Najaf Rugs Avis 

322
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic job once again! This is the 3rd time I've purchased from this company. Their products are of great quality; shipping is fast and their service and attention to detail is impeccable. I can'... Voir plus

Noté 5 sur 5 étoiles

Our Afghan Chobi rug arrived today 3 days after we chose it online. It is glorious. Its colours are rich and warm, the style elegant… it just glows. We appreciated the wide choice Najaf offers, the ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The rugs I have purchased from Najaf are beautiful, unique and beautifully crafted. I love them both and have just ordered a third. Delivery is always prompt and efficient and the rugs arrive in top... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A mesmerising and memorable experience to visit Najaf Rugs at Prahan. **Maria is so graciously warm and inviting, sharing their most beautiful pieces and the history of the wools and weaving pro... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 91615529710

  1. Magasin de tapis
  2. aussi dans
  3. Magasin de moquette

Écrit par l'entreprise

We're the home of beautiful handmade Rugs & Textiles, sourced all over the globe, just for you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(322)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good quality and quick delivery after ordering

Quick delivery after ordering. Was exactly as the photo showed. Good quality and I lived the Thankyou card that came with my order.
All the best Cathy

23 juillet 2023
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Réponse de Najaf Rugs

Thank you so much for the kind words, Cathy!

Noté 5 sur 5 étoiles

🩵The Personal Touches.

🩵The Personal Touches.
My beautiful rug arrived quickly and expertly packaged. I knew I liked the rug when I saw it on the web site, but its real life appearance was such a joy. Some extra personal touches in the parcel warmed our hearts. Thank you Najaf and Maria.

16 juillet 2023
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Réponse de Najaf Rugs

Thank you, Susan, for taking the time to review us! We appreciate your kind words so much. We hope you love your rug forever.

Best,
Maria

Noté 5 sur 5 étoiles

Thanks

Thanks, very pleased with the purchase and assistance.

30 juin 2023
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Réponse de Najaf Rugs

Thank you for the 5-star review, Bernard!

Noté 5 sur 5 étoiles

Beautiful rug

Beautiful rug, was as described. Good communication with staff, friendly and professional. Rug delivered securely and safely.

22 juin 2023
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Réponse de Najaf Rugs

Thank you so much for the kind words, Katherina. We hope you love your rug.

Best,
Maria

Noté 5 sur 5 étoiles

Najaf Rugs - Quality, beautiful rugs and Friendly team.

Najaf Rugs have such a range of rugs and runners. You can spend hours and days browsing and falling in love with them. It was tough to choose. Maria did an amazing job managing everything, all my questions and offers advice on rugs will suit the house if you ask. The delivery and courier chosen was also amazing and reliable. It was raining and there was a hiccup (on my end) with receiving the rugs, and the courier was on route to other drop offs and was so kind to meet me at a new location nearby.

5 juin 2023
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Réponse de Najaf Rugs

Thank you so much for your incredibly kind review, Mardiah!
We hope you love your beautiful rugs.

Noté 5 sur 5 étoiles

I love my Kilim rug

I love my Kilim rug! The quality is excellent and I was very impressed with the service and speed of delivery from Najaf. Highly recommend 🌟🌟🌟🌟🌟

24 mai 2023
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Réponse de Najaf Rugs

Hi Rebecca, thank you for the 5-star review! We appreciate your kind words.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

We have ordered many rugs from Najaf in…

We have ordered many rugs from Najaf in the past and are always so impressed with the quality and colours. The website is so professional and accurate in showing the rugs.

16 mai 2023
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Réponse de Najaf Rugs

Thank you for your continued support, Hayley! We appreciate your business so much.

Noté 5 sur 5 étoiles

Getting my dream rug and meeting wonderful family

I purchased one of their Persian rugs a while ago and was really satisfied with the quality and beauty of the item. Maria and Najaf are really friendly and amazing people! Highly recommended!!!

23 mai 2023
Avis spontané
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Réponse de Najaf Rugs

Hi Edwin, thank you so much for your incredibly kind words. We appreciate it so much.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Quality rug

Quality rug, packaged well and sent promptly. Wonderful communication. Would recommend

15 mai 2023
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Réponse de Najaf Rugs

Thank you for the 5-star review, Yolanda!

Noté 5 sur 5 étoiles

All good

Good product well priced and prompt delivery. Will shop here for my next rug too!

23 avril 2023
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Réponse de Najaf Rugs

Thank you for the 5-star review, Paul! We look forward to helping you out again.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Wonderful rug

Wonderful rug, great communication and quick delivery. We have purchased 3 rugs from Najaf and very happy with them all.

12 avril 2023
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Réponse de Najaf Rugs

Hi Suzy,

Thank you so much for the 5-star review! We appreciate your return business so much.

Best,
Maria

Noté 5 sur 5 étoiles

Najaf and Maria know rugs!

Najaf and Maria know rugs!! Always such a pleasure to deal with them. I love my new rug!

2 avril 2023
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Réponse de Najaf Rugs

Thank you, Sue! It was so lovely helping you with your rug.

We hope you love your rug forever.

Best,
Maria

Noté 5 sur 5 étoiles

Gorgeous rugs excellent service

Firstly the website was easy to use and navigate with great photos of the rugs. So a great first impression. When I was nearly ready to buy I rang and Maria was extremely helpful. The rugs arrived quickly here on the Sunshine Coast and wow we were delighted with them. Beautiful and as shown in the pics. They look stunning. Great service and rugs

26 mars 2023
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Réponse de Najaf Rugs

Thank you so much for the kind words, Lisbet; it was a pleasure helping you with your rugs.

Best,
Maria

Noté 3 sur 5 étoiles

Major colour difference from pictures

The website is very clean and easy to navigate.
Shipping was very fast ! (Au based) my order
arrived within a few days, I was very surprised.
However the rug I received is completely different
to what I was expecting. The picture shown on the
website isn't very saturated, kind of greyish, which
is what I was looking for. However after opening
my rug my heart sank, the rug is so much more
warm toned then what's shown on the photo. I
understand camera quality etc. can effect how the
photo turns out. But I still can't help but feel
disappointed. Especially because it is a beautiful
rug, just not something I would have picked if seen
in person. I'm so sad at the colour difference. I
also don't want to risk sending it back for a refund
as if something happens to it during
transportation it is not covered under their refund
policy.

1 mars 2023
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Réponse de Najaf Rugs

Hi Aisha,

Thank you for taking the time to review us! We greatly appreciate all feedback.

I'm sorry to hear that you were disappointed with the colour difference; it's always so tricky with handmade items like rugs as the wool, pile and knots all play a factor in possible colour change alongside different computer monitors displaying it differently.

I wish you would've contacted us directly, as I would've done my absolute best to ensure you had a rug you were 100% happy with. However, if you would like, I can still exchange the rug for you - this time, additional iPhone photos can be provided to help you choose.

As for the return transportation, this is at the buyer's risk per our Terms and Conditions, but in our 20 years of business, a parcel has never gone missing if that eases your worries.

Please feel free to contact me directly at 0415869501 or maria@najaf.com.au if you would like to chat about your order and any possible ways I can help you further.

Best,
Maria

Noté 5 sur 5 étoiles

Great experience

The I ordered from Najaf was delivered quickly even though it had to travel all the way from Australia to Greece. Najaf provided great tracking and I was able to see its progress along the route. Upon receipt, it was even more beautiful than I expected. I was very pleased with the entire interaction and great customer service.

11 janvier 2023
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Réponse de Najaf Rugs

Thank you so much, Paul! We're so excited that your beautiful kilim got to you safely.

We hope you enjoy it forever.

Noté 5 sur 5 étoiles

Najaf Rugs lovely to deal with

Maria is so knowledgable and helpful in regard to the Najaf rugs. Buying a rug from Najaf Rugs was a pleasure.

22 novembre 2022
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Réponse de Najaf Rugs

Thank you, Amanda! It was a pleasure to help you out. I hope you're loving your rug.

Best,
Maria

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