I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I never had problems with I think they are on of the best virtual cards and support staff are very helpful
Time to leave this company after 4 years Continual errors Continual lies from the Call Centre who could hardly speak English and if they don’t like what you say when you correct them, they hang... Voir plus
L'entreprise a répondu
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Coordonnées de contact
Royaume-Uni
- www.bip.credit
4,3
Excellent
2 k avis
Demande des avis aux clients
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Support staff are professional and helpful
I never had problems with I think they are on of the best virtual cards and support staff are very helpful
8 juillet 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I love this Credit card
I love this Credit card, especially when it comes to its digital.
2 juillet 2026
Réponse de Bip
Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Time to leave this company after 4…
Time to leave this company after 4 years
Continual errors
Continual lies from the Call Centre who could hardly speak English and if they don’t like what you say when you correct them, they hang up on you
2 juillet 2026
Avis spontané
Réponse de Bip
Good Afternoon,
We appreciate you taking the time to share your review with us,
This is not the level of service which we aim to provide at all, and please be assured that this feedback will be passed on to the relevant team for further review.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience.
- Kenith
Réponse de Bip
Hi Mr Battle, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Very quick with transactions
Very quick with transactions. Straight forward application and the service is great!
18 juin 2026
Réponse de Bip
Hi Claude, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
I’ve had a great experience with my Bip…
I’ve had a great experience with my Bip credit card. The app is really easy to use, making it simple to keep track of my spending, payments and available credit. I like that everything is managed digitally, and the payment reminders help me stay on top of my account. It’s been a great tool for building my credit score, and I’ve had no issues with using it for everyday purchases. Overall, it’s a straightforward, reliable credit card that I’d happily recommend to anyone looking to build or improve their credit.
17 juin 2026
Avis spontané
Réponse de Bip
Hi Keith,
Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊
Best,
Stephanie.
Good credit company
I had this credit account now for 5 years and have never had a problem with them, have missed a few payments over the years due to my own fault, always got a reminder from them but no late fees
16 juin 2026
Avis spontané
Réponse de Bip
Hi Dave,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Impossible to make payment!! Scam
I dont have access to my app anymore or know my card number. I'm trying to pay my balance of literally £5 but I cant make any payments without that information. I need to contact customer service about this but its all IN THE APP! I made a complaint, saying its impossible for me to make this payment because I cant access the app... guess where the complaint response was sent... the app!!!! At this point this company just seems like a scam. I am being charged interest and having my credit score tarnished because of a £5 charge that the company is making it absolutely impossible for me to pay.
EDIT: I can’t call I don’t live in the UK anymore which was in my original complaint!
28 mai 2026
Avis spontané
Réponse de Bip
Hello Holly, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here.
Please can you reach out to our Customer Service team on 0330 838 0115
at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Opening times: Monday-Friday: 9am-6pm - Saturday: 9am-4pm - Sunday: Closed. If you allow the automated service to run without pressing any keys you will be transferred to an advisor without having to enter your card number. Best, Audrey
They harass and call daily its very…
They harass and call daily its very annoying 10 calls 2 to 3 times a day
26 mai 2026
Avis spontané
Réponse de Bip
Good Afternoon,
We appreciate you taking the time to reach out and share your experience.
I can assure you that we're a company that prides ourselves on a high level of professional service. I apologise that this hasn’t been your experience on this occasion.
If you wish to unsubscribe from Bip marketing, you can opt out in the app under My Account > Account Details > Marketing Preferences.
- Kenith
Easy to navigate and use BIP
Easy to navigate and use BIP. Never had any problems with them and always there to help should I need them.
21 mai 2026
Avis spontané
Réponse de Bip
Hi Jan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Easy to use
Easy to use, easy to understand and the customer service has always been good when needed. I would recommend their services highly.
20 mai 2026
Avis spontané
Réponse de Bip
Hello Kasie, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊Kind regards, Audrey
Such an easy company to deal with
Such an easy company to deal with. Easy app and good help on the app.
14 mai 2026
Réponse de Bip
Hi James, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Excellent card app easy to you…
Excellent card app easy to you reminders when payment due great service
7 mai 2026
Réponse de Bip
Hi Marcia, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Réponse de Bip
Hi Bhupen, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
The communication and updates are…
The communication and updates are second to none, a great all round experience
23 avril 2026
Réponse de Bip
Hi Mr. Walsh, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
They let you know when your near to…
They let you know when your near to your limit and when to pay.
9 avril 2026
Réponse de Bip
Hi David, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Réponse de Bip
Hi Valerie, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Réponse de Bip
Hi Michael, thank you for choosing us as your card provider - and for leaving us a positive review! When you do get round to using your card, we hope you enjoy our services 😊
If you do have any queries, we are always here to help you. You can get in touch with us via our app, by going to: More > Help & Support > Contact Us > Contact Details. Thanks, Michelle.
Réponse de Bip
Hi Miss Ceesay, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Excellent all round
Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
2 mars 2026
Réponse de Bip
Hi Mike, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
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