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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service by Ethan once again. I was able to book my international flights with ease. Ethan was very helpful and offered suitable payment solutions. Great customer service. I would highly reco... Voir plus

Noté 5 sur 5 étoiles

Excellent service made things a lot easier took all the stress away checked me in and sent boarding passes , worth little extra paid good value

Noté 5 sur 5 étoiles

I was helped by Victor B. He certainly knew his job. I was let down badly by another agency, but Victor rectified all their errors. Anyone who needs help booking their trips successfully should call t... Voir plus

Noté 5 sur 5 étoiles

It's was wonderful in communicating with Mr Joy without any inconvenience caused. Mr Joy is very kind and respectable. May God bless him forever. I hope you're continuing the way he is/... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

We, at Optimus Travel LTD T/A Bird Travel are Registered at Kemp House 152-160 City Road London England EC1V 2NX. As a circumspect travel buyer, you have all the requisite guarantees that you would need for a stress-free travel buying. We aim to provide you with an experience that encompasses everything which is needed to ensure a great travel experience for both: international or domestic journeys. We are dedicated to delivering the values that are imbibed in us towards the best customer satisfaction and want to build a loyal customer base from all around the world. We are closely associated with travel providers all over the world and have access to 500+ airlines. Our bond with them enables us to offer you the best possible solutions for your travel requirements. The goal is to make sure that we customize your trip to fit them in a way that you had dreamed of.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

191 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent service by Ethan once again

Excellent service by Ethan once again. I was able to book my international flights with ease. Ethan was very helpful and offered suitable payment solutions. Great customer service. I would highly recommend.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service made things a lot easier took all the stress away checked me in and sent boarding passes , worth little extra paid
good value

15 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Thailand & Vietnam

Went to Bangkok, Phuket-Rawai, and Vietnam. Hotel in Bangkok was easily accessible to Metro. Hotel was brilliant. Catered breakfast for Vegetarians. Phuket, was very isolated. Nothing to see where we were. Could hv been better if we were in other part if Phuket with some buzz.Struggled for Vegetarian breakfast . Not many restaurants around the hotel. Vietnam. Pandanus resort was brilliant by the sea and smooth white sandy beach. Beautiful relaxing place. Struggled with meals again. Outside the resort. Just couple of restaurants. Hardly any choice of Veg meal. Enjoyed the Red sand Dune which was walkable distance. Resort
from the Airport was 3 hrs drive . Too far and expensive. But it was worth the journey. Overall Trip was lovely. Crystle was very helpful. Checked on us while we were away. Very personal touch. Lat year Oscar had created package Singapore, Malaysia and Maldives was a surprise. Comfort was Crystle and Oscar both created package as per our requirement and Budget.

2 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My travel experience.

I am very grateful to the agent who arranged my travel documents as I had no difficulty with checking in at the airport neither in the UK or at my destination on return. My boarding pass was prepared and sent to me two days before travelling and the agent was very polite and helpful. I would recommend the service to anyone who is travelling and I will definitely be booking my next flight with the Bird travel agents.

14 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I had great service from victor as…

I had great service from victor as always . .am now on my trip & everything is going well . .my next trip is November & will be calling victor to see what the best flights for me . Thank you for your service .until next time .stephen Sturrock

8 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Be very careful with BirdTravel

Be very careful with BirdTravel! They claim to be a reputable company selling holiday packages, but my experience was completely different. They pressured me into paying quickly without giving full details upfront. Only after I paid did they reveal extra conditions and hidden terms they never mentioned before. It felt like they were just looking for ways to take more money from me. This company is a scam — please stay away! Many people are falling into their trap. Don’t let it happen to you.

7 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

My experience with Birdview Travels' has been exceptionally good. It has been an awesome engagement from the customer service team to the Relationship Manager and even to their compliance team. It's been pretty good. I'm glad that I got a good service for myself and my wife. They're a trusted parter in travels and career engagement.

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Rav is a star, great company

Rav helped me with my booking and to say he went over and above is somewhat underselling it. Great experience with this company. Prompt responses, great communication and immediate action. Cant ask for anything more. Keep it up guys!

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Not Trustworthy

When I was searching online for the contact details for Lycafly, recieved this number. I contacted them as we had to make some last minute changes for the flight booked through Lycafly. Throughout the call,I wasn’t informed that I was contacting, bird travel. Only after payment was made the customer care executive, Rav, informed me that he was part of another travel agency. As all the payments were made, I thought that I had no option to go back. This is an agency that has no intergrity and preys on the vulnerabilities of its customers. In the guise of service, they are running a scam.

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

This was next level customer service. Not only did I have a complicated route that took a lot to sort out! Rav was super patient with me to find exactly what I wanted, reducing flight stopovers and long delays. They also beat Skyscanner price. Amazing work, thank you Rav, top man!

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Patong 25

Lovely holiday with our friends! 4 visit at the Grande Mercure and will be back. Thanks to victor for his patience and understanding while we juggled dates and prices and hotels.. Must be just as stressful for you as it is for us.. matched other prices for us too.. will definitely use again…

15 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Best service received

I recently booked a ticket and the staff is wonderful, really wanna mention Jay for the lovely service provide, he was very sensitive to my information and really understood what I wanted in regard to my booking. He was very patient and very nice to talk too.

16 décembre 2024
Avis spontané

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