Showed expression of interest on a face book advertisement. Ricky rang that evening and discussed our requirements. The next day he sent through an itinerary. He was very responsive to the changes req... Voir plus
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Lisez les avis des autres
Made our first ever cruise booking with this travel agency today sailing from Honolulu to Papeete with two night stays. Ricky was patient, helpful and very knowledgeable answering all of our queries a... Voir plus
I want to thank Eric for putting together an amazing holiday for my sisters and I.He went above and beyond and delivered everything we asked for.I would recommend him to friends and family and would... Voir plus
I am well travelled and discovered Optimus holidays 18 months ago. I found dealing with them was more personal than many companies I had dealt with before. They are always helpful and efficient and y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Optimus Holidays is a pre-eminent travel brand specialising in providing tailor-made cruise travel and land holidays packages. Our exciting offers and deals are designed to provide our customers with happy and satisfied holidays. We offer varied exciting cruise deals to make our customer’s cruise holiday dreams come true. Our team of cruise specialists ensures the highest level of comfort for our customers. We cover almost every corner of the world including parts of Asia, Africa, Alaska, Australia, the Indian ocean, and many more. Optimus Holidays is a perfect place to experience luxurious cruise adventures with our partner cruise lines including Norwegian Cruise Line, MSC Cruises, Princess cruises, etc. Prioritising our customer’s happiness and satisfaction, Optimus Holidays always strives to make each and every trip full of lifelong positive memories. We believe in our values and ethics and stay true to our customers with our transparent and fair policy.
Coordonnées de contact
124 City Road, EC1V 2NX, London, Royaume-Uni
- 02033367014
- sales@optimusholidays.co.uk
- optimusholidays.co.uk
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Latitudes points
My wife and I booked a asia cruise and stay we had a little problem with my wife's ncl latitudes points but Kenny the man we booked with sorted it out excellent service would recommend
Easy to book with knowledgeable and…
Easy to book with knowledgeable and helpful agent
Hassel free
At the time of my booking, Optimus Holidays, Kenny provided outstanding, personalised, hassel free and truly exceptional service. Everything was perfectly planned and He handled every detail with care and professionalism. Highly recommended!
Sent an email to Kenny and spoke to him…
Sent an email to Kenny and spoke to him on the phone, I explained my requirements and he was able to complete my request within one day. Very efficient.
Look no further for travel assistance than Optimus Holidays
Optimus Holidays is a full-service agency with top-notch agents, focusing on delivering the best prices with service that is unparalleled even in the States where the travel market is vast, far larger than that of the U.K. Kenny has not only fulfilled what our needs are in his time zone, but he's also assisted us in our time zone which is eight hours behind his. His concern is our utmost satisfaction and the best guest experience on our cruise, with flights that cause not a hitch in connecting. We thank him wholeheartedly and recommend him for booking even the trips with the trickiest connections.
I’ve never been on a cruise before
I’ve never been on a cruise before, I’m travelling on my own, and off to Australia with an Optimus Holidays cruise, and Kenny was very helpful in explaining everything and adding other personal excursions and layovers onto this package. I’m now really looking forward to my specially tailored holiday next year.
Excellent experience
It was our first cruise. We had an excellent experience right from the time of booking till the cruise ended. Got a nice upgraded room with balcony and some cash to spent on the ship. Would highly recommend.
Always excellent attention from enquiry…
Always excellent attention from enquiry to booking, all holidays Kenny and team have booked been of the highest quality, would strongly recommend
This review is about the booking experience ONLY
I recently booked a cruise through Optimus Holidays
We have NOT been on the holiday yet
The booking service by Optimus Holidays– and especially Sharon has been excellent. She went out of her way to help us secure a great cabin and flights.
I would like to take this opportunity to thank her directly.
Fingers Crossed the cruise is equally as good!
Fly stay cruise
Kenny has booked us a fly stay and cruise for later on in the year . He was really helpful in going through our trip with us . He has been really helpful on discussing flights hotels and transfers pre cruise and after the cruise . This holiday is for 2 celebrations and Kenny has been excellent in planning our trip to Australia and Asia . We are both looking forward to our big trip .
First time cruise
I had quite a few questions about our flights from Edinburgh for our cruise from New Zealand and holiday to Australia. Kenny the rep kept us up to date with all things including up to 3 months from travel about allternative flights.
First time with Optimus, but not the last
We contacted Optimus for the first time and spoke to Eric. We had not used the company before. Eric answered all our questions. I said we needed to think about it. No problem was the reply. When would you like me to call you back. We gave a date and time, and he called back. We had more questions, and he answered them all. So, we booked our fabulous holiday. Everything went like clockwork. Flights, transfers, hotels, cruise. Everything. We had a fabulous holiday in NewZealand and Australia and cruise. Eric was amazing. I would recommend Optimus without hesitation
Great Cruise experience with Optimus Holidays
We booked out cruiser with Optimus Holidays and had a very great experience with Eric who made sure that our requests were attended to, to the t. He kept communication lines open throughout out trip and responded promptly to our queries while we were abroad.
I really recommend them
Kenny is wonderful
Kenny is wonderful, after being let down by a larger agency he resolved and made my booking without any issues. He was prompt effecient and kept me updated. He phoned as promised and he is always polite and courteous. Going forward I wont be using anyone else.
We're off to Australia with Optimus
We are very pedantic people but Richard was extremely helpful and responded to all our questions - and we had many - very quickly.
Our Australia trip is not for a few months but we are very excited as it's a big celebration for us.
Everything is in place now and Richard - and Optimus - has been helpful all the time and we feel reassured that all holiday arrangements - stay and cruise - will go as planned.
Paula & Robert
A Complex Package, But It All Went Silky Smooth
I booked an New Zealand/Australia Cruise package with Eric, inc Flights, Transfers, Hotel stays & Princess Cruise, and all went 100% like clockwork.
Some people were really stressing about their transfers and other bits, but mine was perfect 👍
Thank you, Eric & Team 🥂
Excellent service
A stress free booking experience.
Kenny took all the stress from the booking for us. He organised the pre cruise excursions, transfers and the cruise. He was quick to answer questions and change any bookings we had. For a once in the lifetime cruise, he made the booking and experience stress free.
The agent Kenny very personalised…
The agent Kenny very personalised ensuring every bit of detail we requested was met calling after the holiday to ensure we had a good vacation
Excellent Experience!
We have just booked our honey moon with Optimus holidays and couldn't have asked for a better service! Both Kenny from the start and Richard were excellent in communicating quickly and clearly on everything we needed to know or questions we had.
The whole process was really smooth and cannot fault them! 100% recommend.
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