Opensmarttech Avis 

I would not recommend these despicable deceivers!
I purchased three software from them based on recommendation of someone, namely project planner, Office for Mac and windows respectively. However, the software worked only for a few days and them the issues commenced. They stopped working which ended up affecting my work, projects and professional life over all. They also guaranteed that you pay for once and could use it for ever, which is an absolute disgusting lie!
I have been attempting to reach out to them for assistance and none is available whatsoever!

At this point I am considering to report this to Citizens Advice Consumer Helpline or to Trading Standards if I do not hear from them, or they do not offer plausible solution. Therefore, I would like to warn other consumers to avoid facing the same headaches and wasting their time and money with people willing to sell us defective products and run away from their responsibilities.

Great customer service, excellent price. Had a small issue with my purchase but the reply was quick and my problem was sorted out very quickly.

TERRIBLE - I had checked them out and decided that despite the damning reviews, on balance it was worth the risk - that was a mistake... I bought Microsoft key - but no code sent by them - no reply to emails - no reply to Whatsapp messages - no reply to voice message - like others who buy from this lot, when it's bad, it's really bad
Had to go to credit card company for charge back and got money back that way

I received great support after deleting my MS Office 2021 from my old laptop. I had issues activating it on my new laptop and thought I had to buy a new license. The team guided me step by step, and after emails and screenshots, I successfully activated it. Every time I have issues, the team responds to my emails, even though I understand they are very busy. I'm glad my license is working properly without spending more money.

Fantastic customer service after slight issues on install of Visio Pro. Swift communication and help to resolve the issue

My pc was set up with office 365 and the installation was more complicated that a normal download for office 2019
Your technition guided me through the exercise and did a good job. Well done much appreciateded

Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend

Great online help, easy to deal with. 😊

Seemless process from start to finish. Customer support was very handy in assisting in inputting the activation number for the licence.

The download was from a Microsoft site which is a positive. Internet activation wouldn't work which is a little suspicious.
Had to use telephone activation which is long winded process and takes a while.
However, the telephone activation was successful and the price was very competitive so am happy with the purchase.
If this was an official retail key I would have thought telephone activation would have worked.

Still astounded at the price....but it's legit! Bought Visio for a great price, few issues with installing alongside an already installed 64 bit version of Office but Whatsapp help was fantastic and walked me through the whole thing. I will be buying more from these guys!

The support was excellent. They were thorough and patient for ages until we solved the issue. Very pleased

Good product - had an issue that customer service sorted very quickly. Overall good experience. :-)

I bought Windows 11 pro from the site to replace windows 11 Home. Things didn't go quite to plan as I think the installation thought it was replacing Windows 10; more of a Microsoft issue possibly. After emailing the support team, I got a fairly swift response with a link to intructions which worked like a dream, so I'm all up and running and happy.

I was unsure how to upgrade from Win11 Home to Win11 Pro without losing all of my installed apps. I emailed Opensmarttech (on a Sunday afternoon) and promptly received a link to a video which showed exactly what to do. Upgraded to Win11P Pro without a hitch. Great service and a great product,

Easy to order BUT no back up from them, I emailed them and phoned and left a message. I had downloaded the pro plus 2019 but didn't know how to enter and activate it, I gave up waiting for a reply at 6pm tonight and had to ask a neighbour.

Great response when in difficulty- quick too

Great service answered WhatsApp message in a few minutes. Microsoft activated within 5 minutes. Very helpful.

I was really pleased with this company. I have successfully installed Office on my laptop at a great price, and when I didn't know what to do they were more than able to help.