind words, Nadene. We appreciate it so much.

Noté 5 sur 5 étoiles

Responsive service

Responsive service, beautiful rug delivered within a couple of days of buying on line.

16 octobre 2023
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Réponse de Najaf Rugs

Thank you for your 5-star review, Alix!

Noté 5 sur 5 étoiles

Purchased from interstate via FaceTime.

As I lived in Queensland, Maria was kind enough to use Face time to show the rug I was interested in.
Upon purchase, Saturday afternoon we had our rug Wednesday morning. Very prompt delivery and came wrapped lovely with a beautiful card.
I love our handmade vintage hall runner. Exactly as it appeared on the website too.

7 octobre 2023
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Réponse de Najaf Rugs

Thank you so much for your 5-star review, Erin!

It was my pleasure to help you find the perfect rug.

Noté 5 sur 5 étoiles

Beautiful Oushak rug

I loved the Oushak rug i got from Najaf. Beautiful and great value for money. It will be a great piece in my lounge for many years to come. Thank you Maria for the good service.

1 septembre 2023
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Réponse de Najaf Rugs

Thank you so much for trusting us again with your second rug, Hussein. We hope you love it forever.

Best,
Maria

Noté 5 sur 5 étoiles

Very happy

Easy ordering, quick shipping, packaged well , colour as expected, very happy :)

10 août 2023
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Réponse de Najaf Rugs

Thank you so much for the kind words, Robyn. We hope you love your rug forever.

Best,
Maria

Noté 5 sur 5 étoiles

We love it!

I was so nervous to order a rug online however it was exactly as described and images were very much correct. We are so happy with our rug. It is clean, in excellent condition and beautiful. The shipping was very fast too. Thank you we will definitely purchase again in the near future.

8 août 2023
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Réponse de Najaf Rugs

Thank you so much for the 5-star review, Melanie!

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