Just returned from a Norwegian Fjords cruise and can not fault the help and advice provided by Ocean World Travel when we booked our holiday back in August 2025. As first-time cruisers, we kne... Voir plus
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First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Voir plus
Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Voir plus
L'entreprise a répondu
Consistently outstanding service and very keen prices The booking of our cruise was easy with Kerry being very knowledgeable and helpful The entire team at OWT are equally very good - book with co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Coordonnées de contact
132 Winchester Road, SO53 2DS, Chandler's Ford, Royaume-Uni
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Excellent
670 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Réponse de Ocean World Travel
Thank you so much for your kind words! We're thrilled to hear you've consistently received exceptional service. Your recommendation means a great deal to us, and we look forward to helping you plan many more wonderful holidays.
Kerry was very helpful and friendly…
Kerry was very helpful and friendly when i phoned to get a quote for a cruise. She phoned me back quickly after finding out further details and I was happy to book
26 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're delighted to hear that Kerry provided such friendly and helpful service and was able to find the perfect cruise for you. We'll be sure to pass on your kind words, and we look forward to helping you plan your next adventure!
Everything
Everything, the staff member Ryan is so helpful and a true travel professional I can’t praise him enough.
19 juin 2026
Réponse de Ocean World Travel
Thank you so much for your wonderful review! We're delighted to hear about your positive experience with Ryan. He'll be thrilled to know his helpful and professional service made such an impression. We truly appreciate your kind words and look forward to helping you plan many more fantastic holidays in the future!
Will use again
First time using them , very pleasant staff , managed to get us what we wanted .
25 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're so pleased we could help you find exactly what you were looking for. We look forward to helping you book your next adventure!
I was referred to Ocean World Travel by…
I was referred to Ocean World Travel by someone I met on a cruise so thought I would give them a try. I was not disappointed. Great service.
17 juin 2026
Réponse de Ocean World Travel
Thank you for giving Ocean World Travel a try based on a recommendation! We're delighted to hear that your experience lived up to your expectations. Referrals from satisfied traveler's mean so much to us, and we're grateful you chose to trust us with your travel plans. We appreciate your kind words about our service and look forward to helping you plan many more memorable vacations in the future!
booking made simple and easy
16 juin 2026
Réponse de Ocean World Travel
Thank you for your kind feedback! We're really pleased to hear that you found the booking process simple and easy. Making travel planning as smooth and stress-free as possible is exactly what we aim for. We appreciate you choosing Ocean World Travel and look forward to helping you with your next holiday!
The company looks after everything a…
The company looks after everything a through and professional manner as always top notch 22/6/26
22 juin 2026
Réponse de Ocean World Travel
Thank you for your kind review and continued support! We're delighted to hear that you feel everything is taken care of in a thorough and professional manner, and that our service remains consistently top notch for you. We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future!
Carrie and the team are always very…
Carrie and the team are always very helpful. Nothing's too much trouble.
24 juin 2026
Avis spontané
Réponse de Ocean World Travel
Thank you for your lovely feedback! We're so pleased to hear that Carrie and the team have been consistently helpful and that nothing has been too much trouble. We really appreciate your kind words and your continued support of Ocean World Travel, and we look forward to helping you again soon!
Réponse de Ocean World Travel
Thank you for your kind review! We're so pleased to hear that you had an easy booking experience and found our team to be very knowledgeable. We really appreciate your feedback and look forward to helping you plan your next trip with Ocean World Travel!
Efficient but with that personal touch
I have used Ocean World Travel for many years to book my cruises. They are local, friendly and give you that personal touch that you don’t get booking direct or with large agencies. Use them with confidence
16 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely and thoughtful review, and for your continued loyalty over the years! We're delighted to hear that you find our service both efficient and personal, and that our local, friendly approach makes a difference compared to booking elsewhere. Your recommendation means a great deal to us, and we look forward to helping you with many more cruises in the future.
Perfect, couldn't ask for more.
Ocean World Travel and all it's staff always go above and beyond to exceed our expectations. They have always been friendly, helpful and professional. We would never choose to book with any other than Ocean World Travel for every aspect of cruise booking. Huge thanks to all at Ocean World Travel.
23 juin 2026
Avis spontané
Réponse de Ocean World Travel
Thank you so much for your incredibly kind words! It means the world to all of us to know that we've consistently exceeded your expectations.
Providing friendly, helpful, and professional service is at the heart of everything we do, so it's wonderful to hear that this has made such a positive difference to your booking experience. Your loyalty and confidence in choosing Ocean World Travel for every cruise booking is the highest compliment we could receive.
We'll be sure to share your lovely feedback with the whole team, who will be thrilled to know their hard work is appreciated. Thank you once again for your support, and we can't wait to help you plan your next unforgettable cruise adventure!
Warmest wishes,
The Ocean World Travel Team
Good cabin
Good cabin. Good price. So that's Christmas 2027 on Borealis sorted. Thanks Carrie. New year's Eve fireworks in Funchal, Madeira take some beating and, yes, I have seen Sydney
16 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear you’re happy with your cabin and the price, and it’s great to know everything is now sorted for your Christmas 2027 cruise on Borealis. We’re sure that will be a very special sailing.
We’ll also make sure your kind thanks are passed on to Carrie, she’ll be pleased to know she was able to help you. Your comments about New Year’s Eve fireworks in Funchal are spot on, it really is a spectacular place to celebrate, even alongside Sydney!
We truly appreciate your continued support and look forward to helping you again in the future.
The Ocean World Travel Team
Friendly staff, excellent service.
As always an efficient service from friendly knowledgeable staff who make the booking process straight forward.
15 juin 2026
Réponse de Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that you found our team friendly, knowledgeable, and efficient throughout your booking process. Making things straightforward and stress-free for our customers is exactly what we aim for, so it’s wonderful to know we delivered that for you once again.
We really appreciate your continued support and look forward to helping you with your next cruise booking.
The Ocean World Travel Team
First Fred Olsen Cruise
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The only downside was that one of our credit cards was declined and I had to go through the bank's fraud department to unblock our card.
22 juin 2026
Réponse de Ocean World Travel
Thank you for taking the time to share your experience!
We’re really pleased to hear that you chose Ocean World Travel for your first Fred. Olsen cruise and that Ryan was able to guide you through the booking process. It’s great to know the service and support gave you the confidence to book with us.
We’re sorry to hear about the issue you experienced with your card being declined and appreciate how frustrating that can be. While these security checks are handled by banks rather than ourselves, we do understand the inconvenience it caused and we’re glad it was resolved so you could complete your booking.
Thank you again for your feedback and for choosing to book with us. We hope you have a wonderful cruise and look forward to helping you again in the future.
The Ocean World Travel Team
Jordan was very patient and helpful.
11 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely feedback!
We’re really pleased to hear that Jordan was patient and helpful during your booking experience. We’ll make sure your kind words are passed on to him, it will mean a lot.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
The Ocean World Travel Team
Réponse de Ocean World Travel
Thank you for your kind review!
We’re really pleased to hear that you found the service very easy and that our team came across as knowledgeable, friendly, and helpful throughout your experience. That’s exactly the standard we aim to deliver every time.
We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future.
The Ocean World Travel Team
Made our original booking then decided…
Made our original booking then decided to extend it. Ryan sorted everything out , got us a great deal.
Easy to talk to- people pick up the phone!
Highly recommended- we will use them again
19 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review!
We’re really pleased to hear that Ryan was able to help you extend your booking and secure a great deal for you. It’s great to know the process was easy and that you felt you could reach us directly by phone when needed.
We really appreciate your recommendation and are delighted to hear you’ll be using Ocean World Travel again in the future. We look forward to helping you with your next cruise.
The Ocean World Travel Team
Great service
Great service. Asked via live chat for offers. Rang me back when they said they would. Gave me a few options. I booked the cruise I wanted. Received the documentation very quickly. Will Definitely book again with Ocean world
18 juin 2026
Réponse de Ocean World Travel
Thank you for your lovely review! We're delighted we could help you find the perfect cruise and appreciate your kind words. We look forward to helping you book your next adventure with Ocean World Travel!
Réponse de Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you found our team very helpful and pleasant, and that nothing was too much trouble. Providing a smooth and supportive experience for our customers is exactly what we aim for.
We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future.
Kind regards,
The Ocean World Travel Team
I phoned this afternoon to see if there…
I phoned this afternoon to see if there were still cabins for a cruise in November 2027 which some friends have booked on. I spoke to Emily and she was very helpful & professional and got me booked onto the cruise. Confirmation paperwork work received within the hour. Great service. Thank you!
20 juin 2026
Réponse de Ocean World Travel
Thank you so much for your wonderful review!
We're delighted to hear that Emily was able to help you secure your cabin and make the booking process smooth and straightforward. Providing helpful, professional service and prompt confirmation is exactly what we strive for, so it's fantastic to know we met your expectations.
We really appreciate you choosing Ocean World Travel and hope you have an amazing cruise with your friends in November 2027. If there's anything else we can help with before you set sail, we're always here to help.
Kind regards,
The Ocean World Travel Team
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