Easy to get in touch with them via WhatsApp. They responded to a query I had prior to purchase within a day and once purchased the Office Pro 2024 suite was delivered via a link within minutes and I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Voir plus
Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
Customer support is a little hit and miss. Ordered Microsoft Project and it worked for a few weeks before it went into compatability mode and required an activation key. Most functionality has... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Coordonnées de contact
35 Constance Street, London, E16 2DQ , LONDON, Royaume-Uni
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,9
Bien
224 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 3 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Very patient
Very patient. helped me uninstall old MS software that were causing the problem. Then helped to download the new software and made sure it was working.
19 avril 2025
Avis spontané
Quick and efficient service
Quick and efficient service. Very helpful when asked a question with satisfactory help.
9 avril 2025
Avis spontané
Awful service
Awful service. They have not answered the phone and not returned my call. No idea when I might receive the product.
28 mars 2025
It took me ages to pay for my purchase…
It took me ages to pay for my purchase via World Pay and I think there may have been something wrong with the payment system. All sorted in the end and very good service.
26 mars 2025
Réponse de Opensmarttech
Hi there,
Thank you so much for your feedback and for shopping with OpenSmartTech!
We’re really sorry to hear you had trouble during the payment process — that’s definitely not the experience we want for our customers. We understand how frustrating that can be.
Please note, our system is designed so you can pay whenever it’s convenient for you. In your case, we had already sent your order before payment was confirmed, as the initial attempt didn’t come through on our end. Once we noticed that, we reached out to kindly request the payment again.
This was a rare issue — the first time we’ve seen it happen — and we've since fixed the problem to ensure it doesn’t affect anyone else.
Thanks again for your patience and trust. We truly appreciate your support!
Warm regards,
The OpenSmartTech Team 💙
No problems encountered!
13 mars 2025
I'm not tech savvy so not entirely sure…
I'm not tech savvy so not entirely sure if I've done it properly and not had chance to use it yet as a programme so it will all be revealed one day!
23 février 2025
Quick response and problem solved
Quick response . good comms and problem sorted
28 février 2025
Avis spontané
was good and swift
6 février 2025
Great
Great! You are proactively responsive. Thank you for making this easy for us.
14 février 2025
Avis spontané
It was an amazing experience
It was an amazing experience. I appreciate the patience and support
14 février 2025
Avis spontané
Great support to resolve an issue.
12 février 2025
Avis spontané
Réponse de Opensmarttech
Hi,
We’re really sorry to hear about the trouble you faced with the installation. Our support team has already reached out to you via WhatsApp to assist, and after checking, we found that the issue wasn’t with the software itself but rather that your laptop doesn’t support it.
We always strive to help our customers as much as possible, and we’re happy to assist you in finding a suitable solution. Please feel free to reach out if you need any further guidance—we’re here to help!
Best regards,
IT Departement
Customer Support
OpenSmart Tech
Nothing received
Nothing received, emailed and sent a request through the web site support and no response from either. Have had to buy elsewhere now and will be looking to recover funds
31 janvier 2025
Réponse de Opensmarttech
Hi Smith,
We’re really sorry for any confusion or frustration caused. We want to assure you that we did send your download link and software for Microsoft Office 2019 Professional Plus (PC) via email on January 31, 2025, at 18:51:20.
Additionally, we also reached out to you via WhatsApp earlier today to clarify this. Just to be sure, we’ve now resent the email once again. Please check all your email folders, including spam or junk, in case it got filtered there.
If you still can’t find it or need any help with the installation, please let us know—we’re here to assist you!
Kind regards,
IT Department
Customer Support
OpenSmart Tech
Good helpdesk assistance
I had a couple of hiccups with the download & then the product key, but the help desk were very patient with me & resolved the whole issue.
7 janvier 2025
Excel
Wasnt sure to trust at first. Was a bit slow sending it out but on arrival it all works exactly as it should
5 janvier 2025
Good company to use from experience
We have used the company several times.
On one occasion there was an issue and the company resolved this promptly.
9 janvier 2025
Great company for your software needs
Have bought 3 software and had great experience. Good communication, happy to help if problem and always has a solution. Highly recommend.
27 décembre 2024
I purchased the package and used the…
I purchased the package and used the key and the only part I can access is word when I try to access the rest of the package it states key already used and can only use on one basically operating system and I cannot use on another system. Der I only downloaded to one system... So really annoyed cannot access rest of package.
11 décembre 2024
Just what i wanted to download
11 décembre 2024
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