I'm sure the product is good, but I won't ever get to try it. Well over 2 weeks went by without it being shipped. Contact with customer support was hit and miss but always useless - wither just s... Voir plus
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Unfortunately, my order got lost during shipping. I reached out about getting it replaced and they responded right away. Moisés offered to ship immediately, but I was headed out of town and didn't wan... Voir plus
Great customer service department. I had an issue with my account and reached out via their website. I received a response from a very nice young man named Moises. He was very nice and understood my i... Voir plus
Moises was very helpful. He answered all of my questions patiently and resolved my issue efficiently. I am very satisfied with the excellent support he provided.
À propos de l'entreprise
Écrit par l'entreprise
NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan
Coordonnées de contact
Etats-Unis
- care@novoslabs.com
- novoslabs.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Product is great
Product is great, I'm subscribed for years now. Even if I have some issues with something, the support is always there to land a hand. I don't foresee myself canceling my subscription any time soon and I hope the product will only get better.
Michelle
Michelle has always been extremely helpful, quick to respond and answer my questions. She then proceeds to do her best to fix any problem. I have been using Novos for a long while now and I love all the products. I start off with my Novos Core (orange), have my healthy breakfast, then my boost with my other medications. In the afternoon I have a Novos Peanut Butter bar. Thank you for all your great products. I am 72 heading to 100.
John Greco
I reached out to customer service
I reached out to customer service, and the response I received as well as the timing of that response was excellent. Top tier experience all the way!
Novos Core works for skin elasticity and clarity
I have been using almost all of the Novos products for the past full year now, and I can confidently say that my skin health has changed drastically. While I do take good care of my skin, this has helped rebuild so much collagen and elastin in my face. I am almost 38 years old and my Novos age test with no makeup, no filters, and very clear daylight said I have the facial age of a 23-year-old. I have even gotten many compliments and several people have asked what I have been doing and this is really the only thing I have changed. I am most consistent with Novos core every day and the NMN boost. The only thing I wish is that Novos would make a product that Actually worked for melasma and dark, aging spots and hyper pigmentation. Novos is clearly a leader in longevity, but I have yet to find anything that effectively works for melasma, aside from a laser. I have yet to find any products or ingestible supplements that truly work to reduce melasma, and believe me, I have tried them all. And while they’re at it, please make a product to reduce hair shedding/hair loss as well. I took tranexamic acid orally for melasma, and while it does work to clear up melasma and hyperpigmentation on the skin, I’m not convinced it didn’t make all my hair fall out. And taking Tranexamic acid orally only reduces melasma while taking it. So once you stop, it all comes right back and you’re left with all the other damaging side effects as well. I know I’m not the only one struggling with hair loss right now. Maybe Novos can discover the true cause and make a hormone balancing supplement (since melasma and hair loss can also be hormone related).
Moses Experience
Moses was not only kind but also responsive. Working with him was a true pleasure
Answered my science based questions
I'm fairly well educated in the longevity sciences and over the last 25 years have developed my own longevity protocol taking into consideration the latest science. I asked the Novos staff several questions regarding synergy between their "Core" product and other longevity related drugs (like Rapmyacin) and I was satisfied with their well researched answers
NOVOS Benefits
I have been using NOVOS Core, Boost, and Vital for approximately two years. I am one month away from becoming 83. I believe that my good health, energy, and appearance have been enhanced by NOVOS. I hike and travel in the US and internationally. My daily life is not much different from when I was fifty. I believe this is the result of my life view as well as using NOVOS and good health practices.
I enjoyed Novos core
I enjoyed Novos core. I have also tried the vital and bars.i have enjoyed good health during the time I used core. I've decided to take a break.
I'm a senior and the monthly spend is making it tough.
I ordered Novos Core
I ordered Novos Core. I didn’t expect to like a supplement so much, but I found that this one is worth every penny. I used to buy one ingredient supplements and then take like 20-30 different capsules, but I realized it actually makes way more sense to order Novos Core and then I take other supplements intermittently, like maybe once a week, so I don’t waste them. I’ve noticed that I’m having less cravings for bad food. I noticed my skin is glowing. I noticed I was getting more good ideas and I felt more calm, like a mood stabilizing effect. I’m pretty good at regulating my emotions, so I didn’t expect to feel emotionally uplifted. I was also noticing I was killing my workouts, they just seemed to be less difficult. I would look in the mirror when I’d wake up in the morning and think I’m looking so youthful. So anyways, I’ve been telling random people in elevators that they should try this supplement, it’s a game changer. I don’t think it’s the placebo effect because I wasn’t really expecting anything.
Very clear response
Very clear response. Very fine suggestions were also given to mitigate the issue. All in all, very helpful.
Fast response and kindness
The person who assisted was helpful
The person who assisted was helpful, professional, and handled my request promptly
Great support
I have made a specific enquiry and the reply was extensive and very informative,
I’m genuinely impressed with Novos
I’m genuinely impressed with Novos Labs. I’ve felt a clear boost in focus, energy, and overall health since using their products. One of the best wellness investments I’ve made. In addition, their customer service is outstanding!
Been using NOVOS Core and peanut butter…
Been using NOVOS Core and peanut butter nutrition bar for about a month. Enjoy the taste of the bars and usually have one as a pre-workout meal.
I look forward to drinking Core in the morning. Currently using the tropical flavor but asked Customer Service to change to Orange. Want to try both before my final selection. Customer Service assisted me with the change. Found the support to be very responsive and professional.
Will consider using Boost in the future.
I like the efficacy of the product but…
I like the efficacy of the product but lot of capsules are either empty or broken.

Réponse de novoslabs.com
They moderated my review multiple…
They moderated my review multiple times. Don't trust a company who disables sorting reviews by how many stars. That's why sites like this exist. I don't like ascorbic acid which destroys ceruloplasmin and ferroxidase enzyme. I don't like calcium supplement because it blocks magnesium uptake. There should be copper in it. It's not good for you and the reviews are moderated like frauds.

Réponse de novoslabs.com
Best longevity products available
These are great products which from my research appear to be the best in the longevity market.
I also really like that they ship internationally, which their other competitors couldn't be bothered to accommodate.
Lastly they have a wealth of free knowledge on the site and dont shy away from addressing the tough questions and also provides reasoning for why they do things sd they do.
The customer support is great. I had a big order shipped to the wrong address and the postal company weren't helpful. I contacted novos support and they sent a new package. Very good client service.
Excellent customer care
Very quick response to my inquiry and resolved just as quickly to my satisfaction. I use Novos Core and product is excellent and it is a bonus to have great customer service when needed.
NOVOS = Solid
NOVOS has a very lean, efficient operation. They have done diligent, precise research. The products are stellar. Moises was prompt in addressing my needs. I follow Chris and the people providing testimonials. 71 YO male. NOVOS Core yearly subscription for several years. Customer for life.
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