One Day Tests - Cambridge Avis 

136
TrustScore 4.5 sur 5

4,7

Cambridge Place, CB2 1NS Cambridge, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to book and understand the range of blood tests available. Pricing reasonable. I attended the Cambridge branch and parking was available behind the premises plus there is paid on-street parking.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really lovely experience at the lab. The service was excellent, and the member of staff who helped me was so kind, friendly and professional. She made me feel very comfortable and made the who... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good service, result back within 24 hours, very calm in the surgery which makes you feel better

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de transfusion sanguine

Écrit par l'entreprise

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Coordonnées de contact

  • Cambridge Place, CB2 1NS, Cambridge, England, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(136)

2 891 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly Recommended

They were quick to re-book another test for me once the first sample got rejected. One Day tests come highly recommended

9 juin 2025
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Réponse de One Day Tests - Cambridge

Thank you for the recommendation and the 5* review.

Noté 1 sur 5 étoiles

Home test is impossible to use

Home test is impossible to use. They then want to charge £29 to have the test in one of their clinics. Will not offer refunds. Well dodgy.

10.04.25 Still no refund from these cowboys.

9 juin 2025
Avis spontané
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Réponse de One Day Tests - Cambridge

Hi Paul, Sorry to hear you had difficulty using the home test kit. If customers either can't or don't want to use the home test kit then we suggest visiting one of clinics. That choice is entirely up to the customer.

Looking at our records, you decided to book a clinic visit, which you didn't attend. When you contacted us, we refunded you the full amount and even waivered the £10 admin fee.

We would appreciate it if you would amend your review and we wish you well with your blood testing requirements in the future.

Noté 5 sur 5 étoiles

Quick & Easy - No issues whatsoever

Super easy to book, turned up 30 minutes before my appointment and was invited in. Very kind and professional, no issues with the blood test itself either - quick and easy. Results were delivered within half a week (with one being the next day), and were easily accessible. Would 100% recommend.

23 avril 2025
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Réponse de One Day Tests - Cambridge

Thank you very much for leaving us a review

Noté 5 sur 5 étoiles

Good experience booking and giving a blood test

I had a good experience booking and giving a blood test. Very friendly service and super fast. I got the results the next day. Thank you!

25 mars 2025
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Réponse de One Day Tests - Cambridge

Really happy to hear about your experience with us. Thank you for leaving a review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, visited the Cambridge testing facility, very friendly service and super quick and efficient. Results were equally as fast, within 24 hours. Thank you!

2 avril 2025
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Réponse de One Day Tests - Cambridge

Thank you very much for your amazing review of our service.

Noté 5 sur 5 étoiles

Very professional service

Very professional service
10/10

29 mars 2025
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Réponse de One Day Tests - Cambridge

We really appreciate your review and the 5-star rating. Thank you.

Noté 5 sur 5 étoiles

Quick blood take

Thanks. It was easy with walk in analysis- really worked quick and no pain

12 mars 2025
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Réponse de One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Noté 5 sur 5 étoiles

The appointment was very quick

The appointment was very quick, the person who took the sample was kind and professional. I recieved the results extremely quickly, about 2 days after I did the test.

I would definitely recommend, I have booked follow up tests with them.

Edit: I have since been back for follow up tests, great experience as said before. This time I got the results the next day!

4 mars 2025
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Réponse de One Day Tests - Cambridge

Thank you very much for your kind words and recommending our service. We look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Painless

Swift, friendly service and painless blood draw.

19 février 2025
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Réponse de One Day Tests - Cambridge

Great to hear. Thank you for leaving us a 5* review.

Noté 5 sur 5 étoiles

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

13 février 2025
Avis spontané
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Réponse de One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Noté 4 sur 5 étoiles

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

5 février 2025
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Réponse de One Day Tests - Cambridge

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

Noté 5 sur 5 étoiles

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

31 janvier 2025
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Réponse de One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Noté 2 sur 5 étoiles

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

27 janvier 2025
Avis spontané
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Réponse de One Day Tests - Cambridge

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

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