novoslabs.com Avis 

155
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I'm sure the product is good, but I won't ever get to try it. Well over 2 weeks went by without it being shipped. Contact with customer support was hit and miss but always useless - wither just s... Voir plus

Noté 5 sur 5 étoiles

Unfortunately, my order got lost during shipping. I reached out about getting it replaced and they responded right away. Moisés offered to ship immediately, but I was headed out of town and didn't wan... Voir plus

Noté 5 sur 5 étoiles

Great customer service department. I had an issue with my account and reached out via their website. I received a response from a very nice young man named Moises. He was very nice and understood my i... Voir plus

Noté 5 sur 5 étoiles

Moises was very helpful. He answered all of my questions patiently and resolved my issue efficiently. I am very satisfied with the excellent support he provided.

À propos de l'entreprise

Écrit par l'entreprise

NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan


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4,1

Bien

TrustScore 4 sur 5

155 avis

5 étoiles
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A répondu à 55 % de ses avis négatifs

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4,1

Tous les avis

(155)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Biological Age Test not available for Europeans

Biological Age Test not available for Europeans because in the "Etnicity" category question there is no choice to check that. There is American, Asian, Mediterranean and others but no European.

6 avril 2025
Avis spontané
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Réponse de novoslabs.com

Dear Emilija,

Thank you for sharing this feedback — we understand how confusing and frustrating it can be not to see your background represented. Our Biological Age Test is a questionnaire that currently offers a limited set of ethnicity categories, and unfortunately “European” is not listed at this time.

We sincerely apologize for this oversight. Inclusivity matters to us, and we’re already working on updating the questionnaire so that European and other backgrounds are properly reflected.

We greatly appreciate you raising this, as it helps us improve the experience for everyone.

Noté 5 sur 5 étoiles

Excellent products and customer service

I have been using Novos products (Core, Vital and Boost) for about 6 months. I have noticed an increase in my energy levels and improvements in my skin tone. I also recently had the opportunity to deal with their customer service organization. They were extremely responsive and helpful.

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I have decided to buy Novos core…

I have decided to buy Novos core despite some negative reviews here, which all seems to be focused on the taste. After trying it myself in both water (my preferred way rn) and mixed in with yogurt, I can testify - the taste is indeed not great. I think Novoslabs has a lot of room for improvement on that front. Just to clarify, I have only tried the unflavored one so far (which the company clarifies only means there are no additional flavors added), perhaps the flavored version is better, I'll let ya know when I try it.

HOWEVER - anyone who writes a negative review for Novoslabs because of the taste of the product is a fool IMHO. Taste is NOT the selling point of the product! This is a company doing its best to implement cutting edge science into a product that, should that science turn out to be right in the long run, could be a game changer in terms of human health span. Anyone buying this product should be knowingly participating in a huge experiment, without the double blind randomization part. If you trust the science behind it, you should be treating it like medicine, not like a damn soda. To expect a polished product that would also cater to your delicate taste buds while giving you the best of what science has to offer right now, is damn ridiculous. You want to possibly live another ten healthy years? Suck it up a little and mix some more water in. You want a polished taste with lotsa sugar? Go buy a coke, ruin your teeth, and don't bother with Novos.

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love Novos Core

Love Novos Core . I have been taking it for 4 months now and I do feel a big difference in my skin and how I feel in general.. what I read said give it 6 months to really feel the affects from it..

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great products and even better company

Reading other reviews and just gonna disagree very strongly about NOVOS core flavor. It tastes like oranges… slightly like TANG if you know what I’m talking about! Or emergen-C but better. I guess to each their own but very surprised to hear someone doesn’t like it. As for my experiences, I started my protocols with Boost and Core fairly recently and already notice changes to my overall athletic performance, sleep, and recovery. I’m really happy to have found longevity communities and chose to follow the NOVOS route rather than some other recent longevity products. I always took supplements but never truly knew why I needed them or which ones I needed in the first place. Now I have structure, guidance, and a company I can follow with respect and support knowing they are giving so many people like me a renewed outlook and purpose.

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been using both Novos Core and Boost

I have been using both Novos Core and Boost for a few weeks now. Easy to take. I am starting to feel some effects from it. Like more energy and an uplift in mood. I will continue to use and see what happens. The website offers a wealth of information including podcasts and articles on their products. Overall pleased with the association.

9 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Core powder is good. Vitals gummies are horrible.

I think the Novos Core powder is great. I have been diligently using it on a daily basis and I am about 3 weeks in. It says it’s unflavored but you can definitely taste the ginger in it which is fine with me.
The Vitals gummies however are quite difficult to take in regularly. The flavor is just not good at all and it also gets tiring and difficult to chew gummies every day let alone the residue that it leaves on your teeth. I would have much preferred if there was a pill form of these to take daily, this would be much easier and then the horrible taste would not be an issue either. As a result I have rarely been able to eat the gummies despite having tried many times.

11 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product and fantastic…

Fantastic product and fantastic customer service! I highly recommend the NOVOS line. I've been taking them for 6 months and can see (skin) and feel (energy levels, sense well being) the difference. Also, I prefer the Orange flavored Core vs the unflavored version.

5 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

The Novos core product tastes dreadful…

The Novos core product tastes dreadful when mixed with water. It also has a gritty, unpleasant texture. I couldn’t even finish one glass.

Since the package has been opened, they won’t accept a return or send a full refund. But how do you know if you like it until you’ve tried it?!

I’d steer clear of this product unless you want to gag and nearly vomit every morning.

3 janvier 2025
Avis spontané
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Réponse de novoslabs.com

Dear Samantha,

We appreciate you sharing your feedback regarding the unflavored option of NOVOS Core, and we want to clarify that "unflavored" indicates the absence of sweeteners and artificial flavors, not that it is completely without taste. To enhance your experience, we strongly recommend mixing this version with your favorite beverages, such as juice or smoothies, to achieve a more enjoyable flavor profile.

Regarding your return inquiry, please keep in mind that for safety reasons, we cannot accept returns on packages that have been opened. However, our dedicated customer service team is actively working on an alternative solution for you, as our primary objective is to ensure your satisfaction.

Thank you for giving our product a try, and we are here to assist you with any further questions or concerns you may have.

Noté 1 sur 5 étoiles

Received deffective item

Received deffective item, contacted company and they refused to refund or ship a replacement. Scam! Don't waste your money!

1 décembre 2024
Avis spontané
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Réponse de novoslabs.com

Dear Angela,

We are sorry to hear that one of the products you received arrived in a damaged condition. This is certainly not the experience we aim to provide for our customers, and we are eager to assist you in resolving this matter. Our support team was unable to locate any emails under your name. Therefore, we kindly request that you contact us at care@novoslabs.com, providing your order number and the details of the damaged product. Our team will be pleased to address your concerns promptly.

Noté 5 sur 5 étoiles

Novas Boost

The Novos Boost (NMN) is a wonderful product. It gives me more energy and keeps me healthy. Will keep buying it from this company.

5 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

“free face age test” scam exploit

Took “free face age test” and received NO RESPONSE. Looks more like a scam exploit to capture facial image and eye biometrics to use in accessing / unlocking facial image logins .
BOGUS !!

26 décembre 2024
Avis spontané
Logo de novoslabs.com

Réponse de novoslabs.com

Dear Valued Customer,

We sincerely regret to hear that you have not yet received your Facial Age Test. Our support team is eager to assist you promptly with this matter. Could you please provide the email address you used to submit the test? Upon receipt of this information, our team will investigate the issue and respond to you without delay.

Thank you for your cooperation.

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