Just returned from a Norwegian Fjords cruise and can not fault the help and advice provided by Ocean World Travel when we booked our holiday back in August 2025. As first-time cruisers, we kne... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Voir plus
Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Voir plus
L'entreprise a répondu
Consistently outstanding service and very keen prices The booking of our cruise was easy with Kerry being very knowledgeable and helpful The entire team at OWT are equally very good - book with co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Coordonnées de contact
132 Winchester Road, SO53 2DS, Chandler's Ford, Royaume-Uni
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Excellent
670 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
we have booked with Ocean World Travel…
we have booked with Ocean World Travel for many years, never been disponted as yet,
always get the room we request,
thank you to the staff at OWT
9 juillet 2026
Réponse de Ocean World Travel
Thank you for your wonderful review and for choosing Ocean World Travel over the years. We're delighted to hear you've always had a positive experience and that we've been able to secure the cabin you request. Your continued support means so much to us, and we look forward to helping you plan many more fantastic holidays.
Always very efficient & helpful,have…
Always very efficient & helpful,have used them for many years
8 juillet 2026
Réponse de Ocean World Travel
Thank you for your kind review and for your continued loyalty over the years. We're delighted to hear you've always found our team efficient and helpful, and we look forward to helping you plan many more wonderful holidays.
Kerry was helpful and achieved a great…
Kerry was helpful and achieved a great result for me. Thanks
8 juillet 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased to hear Kerry was able to help and achieve a great result for you. We really appreciate your kind feedback and look forward to helping you again in the future.
Excellent Service From Staff
Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion when I asked her, for example I was unsure of how large a Group to sit with in the evening as I am my own she told me what other people had told her which was very helpful. I would recommend this company and the staff highly.
7 juillet 2026
Réponse de Ocean World Travel
Thank you for your wonderful review! We're delighted to hear Emily was able to help you with your booking and provide the information you needed. Your kind recommendation means so much to us, and we look forward to helping you plan many more fantastic cruises in the future.
The phone was answered quickly
The phone was answered quickly. Ryan was very helpful and talked us through everything.
6 juillet 2026
Réponse de Ocean World Travel
Thank you for your kind review! We're delighted to hear Ryan was so helpful and that everything was explained clearly. We appreciate your feedback and look forward to helping you again soon!
Salesperson very helpful
The person I spoke to was very knowledgeable and helpful, making the booking process very easy.
Invoice and confirmation documentation emailed straight away.
29 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased to hear you found our team knowledgeable and helpful, and that your booking process was smooth and straightforward. We look forward to helping you plan your next adventure!
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased you were happy with our service and communication. We hope you have a fantastic cruise!
Excellent helpful and knowledgeable…
Excellent helpful and knowledgeable service by Kelly who spent time and considerable effort to ensure we achieved our objectives.
3 juillet 2026
Réponse de Ocean World Travel
Thank you for your wonderful review! We're delighted to hear you found our service helpful and knowledgeable. We hope you have a fantastic holiday!
Friendly and helpful
A friendly, helpful, very quick reply to any questions. Always best price for a cruise on P&O.
20 juin 2026
Réponse de Ocean World Travel
Thank you for your kind words! We're so pleased you enjoyed our service and found the perfect P&O cruise. Have a fantastic holiday!
Fabulous service
Always helpful and go above and beyond to make your holiday great.
Nothing is too much trouble will search for holidays and advise accordingly
Thank you for super service Kerry.
2 juillet 2026
Réponse de Ocean World Travel
Thank you for your wonderful review! We're so pleased Kerry could help make planning your holiday so easy. We'll be sure to pass on your kind words. Have an amazing trip!
Thankyou to Kerrie for booking our…
Thankyou to Kerrie for booking our holiday and being so helpful.
2 juillet 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We'll be sure to pass your kind words on to Kerry. We hope you have a fantastic holiday!
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased you found our advice helpful and the booking process easy. We hope you have an amazing cruise! 🚢
Réponse de Ocean World Travel
Thank you for your review! We're delighted to hear you had a straightforward experience with us. We appreciate your feedback and hope you have a wonderful holiday.
Amazing customer service
Michele - so friendly and helpful with our cruise booking. Amazing customer service
30 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're delighted to hear Michele provided such friendly and helpful service while booking your cruise. We'll be sure to pass on your kind words. We hope you have a fantastic holiday!
Carrie Purnell of OWT went above and…
Carrie Purnell of OWT went above and beyond in helping us find details of a cruise/stay holiday in South America. As always, the service from OWT is extremely helpful and knowledgeable about all aspects of cruising holidays. Highly recommended
29 juin 2026
Avis spontané
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased Carrie was able to help you find the perfect South America cruise and stay holiday. Your kind words and recommendation mean a great deal to us. We hope you have an amazing trip!
Consistently great experience...
Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have used OWT for 8 years now and wouldn't go anywhere else!
29 juin 2026
Réponse de Ocean World Travel
Thank you so much for your wonderful review and for your continued support over the past 8 years! We're delighted to hear that Kerry consistently provides the friendly, efficient service you've come to expect. Your loyalty means the world to us, and we look forward to helping you create many more memorable holidays in the years to come.
Réponse de Ocean World Travel
Thank you for your review! We're delighted to hear you found our service professional. We really appreciate your feedback and look forward to helping you with your next cruise.
Excellent communication and…
Excellent communication and delivery,initiated via live chat
29 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're delighted to hear you received excellent communication and service from start to finish. We look forward to assisting you again with your next cruise.
First time I have booked with OWT
First time I have booked with OWT. First class experience from all staff especially Kerry.
Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly have excellent relationships with cruise providers.
29 juin 2026
Réponse de Ocean World Travel
Thank you so much for your wonderful review! We're delighted to hear your first booking with Ocean World Travel was a first-class experience, and we'll be sure to pass your kind words on to Kerry. It means a great deal to know we'll be your first choice for future cruises, and we look forward to helping you plan many more unforgettable holidays.
Réponse de Ocean World Travel
Thank you for your wonderful review! We're delighted to hear you've received excellent service. Your kind words mean a lot to our team, and we look forward to helping you with your next cruise.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.