There’re so many different ready made cocktail brands out there, I’ve tried a lot of them, but Nio is head and shoulders above the rest. Unlike the others these are as though freshly made by a mixolog... Voir plus
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I have been a NIO customer since lockdown - the cocktails are consistently delicious and also make brilliant gifts. The customer service is also excellent. Recently I received a box where one of the s... Voir plus
L'entreprise a répondu
Initially disappointed, rectified by 2nd delivery. Previously, I’ve had great service from NIO, but after ordering 2 x party boxes on the weekend & received 1 Monday (v quick). Issue is orde... Voir plus
It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course! Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky S... Voir plus
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À propos de l'entreprise
À propos de NIO Cocktails
Écrit par l'entreprise
Coordonnées de contact
Royaume-Uni
- hello@nio-cocktails.com
- niococktails.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Excellent customer service
A very quick delivery again after ordering. Will be buying more for Christmas 🎄. Made a box of 6 up for Birthday celebrations. These are wicked drinks 🍸 😁
Cocktail lover
I love nio cocktails best I've ever tasted. Service very prompt usually within a couple of days
NIO is my first choice when giving…
NIO is my first choice when giving presents to the people who "have everything" but delight in receiving a thoughtful gift that is both a pleasure and is delicious.
Brilliant customer service.
Simply a joy.
A consistently top quality product
A consistently top quality product that delivers what it promises and with great innovation.
No regrets
I ordered a box of cocktails to take to my daughters as a fun start to the evening, and it was! Will order again.
2 out of 3 ok ish
The cocktails were great and well received. I ordered 3 sets at the same time, 2 arrived without drama and reasonably promptly, the third didn’t arrive for a further 2 weeks and the box was damaged. A shame. It’s kind of tarnished my experience and put me off any further orders.
Great selection and good offer
Great selection and all your cocktails taste authentic and yummy.
Truly appalling customer service
Truly appalling customer service. The boxes I ordered for two presents came unlabelled and all three had identical bar codes despite ordering different things for different recipients. Nio instructed me to open the boxes to help them work out what they had sent me, which meant breaking the seals. I explained I could not give them as presents once opened and proceeded in good faith. Now they tell me they will not replace e or refund despite the fact that I have missed both birthdays and have wasted so much time taking and sending them photos and engaging in a lengthy email correspondence (in which they profusely apologised, promised they would sort, and now say they won’t). Be warned!

Réponse de NIO Cocktails
Well deserved EOW treat
Great selection and always select new ones as a “Friday Night ritual test” 👍

Réponse de NIO Cocktails
Real value for money for premium cocktails
Great reliable products….easy to order and timely delivery

Réponse de NIO Cocktails
Easy enough purchasing experience..
It was my 20 something children who suggested I should buy cocktails for their visit…at my expense of course!
Easy to order albeit I hadn’t heard of many of them apart from classics such as Whisky Sour and Gin Gimlet. Pretty good communication via email and hey presto a few days later they’re delivered to my doorstep.
Easy to dispense in what is innovative packaging although a pair of scissors is better than trying to tear which never quite went to plan.

Réponse de NIO Cocktails
We really love NIO cocktails
We really love NIO cocktails . They were delivered to our door in prefect shape and they are sophisticated cocktails that our friends love equally .
Simple to pour ( Needs Ice Only ) , they are quick and easy to enjoy !

Réponse de NIO Cocktails
These are definitely 'bar quality' cocktails…
These are definitely 'bar quality' cocktails; wide selection, easy to order, prompt delivery, fair price. Customer service is great too. What more could you ask for?

Réponse de NIO Cocktails
Excellent cocktails
Nio letterbox gift undelivered twice!
Purchased a box of cocktails as a ‘letterbox gift’ to be delivered to my nephew’s flat. Evri dumped the box on the pavement of the busy street outside the apartment block instead of putting it safely into the letterbox: unsurprisingly the parcel was not received. Nio explained that this is very unusual and I could either have my money back or they would resend. Decided to resend ensuring I clicked on the ‘letterbox delivery’ option on Evri App but the same thing happened again. This time Nio refused to help: no refund no help. So it’s been a complete waste of my time and money and my nephew is still without a gift. Very sad. I will never use this company again.
Great cocktails
We were given NIO cocktails as a Christmas present last year and enjoyed them so much decided to buy some for a Christmas present this year. Prompt delivery.

Réponse de NIO Cocktails
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