What wonderful staff who could not do enough for us in our move to our new property. They were going to speak with the previous suppliers to get us moved over to them as soon as possible. Our new pr... Voir plus
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Lisez les avis des autres
Spoke with Stacie Needed help / clarification on my direct debit payments and my questions were answered clearly with some additional information outlined that was very useful. She also congratul... Voir plus
L'entreprise a répondu
Joseph was extremely helpful throughout the process. He listened carefully to my needs and took the time to clearly explain anything I didn’t understand. He was always patient with my questions and of... Voir plus
L'entreprise a répondu
I spoke with Louis who made the experience painless, was flexible around our unusual schedule, and set us up with a great deal. He talked through all the options patiently and let us get back to him o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Coordonnées de contact
Media Exchange 5, 0191 622 0102, Coquet Street, Royaume-Uni
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,7
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Callum helped with regards to all the…
Callum helped with regards to all the package details, save me loads of time i really dont have due to work, it was a simple process that he explained all in detail, i asked Callum for options, he gave me the best options and i was able to decide form there what i really wanted.
Thank you.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hey Michael,
Thank you for taking the time to leave such a fantastic review for Callum.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi Yusuf,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Morgern was so fantastic
Morgern was so fantastic, l am very happy with her. She was lovely and explained everything clearly. You are the best 🌟
30 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi David,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Morgen was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Helpful service.
My enquiry was dealt with by Liam G.
Liam addressed all the questions I had, dealt with them efficiently and accurately and projected a very helpful and polite persona through the entire process.
Thanks again Liam.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Martin,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
I spoke with Morgan today 29/04/26 as…
I spoke with Morgan today 29/04/26 as I am moving to a new address.
Morgan was very helpful and answered my queries efficiently.
I was feeling quite anxious before but much better now after speaking with Morgan.
All the team seem really helpful from my past 12 months experience with Oneutilitybill.
Thank you, Sylvia Forrest
29 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Sylvia,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Morgen was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Liam G provided excellent customer…
Liam G provided excellent customer service while resolving our query regarding a package change. We had been facing confusion for a few months, but he handled the situation efficiently and with great clarity. He explained everything in a straightforward manner and ensured that the issue was fully explained. His patience and professionalism made a big difference, and we truly appreciate his support.
Thank you so much ☺️
28 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Sonika,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great to know all your utilities are in…
Great to know all your utilities are in one place and all at once. I'm less stressed about my bills and the monthly bill is good too. Easy to set up,and nice people to deal with to boot. All in all , very pleased
29 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Andy,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Really reliable and straightforward
I've been with One Utility Bill for years, and their service and customer support have always been great! Erica helped me tremendously. Everything is straightforward, and there's no fuss with them.
29 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Eleonora,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Erica was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hey Mr I Stephen,
We are so glad to hear that we can take the ease out of your utility management! It is what we strive to achieve.
If you have any questions, ever, you can access our full FAQ’s or raise a ticket straight from your customer dashboard!
If you have any feedback on how we can improve our service, you can pop us an email anytime!
Thanks,
One Utility Bill
Lovely custom service
I had a lovely set up process with Dylan from oneutilitybill. The process was explained with care and he made sure I understood the process making it easier for myself
28 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Faith,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Benjamin was Fantastic
Benjamin was Fantastic, very clear about everything! All set up within 10 minutes and a great price. He was really friendly and pleasant, Thank you! :-)
28 avril 2026
Avis spontané
Réponse de One Utility Bill
Hey!
Thank you for taking the time to leave such a fantastic review for Benjamin.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Morgen is so good at her job ,very…
Morgen is so good at her job ,very professional and able to sort my queries
28 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Adurotimi,
Thank you for the brilliant 5 star! We really appreciate the feedback! It's great to hear Morgen was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi there,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Utility bills
We have a good conversation explaining the package deal of my utilities when in time we move so im happy and accepted the deals..
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Ruth,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Offers great customer service
I had a firsthand experience of good customer service delivery by One Utility staff representatives particularly Aimee who gave me a detailed explanation of why my energy switch to a new supplier (Octopus Energy) was been rejected before my contract end date (30th April 2026) with British Gas. She was calm, detailed and reassurring that all will eventually go well with my switch after my contract end date with them (One Utility) as my utility was managed on my behalf through British Gas.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Joyann,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Great help from Dan on the live chat
Great help from Dan on the live chat - quick reponses and helped with my query immediately. Very reliable and helpful customer service, thank you :)
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Immy,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Dan was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Absolutely fantastic
Absolutely fantastic, had an issue with billing and it was sorted within minutes, was positively surprised by the great service.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Szymon,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Olivia
Olivia phoned me after my Estate Agent referred them to myself, and she was so helpful! I've got a big relocation move coming up, and this has helped me massively in taking the stress out of organising everything!
Thank you!
23 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Mr Goss,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Olivia was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Makes your life so much easier by…
Makes your life so much easier by setting up all the deals with all the companies and you just pay the whole lot in one easy monthly payment. Lovely. Customer service is excellent and the support is faultless. Never has paying bills been so easy. Wish I had this option in all my previous homes. Would highly recommend.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Rowan,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Don’t overlook one utility!
Don’t overlook one utility!! They offer amazing service. Great prices and outstanding customer service. We were with another supplier and one utility sorted everything out.
From unwanted bills to other issues that came along. I would highly recommend this supplier and service to anyone looking for all your utility bills in one payment.
27 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Ross,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
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