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Newpay Avis 

209
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Voir plus

Noté 5 sur 5 étoiles

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement

Écrit par l'entreprise

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

209 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(209)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast, clear and fluid application process

The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed

11 juillet 2024
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Réponse de Newpay

Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

All round service Exellent

All round service Exellent

29 juin 2024
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Réponse de Newpay

Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

Great options easy to use

Quick and easy set up no problems accessing

29 juin 2024
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Réponse de Newpay

Hi Jan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

It was easy to access and complete…

It was easy to access and complete transactions

27 juin 2024
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Réponse de Newpay

Hi Eric, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

Love this company…so helpful you can…

Love this company…so helpful you can spread the cost, simple to use.

25 juin 2024
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Réponse de Newpay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Noté 5 sur 5 étoiles

Very good company to borrow money

Very good company to borrow money

25 juin 2024
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Réponse de Newpay

Hi Tanew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

Was a great opportunity for me to be…

Was a great opportunity for me to be able to purchase an item I really wanted but didn’t have the money at the time to pay upfront and the option to make payment via Newpay account was a life saver. Was quick and easy to apply and I got approval in minutes and thereafter setting up direct debit payments was straight forward too. Thank you so much for this payment option.

15 juin 2024
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Réponse de Newpay

Hi Silibaziso,

We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊

Thanks, Julie.

Noté 5 sur 5 étoiles

Excellent customer relations ⭐️⭐️⭐️⭐️⭐️

Some ex-tenants of my mother have opened a credit card in my mothers name and ran up a huge debt. I called Newpay and was so impressed by the level of customer service. Casey, the lady that dealt with my call was so helpful and reassuring. She was competent and efficient at getting me the right information. She explained everything so thoroughly and put my mind at ease. We will be calling again for my mother to speak to someone directly. I hope I get Casey again but I'm confident that whomever I speak to will ne just as helpful. Thank you Casey for all your help 😊

21 juin 2024
Avis spontané
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Réponse de Newpay

Thank you for leaving a review Lucie. We're happy to hear that you've had a positive experience with Newpay. Thanks for the 5* rating! Best, Audrey

Noté 2 sur 5 étoiles

Can't login .

Can't login .. can't find account number messaged newpay several times fir this and no reply

15 juin 2024
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Réponse de Newpay

Hi Alex, we're sorry to hear this. Please call us on 0330 838 0170 and we'll be able to assist you with this. Best, Elan

Noté 5 sur 5 étoiles

Great 0% finance offers for bigger…

Great 0% finance offers for bigger purchases. Easy to set up account & merchants are listed on the website.

5 juin 2024
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Réponse de Newpay

Hi Deborah, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 5 sur 5 étoiles

It was seamless stressless and a…

It was seamless stressless and a pleasure to deal with newpay. There was a Ln escooter that I have had my eye on for a while now but was out of my reach due to price but newpay helped me aquire the scooter and spread the cost over a year so I can now have my dream scooter and infact do have it so thank you newpay.

4 juin 2024
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Réponse de Newpay

Hi Rhys, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Noté 1 sur 5 étoiles

No way to apply

1- Downloaded the app
2- Tried to sign up. It takes me to a Web page where One it shows you the purchase. 2 elegibility check link don't work because it takes you back to the beginning
At newpay, you seriously need to sort your app and website glitches and fix it
I'll try to apply another day. Meanwhile I unistallled the app due to security concern

5 juin 2024
Avis spontané
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Réponse de Newpay

Hi Giorgio,

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 at your next convenience. The team will be happy to help. We hope to hear from you soon so that we can get this resolved for you.

Best,

Stephanie.

Noté 5 sur 5 étoiles

Application was simple

Application was simple , Processing was very quick and completion was easy. I would recommend giving them a try.

31 mai 2024
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Réponse de Newpay

Hi Desmond, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

Noté 3 sur 5 étoiles

Newpay is great for purchases but if…

Newpay is great for purchases but if you have an issue you cannot get in touch with them

8 mai 2024
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Réponse de Newpay

Hello there, Elizabeth,

Thanks for taking the time to leave your review,

If you could give us a call at 0330 838 0170, our team will be happy to help you.

- Kenith

Noté 5 sur 5 étoiles

Superb

Superb. Just decided to try with newpay, it was approved in seconds and I got the disbursement in seconds. The balance of what was given to me is still there. Very fast way of doing business. I love you guyz.

29 mai 2024
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Réponse de Newpay

Hi Godwin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan

Noté 5 sur 5 étoiles

I completed the finance application…

I completed the finance application through Newpay and it was quick and easy and the process was relatively seemless.

9 mai 2024
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Réponse de Newpay

Hi Daniel, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.

Noté 5 sur 5 étoiles

Easy simple to use really helpful

Easy simple to use really helpful

8 mai 2024
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Réponse de Newpay

Hi,

We're happy to read that you've had a positive experience so far!
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
We hope you continue to enjoy our services.

Best,

Stephanie.

Noté 5 sur 5 étoiles

Great!!!!

Clear instructions and help at hand.

3 mai 2024
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Réponse de Newpay

Hello Pervez. We're happy to read that you've had a positive experience so far! Best, Audrey

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