Northgate Insurance Services Avis 

Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

Overall the whole experience and communication was excellent from staff, and the delivery of service.

Very good at arranging the repairs and the hire car was of good quality and well prepared.

Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

Very pleasant staff on the phone and delivery service

Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.

The car was delivered exactly as was told I was kept up to date by the driver at all times. The man that delivered the car explained all the buttons and gadgets as I am used to a very old car, it was agreed when the car would be picked up and the car was inspected and taken everything was smooth and efficient I can not find fault with anything

Great service.

Very good experience, car delivered and collected as arranged and within the time frame. Car itself was very clean and in excellent condition.

Auxillis has been the best service in times when my car incurred hit and run collision..
My routine was disrupted when someone smashed into my parked car on a side road. Auxillis quick response was very refreshing. Auxillis kept me back into my normal routine given me a car that requisite my own car. It was overwhelming to have such a brown new car car as replacement. I do not know how I could recover another car to use for work if I did not have Auxillis quick Assistance. Auxillis service left me speechless.

Good when they're good but bad when they're bad. Had these through my insurance and within a month had to change cars 3 times because of faults with the cars. they then put me in a vehicle that wasn't suitable for my driving needs and it took 2 weeks to change this and lots of chasing. charged me £60 admin fee for parking ticket but won the appeal with the ticket so they reimbursed this which i thought was good.

Drivers very helpful. First time hiring a vehicle and Auxillis staff made it very easy. The hire car was clean and in nice condition

Auxillis took on my no fault insurance claim, everything was sorted out to my satisfaction with no further contact which was great - as soon as I agreed I did not have to think about it again.

Everything carried out in a smooth and satisfactory manner. Staff very polite when talked too.

This was the first time I had to call my insurance, Auxillis made the whole process super easy and simple. Every staff member I spoke to was super helpful and answered any and all questions (no matter how small) I had with no issuses and were incredibly friendly. They whole claim was handled quickly and communication was great, I always knew at what stage of the process my claim was in. Great service, can't falut.

Great car, everything was great until I got a speeding ticket. I feel let down by greedy and excessive admin fees. £60 charge on top of the £100 charged by the police. There is no need and Auxillis have people over a barrel. Are you supposed to refuse your ‘guaranteed car hire’ from your insurance company because they choose to charge £60 for a sending a couple of emails? I accept I should pay an admin fee, but feel £20 would be more appropriate and isn’t taken advantage of people making a mistake. If I had a choice I’d not use this company again even though the car was a dream.

I have since received a £40 refund from Auxillis, but definitely think the industry needs regulating to stop this form of exploitation.

Exellent service .Staff were very helpful and on time with the delivery to my house.The car was very cleaned and full of fuel and thoroughly checked all around .
I am please with the hire company

Experience was great, very easy to deal with. The courtesy car was nice and delivered / returned hassle free. Happy to use again