I’ve ordered charcoal from these guys previously… I must say it’s bloody good stuff! It burns well and provides fantastic heat output without much smoke and it also doesn’t have that chemical taste th... Voir plus
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I’ve been buying charcoal from these guys for a few years now and con honestly say it’s consistently good Always a fast delivery and as you’d expect from a quality product there’s always plenty of... Voir plus
The Original Caveman Barbarian is a fantastic bit of kit with the same quality ceramics and fittings as other more expensive brands but for less money. I’ve been using mine for about a year now and it... Voir plus
Original Caveman is without doubt the best I’ve used , the charcoal is spot on burns brilliant and lasts long ! Forget the other brands of bbqs these are most impressive and well built and like my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
OriginalCaveman is a UK-based barbecue brand specialising in premium ceramic Kamado grills and high-quality charcoal. Designed for serious outdoor cooking enthusiasts, our Kamado grills are built to deliver exceptional heat retention, precise temperature control, and long-lasting durability. Our range includes large ceramic Kamado barbecues, accessories, and our popular OriginalCaveman charcoal, all carefully selected to enhance the outdoor cooking experience. Whether you're slow-smoking meats, grilling at high temperatures, baking pizza, or roasting, our Kamado grills are designed to handle it all. At Original Caveman, we focus on offering high-quality products at competitive prices while providing friendly, reliable customer support. We are passionate about barbecue and committed to helping our customers get the most out of their Kamado cooking.
Coordonnées de contact
1 Easter Industrial Park, RM13 9BP, Rainham, Royaume-Uni
- 01708 700522
- sales@redecindustrial.com
- originalcaveman.com
4,9
Excellent
138 avis
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Exceptional build quality and customer…
Exceptional build quality and customer service. Incredible company
7 mars 2026
Avis spontané
Top company great charcoal!!
Top charcoal. Burns well, neutral but seasoned taste, burns clean and always monster sized chunks in the bag!! Delivery always when they say it will be.
What's more to ask?? A company who does what they say they will...when they say they will do it....at the right price with a good product....simples?
Don't look elsewhere. Great !!!
6 mars 2026
Avis spontané
Shame I can't rate a 6*
Shame I can't rate a 6*
Great products, service, delivery and customer communication.
A great addition to the bbq community
6 mars 2026
Avis spontané
Fantastic Customer Service, Quality products
Fantastic company to deal with. Their customer service is refreshing, quick to respond and answer queries and provide suggestions. Far exceeds the service I've received from other brands.
The Kamado Barbarian is an exceptionally solid and quality product. Delighted I chose this Kamado over other brands. The charcoal is also fantastic quality.
5 décembre 2025
Avis spontané
Great experience
Have ordered a few times and been great each time. First time was ordering their Barbarian so big heavy order. There was a delay (after it left their warehouse) but received a phone call to explain the delay which I thought was great customer service.
6 mars 2025
Avis spontané
Top Quality Lumpwood Charcoal
Original Caveman is the best lumpwood charcoal I have used. Quickly delivered, nice big chunks (some huge ones), burns nice and long. Always my go to fuel for my Kamado Joe cooks.
6 mars 2026
Avis spontané
Amazing service and delivery
Service from Original Caveman has been exceptional, I have used them for various accessories and in particular their amazing charcoal.
If you are using a kamado or need high quality lump charcoal then this is the place to buy it from. Some of the pieces I have received in the bags are the size of a coconut and are absolutely perfect for low and slow cooking
P.s. Ignore the review from Amanda, this is from a very sour person who pushes companies for referral fees to advertise on their social media group and throws their toys out when they don't get what they want
27 février 2026
Avis spontané
Fantastic company
Fantastic company. Excellent charcoal with prompt delivery 👍🏼
18 février 2026
Avis spontané
A winner for me
Been using OC for a couple of years now. Very happy, good sized blocks and reasonably priced (unlike some)!
6 mars 2026
Avis spontané
Excellent quality and support
Great Charcoal, and the Barbarian Kamado is an absolute beast for the price.
Have bought a few other products and all been quality.
Fast delivery and if had an issues there response and customer service is 2nd to none.
3 décembre 2025
Avis spontané
There Kamados can be purchased from Alibaba - STAY AWAY
As a customer looking into these grills, I was surprised to learn that Original Caveman is operated by Redec, which appears to be a dodgy builders merchant rather than a company with a background in BBQ. After a little bit of research he grills they’re selling are generic kamado units that can be purchased directly from platforms like Alibaba or AliExpress for around £350–£400, yet they’re being sold for £1,000–£1,600. At the same time, they seem to criticise other companies for offering lifetime warranties, which feels a bit contradictory.
They’re marketed as premium products, but they appear to be mass-produced imports without a long-standing brand, heritage, or track record in the BBQ industry. While warranties are mentioned in the marketing, as a customer it does make me question how meaningful those warranties would be in the long term with a relatively new brand.
There’s also the question of how closely these products resemble established brands like Kamado Joe, who are well known for protecting their intellectual property. If issues ever arose around that, it could potentially leave customers uncertain about long-term support or product continuity.
12 février 2026
Avis spontané
Réponse de OriginalCaveman
Thank you for taking the time to share your "research" — let's address each point with facts.
We have checked our records and you have not placed an order with OriginalCaveman or Redec Industrial. Ever. That raises an obvious question about your motivation here.
**On Alibaba sourcing:** You are conflating two very different things. Yes, the kamado industry — like much of the global ceramics market — uses manufacturing in China. But there is a world of difference between a direct factory relationship with full specification control, and buying a generic unit off a consumer marketplace. The world's most respected kamado brands share the same ceramic heritage as our products. That's not a weakness. What differentiates premium brands isn't the country of manufacture — it's the specification, quality control, ceramic wall thickness, hardware grade, and crucially, the after-sales support. We know our product inside out because we specified it that way.
We'd also caution anyone tempted by Alibaba: those listings routinely use images of well-known premium kamados to draw you in, but the moment you make contact the seller sends you their own catalogue — and unsurprisingly, the premium brand that caught your eye isn't in it. Add in minimum order quantities typically starting at 5–20 units and freight shipping costs that can exceed the price of the grill itself, and that "£350" quickly becomes a very expensive gamble with no recourse.
**On Redec Industrial:** Redec is an established, reputable builders merchant with 24 years of trading history — not a "dodgy" business by any stretch. A company doesn't survive and grow for nearly a quarter of a century by being anything other than trustworthy. Business diversification is entirely normal, and plenty of iconic brands are owned by parent companies operating across completely different sectors.
**On BBQ background:** BBQ background? Anyone who has ever had that feeling — firing up a BBQ, cooking something great, and sharing it with good people — that's all you ever need to know. If someone is telling you any different, maybe it's them you should be reviewing. But if you're referring to our products, we know them inside out.
**On warranties:** We don't criticise lifetime warranties because they're impossible to claim — we do it because the process with most brands can be painfully slow, buried in dealer networks, and full of conditions hidden in small print. We also don't believe you should have a lifetime warranty burnt into the price of your kamado for something most people will rarely ever need to use. We've done something no other kamado brand does: we give you the choice. Every kamado comes with a full 2-year warranty as standard, with an optional lifetime ceramic upgrade available at a transparent, one-off price. No dealer involved, no middleman, no approvals process — claims come straight to us and parts are shipped within 1–2 working days. That's not a marketing promise, that's how we operate. You can read every detail here: https://originalcaveman.com/kamado-warranty/
**On IP resemblance to other brands:** No premium kamado brand holds a patent on ceramic cooking. The kamado format is centuries old. If there were any genuine legal concern, you'd be reading about court proceedings — not a Trustpilot review.
We're proud of what we've built and stand fully behind our products. At both Redec Industrial and OriginalCaveman we pride ourselves on our customer service and always will — unlike the author of this review, our actual customers know exactly what they're getting, and they know exactly where to find us if they need us.
Finally — building a business is hard enough without people who have never spent a penny with you attempting to damage what you've worked for. Our customers know who we are. That's what matters.
Charcoal
Tbh, as a online charcoal company what can you say. But it's a really great product, good mix of large and medium chunks and not overly smoky to overpower the food. It also helps that the service is 5* too!
6 février 2026
Avis spontané
Excellent products with excellent…
Excellent products with excellent customer service. Order with confidence.
5 mars 2026
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Charcoal how it should be.
The most consistent and from my experience best charcoal I have used. What’s even better is, the company have regular discount incentives making it superb value for money. Highly recommended
4 mars 2026
Avis spontané
I've been ordering from OC for afew…
I've been ordering from OC for afew years now and always had a good experiance. Quality products and prices and brilliant customer service.
4 mars 2026
Avis spontané
Absolute Qaulity and efficiency, great team!
So I ordered the charcoal from these guys and from the start to when I recieved the order they was very efficient and the quality you get is incredible. Been really impressed with these guys and as a professional chef I can not recommend them enough for there quality charcoal and products. Also the team who run it are very quick to respond and always looking to help out. Great stuff guys!!
4 février 2026
Avis spontané
Superb customer service and products.
Great products especially the charcoal. Great customer service. All as expected with no surprises. Even has built a community on social media.
Fantastic.
30 janvier 2026
Avis spontané
Top quality charcoal
Top quality charcoal, with fast delivery. Provides a mild and not overpowering smoke flavor when used. Burns nice and clean too 👌
4 mars 2026
Avis spontané
Quality product
Quality product. Charcoal burns slowly and can get extremely hot if required.
Much better than other brands I’ve tried.
Customer service is great and the delivery is very fast.
Highly recommend.
4 mars 2026
Avis spontané
Charcoal
Great lumpwood charcoal, great prices and great delivery everytime.
4 novembre 2025
Avis spontané
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