Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCambridge Place, CB2 1NS Cambridge, England, GB
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Lisez les avis des autres
It is very easy to choose which tests to have. I had my blood taken at walk in centre in Cambridge and they were very nice and quick. The results came next day (a Saturday). The health dashboard is ea... Voir plus
Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... Voir plus
L'entreprise a répondu
Easy to order tests online; quickly scheduled labs and received results in 2 days as stated. The technician who took my blood was very gentile even though I have difficult veins.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!
Coordonnées de contact
Cambridge Place, CB2 1NS, Cambridge, England, Royaume-Uni
4,7
Excellent
123 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy professional service.
Very easy professional service with a fast turn around on results. A clear understandable report provided. Highly recommended for peace of mind and avoiding long delays elsewhere
2 octobre 2024
Réponse de One Day Tests - Cambridge
So pleased to hear we were able to help. Thank you for recommending our service.
Réponse de One Day Tests - Cambridge
Thank you for the 5* review
Quick
Quick, efficient service. Welcoming staff and clear communication.
Would recommend!
19 septembre 2024
Réponse de One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Excellent
Excellent, very fast service and very easy to read the results through the dashboard. The dashboard gives you plenty of information so you can discuss with your gp if you have any concerns. Only thing I would say is my tests showed a few areas with cause for concern but after visiting my gp apparently the NHS work to different parameters so all was fine.
18 septembre 2024
Réponse de One Day Tests - Cambridge
We really appreciate your review and the 5-star rating. Thank you.
Réponse de One Day Tests - Cambridge
Thank you very much for leaving us a review
Absolutely great I manage to get my…
Absolutely great I manage to get my test done exactly when I need them there nurses were so friendly too, and results are speedy which was great 👍
3 septembre 2024
Réponse de One Day Tests - Cambridge
Thank you for leaving a 5* review, it's much appreciated.
TRT Maintenance Check
Excellent service, very friendly staff & a fast painless withdrawal.
Blood taken on Friday, first results received by Sunday and completed by Monday. Results very easy to understand.
9 septembre 2024
Réponse de One Day Tests - Cambridge
Really happy to hear about your experience with us. Thank you for leaving a review.
Good experience overall would
Good experience overall would
like a little clearer information re results
21 août 2024
Réponse de One Day Tests - Cambridge
We appreciate your feedback. We are always looking at ways to improve our service. Thank you for sharing.
Réponse de One Day Tests - Cambridge
Great to hear your feedback of our service. Thank you.
Réponse de One Day Tests - Cambridge
Great to hear your feedback of our service. Thank you.
Very Professional
I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.
12 août 2024
Réponse de One Day Tests - Cambridge
We really appreciate your review and the 5-star rating. Thank you.
Good customer service
Good customer service, lenient even when we came in a bit late and promptness of the result.
2 août 2024
Réponse de One Day Tests - Cambridge
Thank you very much for leaving us a review
Easy to book and friendly staff!
After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.
2 août 2024
Réponse de One Day Tests - Cambridge
So pleased to hear we were able to help. Thank you for recommending our service.
A waste of time and money
I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.
UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.
9 août 2024
Avis spontané
Réponse de One Day Tests - Cambridge
Hello Ole. Thank you for your review.
Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.
We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.
In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.
Once again, apologies for the inconvenience.
Réponse de One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Fast delivery and fast results too…
Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!
31 juillet 2024
Réponse de One Day Tests - Cambridge
Thank you very much for the recommendation. We really appreciate it.
Clear instructions
Clear instructions, on time posting the test kit and the result in one day
12 juillet 2024
Réponse de One Day Tests - Cambridge
Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review
10/10 would recommend
Really easy, really quick and user friendly. 10/10 would recommend
25 juin 2024
Réponse de One Day Tests - Cambridge
Thank you very much for the recommendation and the 5* review
Easy and quick to book an appointment
Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.
3 juillet 2024
Réponse de One Day Tests - Cambridge
We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review
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