I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Voir plus
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Lisez les avis des autres
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Voir plus
L'entreprise a répondu
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Voir plus
L'entreprise a répondu
Bobby was very thorough with his inspection and he went out of his way to keep us informed of his findings about the issues we raised with him. His customer service skills and presentation were top no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Coordonnées de contact
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Royaume-Uni
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Excellent
808 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Told me everything I need to know
Told me everything I need to know. Friendly and respectful.
24 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim was very helpful and knowledgeable…
Asim was very helpful and knowledgeable about my mould issue and gave me a very clear outline of the steps Tenant Advice would take to help me resolve the problem with my landlord. I felt very reassured by him and feel that I am in good hands.
24 juin 2026
Avis spontané
Réponse de Tenants Advice
We really appreciate you taking the time to share your experience. No one should feel ignored when dealing with problems in their home, and we’re glad we could help guide you through the process.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I am very happy with the service After…
I am very happy with the service After my friend Susan Smith suggested I contact you and you send one of your customers advise I think the name was Daniel he was very nice and friendly
25 mai 2026
Avis spontané
Réponse de Tenants Advice
Thank you so much for your kind words. We’re really pleased we were able to support you and provide clarity during what can often be a stressful situation. Your feedback truly means a lot to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Ilhaan was well she rook down all the…
Ilhaan was well she rook down all the information and understood everything which was good thank you
19 juin 2026
Avis spontané
Réponse de Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Réponse de Tenants Advice
Your feedback is greatly valued. We’re pleased we could provide professional and consistent support.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very pleased with the service provided…
Very pleased with the service provided by tenants advice, Asim who attended my property was very pleasant, would definitely recommend this company to help with your disrepair
15 juin 2026
Avis spontané
Réponse de Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
They are very kind and professional
They are very kind and professional, very reliable, they provide excellent service and help those who need it. Thanks to Mr. Colin and Mrs. Rosa for coming to assist me and inspect my house.
Many thanks
15 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your trust and for sharing your experience. We’re pleased we could make the process straightforward for you.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Thank you so much for your support…
Thank you so much for your support Colin was reassuring
15 juin 2026
Avis spontané
Réponse de Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
The operative was very informative and…
The operative was very informative and explained the process in a concise manner that allowed me to grasp the basic concept of Tenancy Advice’s service, leaving me reassured that I have representation regarding the pitfalls of landlord mismanagement.
11 juin 2026
Avis spontané
Réponse de Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Muhammed was really good and explained…
Muhammed was really good and explained everything really well. Really recommend him and tenants advice
11 juin 2026
Avis spontané
Réponse de Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Colin came in the time scale he had…
Colin came in the time scale he had arranged. Was very knowledgeable and explained everything clearly and what the next steps would be. He was very personable and friendly.
10 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Kevin Very communicated person
Very communicated person, no problems. I Happy for quick and nice service
10 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I cannot thank Tennants Advice enough…
I cannot thank Tennants Advice enough for their outstanding quality of support. Their referral process and professionalism to connect me with a legal expert who knows and understands my legal issues with Birmingham City Council.
Both Tennant Advice and Solicitor responded immediately. The relief I am feeling at this moment is unimaginable: no more headaches or feelings of despair. I will sleep tonight. Thank you.
I highly recommend Tennant Advice.
9 juin 2026
Avis spontané
Réponse de Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Service and recommend
Asim hussain very good advisor &very kind person. Very helpful
9 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful and really friendly and…
Very helpful and really friendly and very informative his name was Muhammad
8 juin 2026
Avis spontané
Réponse de Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Attentive survey of matters of concern
Attentive survey of matters of concern. Respectful approach throughout.
5 juin 2026
Avis spontané
Réponse de Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Amazing customer service happy to help…
Amazing customer service happy to help should be proud of ASIM HUSSAIN
Senior surveyor
From Kevin pope
5 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you, Kevin, for your wonderful feedback. We're delighted to hear that you received amazing customer service and found Asim so helpful. Asim takes great pride in supporting our customers, and we're pleased that his professionalism and dedication made such a positive impression. We'll be sure to pass your kind comments on to him. Thank you for taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Jake is a very polite person and…
Jake is a very polite person and Complete talked us through everything that we need to know and advised us asxwell . Credit to his company
4 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind review Stuart. We're pleased to hear that Jake was polite, professional, and took the time to talk you through everything you needed to know. It's great to know that his advice and clear explanations were helpful. We'll be sure to pass your feedback on to Jake. Thank you for taking the time to share your experience and for your kind words about our company.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The young gentleman was very good at…
The young gentleman was very good at explaining everthing very polite and curtiuse was jacob
4 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind feedback. We're delighted to hear that Jacob was able to explain everything clearly and that you found him polite and courteous throughout. We'll be sure to pass your lovely comments on to him. Thank you for taking the time to share your experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
It's good experience and very helpful…
It's good experience and very helpful also good service
4 juin 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your feedback. We're delighted to hear that you had a good experience and found our service helpful. Providing helpful support and excellent customer service is very important to us, and we appreciate you taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
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