NIO Cocktails Avis 

I preferred three Big Party Boxes as Xmas gifts. I received a delivery box full of grey packets. Absolutely awful. Have received NIO many times as gifts and also purchased as gifts and always been very satisfied. I want to return these, receive a refund or be delivered a suitable alternative. I have left messages and emails but nobody is contacting me back

Brilliant company. I had a problem with my delivery and e mailed them. Got a prompt reply and all sorted . Great product (have ordered before)
Can't fault their customer service 😊

Loved that I make a 'pick and mix' box. The products are great - very close to a proper cocktail made in a bar. Good value, great product and really quick delivery. Will be using again!

My original order never arrived presumably lost in transit by Evri. I contacted customer care through live chat and they were wonderful. They responded immediately resent the order which arrived the following day. I have not tried the cocktails myself as they have been purchased as a present. However, having ordered and tried NIO cocktails before I have no doubt that they will be just as lovely.

Unfortunately my last delivery box was damaged (by the courier I assume) which caused a leakage. Contacted the team at NIO who were very responsive and dealt with the matter effectively and efficiently. Many thanks for a wonderful service.

Delivery never arrived.
Not getting anywhere with customer service.
No phone number to speak with customer service.
Have emailed with attatched information but still not luck.
Not a happy customer. Was meant to be delivered by Evri, good luck with getting your orders!!!

The cocktail packages were delivered EMPTY. I paid almost £50 and can't even get a response on the chat line nor by email.

The cocktails are great quality and a favourite gift.
Turnaround is quick, cocktails delivered very swiftly and a generous reward scheme!

Great quality and good service

Great service from Nio. Perfectly crafted and good value cocktails.

These are so easy to use and they taste fabulous.
In fact I am buying some for friends for Christmas

The service from this company is exceptional .My order arrived damaged in transit - I sent an email to Nio and they replied within 5 minutes, despatching a replacement on a next day delivery!!
They were efficient, helpful and so polite it was a real pleasure to talk to them !!
The product itself is delightful and perfect for a special gift - I will be ordering again without hesitation.

Great service delivered in 2 days. I love i can choose just the flavours I love.

Evri lost the original order . Contacted Nio who resolved the problem within the hour with a replacement and using different courier .
The products are fantastic and have ordered from Nio several times.

The product is delicious and the customer service is beyond expectations. I have had problems with deliveries that were not the fault of Nio but they have resolved the issue immediately.

Great product

Easy to order and a beautiful box suitable for a gift.

Nio have always been very good, the cocktails are very tasty. We recently had an incorrect order delivered to us and the customer service team were extremely polite and quick to rectify the situation and send us what had been missed off.

It didn’t arrive, I emailed them to say the delivery address was wrong, and then emailed them proof that int wasn’t delivered to me, and no reply.