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Newpay Avis 

209
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Voir plus

Noté 5 sur 5 étoiles

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(209)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm happy with the purchase and the…

I'm happy with the purchase and the deal I got the bike come qwicker than I thought I highly recommend it to people 5 stars four me

18 septembre 2024
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Réponse de Newpay

Hi Jake,

Thank you for taking the time to leave us a kind review, we appreciate it!

Best,

Stephanie.

Noté 5 sur 5 étoiles

Very easy to deal with simple…

Very easy to deal with simple application straight forward to

3 septembre 2024
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Réponse de Newpay

Hi Mr. Nixon, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Noté 3 sur 5 étoiles

App not great

The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.

7 septembre 2024
Noté 5 sur 5 étoiles

You are great 👍 thanks a lot

You are great 👍 thanks a lot

6 septembre 2024
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Réponse de Newpay

Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

Newpay is a great way to split…

Newpay is a great way to split payments. Can recommend!

29 août 2024
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Réponse de Newpay

Good Afternoon, Fran,

Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!

- Kenith

Noté 2 sur 5 étoiles

Not many online retailers that's been…

Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.

27 août 2024
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Réponse de Newpay

Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan

Noté 5 sur 5 étoiles

Newpay's application process was…

Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.

27 août 2024
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Réponse de Newpay

Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan

Noté 5 sur 5 étoiles

a good company to deal with haven’t had…

a good company to deal with haven’t had any problems with them

10 août 2024
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Réponse de Newpay

Hi Mrs. Treviss, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

The price is very awesome as it matches…

The price is very awesome as it matches the price in the market and other stores, l am able to split the payment and money taken directly from my account.

11 août 2024
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Réponse de Newpay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

Set up direct debit let it run til it…

Set up direct debit let it run til it end no issues. Great shopping experience. Us with confidence

30 juillet 2024
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Réponse de Newpay

Thank you for taking the time to leave us a positive review, Amanda, we really do appreciate it! Best, Audrey

Noté 5 sur 5 étoiles

Super easy to apply

Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.

26 juillet 2024
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Réponse de Newpay

Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Noté 5 sur 5 étoiles

Lovely and reliable team

Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏

16 juillet 2024
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Réponse de Newpay

Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you

23 juillet 2024
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Réponse de Newpay

Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey

Noté 1 sur 5 étoiles

Glitchy Application Process

Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted

27 juillet 2024
Avis spontané
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Réponse de Newpay

Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan

Noté 5 sur 5 étoiles

It was easy to set up

It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.

17 juillet 2024
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Réponse de Newpay

Hi Miranda,

Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊

Thanks, Julie

Noté 5 sur 5 étoiles

Easy to apply and I instant answer

Easy to apply and instant answer. Great service.

16 juillet 2024
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Réponse de Newpay

Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Noté 5 sur 5 étoiles

fast service

was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.

12 juillet 2024
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Réponse de Newpay

Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

L’expérience Trustpilot

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En savoir plus sur les différents types d'avis.

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En savoir plus sur le parcours des avis sur Trustpilot.

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