Initially I was impressed by the phone call and explanation by the young lady who told me I needed to buy three documents to achieve my objective. Having paid for three I was disappointed to find th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I contacted The Land Registry about an unkempt plot of land at the back of my house which turned out to be unregistered. In less than 24 hours, the paper work was being sent and solicitors lined up f... Voir plus
L'entreprise a répondu
Very disappointed. I accessed the Registry online but was unsure which product I needed. I used the help button to request a phone call. This was arranged and I explained that I was researching... Voir plus
At a time when may 'online services' are woefully inadequate, OKR are a breath of fresh sour. Very fast and efficient response, with follow-up hard-copy equally impressive. Refreshing !
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Our online services provide the general public and property professionals with access to official copies of Land Registry Title Registers and Title Plans.
Coordonnées de contact
Royaume-Uni
- onlinelandregistry.org.uk
3,6
Moyen
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and efficent.
Very fast reply to my enquiry only two hours,excellant service.
22 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Douglas,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
I was interested in protecting my…
I was interested in protecting my investments and this registration seemed a good idea. The process was very straightforward and I accomplished it with ease. Hopefully I'll never need it, but you never know!
22 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Everything was well explained and…
Everything was well explained and helpful. Impressive!
20 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Peter,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Very speedy processing and got my…
Very speedy processing and got my request within a few minutes which is very convenient.
Will recommend to others.
20 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Mel,,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
easy to use.
18 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Derrick,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Land Registry was easy to find and log on to site
It was easy to find and log on to site
15 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Christine,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Really easy to set up
Really easy to set up the account and process. I don't really want to be alerted, but it is there if it is needed, a bit like taking out car insurance, you know one day you might need it.
15 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Jon,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
take your time to read the instructions…
take your time to read the instructions . have your bank details to hand , right post code re check and your good to go
13 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Timothy,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
RIP off
As a none legal expert I am doing probate for my late farther, I was advised to get a copy of the title deeds so I called the service. I asked legal type questions which I understand the team could not answer, so I ordered the title deeds at a cost of £36. Finding these did not provide all the information I required I called back within 2 hours and asked if I could get a copy of the history of when the deeds had been updated, they said yes but not without paying another £36!! What a rip off.
14 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Ian,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Very clear
Very clear, detailed and thorough. A really good experience. All questions answered.
14 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning John,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
You gave me what I requested and no…
You gave me what I requested and no fuss. Great.
9 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Terry,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
No problem at all
7 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Kim,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Disappointed
A delay of several weeks between my online enquiry and and phonecall back from the company. In that time I had contacted HM Land registry directly and they were dealing with me.
When online land registry.org.uk made that phone call , I mistakenly thought I was dealing with the government dept. At no point did the caller clarify .
11 mai 2026
Avis spontané
Réponse de Online Land Registry
Good morning,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
Great customer service.
Everything was explained,great customer communication .If I could give 6* I would..
4 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Clare,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Phone calls and emails all planned in…
Phone calls and emails all planned in advance no issues at all
2 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Colin,
Thank you for your wonderful 4-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
An absolute debacle
An absolute debacle. Save your money and do it yourself, it will be easier. The staff are not conveyancers as claimed on their website, they are unqualified and untrained administrators. My family needed to carry out a basic land transfer, we made call after call to clarify with the staff what needed to happen and they still sent the documents out with incorrect details including the wrong names and addresses.
From their terms and conditions:
6.1.8 Important: We are not conveyancers or solicitors and do not provide legal advice. We provide guidance and form-preparation support only. You are responsible for checking, signing and submitting your application to HM Land Registry and for the accuracy of information supplied.
They cannot provide guidance - any questions we have asked about land conveyancing or the legalities they cannot answer. They just take down the details you give them and insert them (incorrectly) into the form. Save your money and go straight to HM Land Registry.
2 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Liz,
Thank you for your review.
Upon further investigation, unfortunately we cannot locate an existing order for yourself.
Please provide us with an order number so we can investigate this further.
If you have any concerns, please email our support team at enquiries@onlinelandregistry.org.uk
They will be more than happy to help.
Kind regards,
Sophia
Communications Officer
It was very quick and easy to register…
It was very quick and easy to register and the response was also very quick I have already recommended them to my daughter
1 juillet 2026
Avis spontané
Réponse de Online Land Registry
Good morning Janet,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Untrustworthy and give wrong information
Gave wrong information .Will not give full refund ,but still able to contact me by email promising a great service.
A joke company ,steer clear only after your money
4 février 2026
Avis spontané
Réponse de Online Land Registry
Good morning Keith,
We regret to hear about your experience.
However, upon investigating the order which matches your name, we can see a refund was issued.
If you believe this to be incorrect, we ask you to reach out to our enquiries department at enquiries@onlinelandregistry.org.uk.
The team will be more than happy to assist you further and address any other concerns you may have.
Best regards,
Sophia
Communications Office
I ordered copies of Title
I ordered copies of Title, received a phone call within 30 minutes to check if I ordered correctly. I had not, this was rectified and the documents received within 2 hours. Excellent service.
30 juin 2026
Avis spontané
Réponse de Online Land Registry
Good morning Duncan,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
Application easy to complete
Application easy to complete, result within 3 hours. An excellent service.
30 juin 2026
Avis spontané
Réponse de Online Land Registry
Good morning Chris,
Thank you for your wonderful 5-star review!
We’re thrilled to hear that you had a great experience with our service.
We hope to continue providing you with an excellent service in the future.
Best regards,
Sophia
Communications Officer
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