Tried to cancel my order several times they ignored me. I’ve emailed them at least 6 times contacted them on their site. I had one email back asking for order number which I had already gave them. Tri... Voir plus
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Lisez les avis des autres
I regularly purchase the Good Boy Large Chomp Sticks for my GSDs. They're pure hide so constitute a healthy treat which they love. These are a good price and delivery is quick.
Unbeatable value gets Package Pets 5 stars. If I have a complaint it is that there is usually at least one thing I want to purchase out of stock but with such competition beating prices it isn’t surpr... Voir plus
L'entreprise a répondu
Let me know they hadn't got the colour I ordered but within days it was all sorted
À propos de l'entreprise
Écrit par l'entreprise
Package Pets have been trading for over 25 years and have a wealth of experience within the industry, priding ourselves on our knowledge and experience with all types of animals. We sell a wide range of leading high street brands such as Goodboy, Rosewood, Johnsons, Supreme, Beaphar, Trixie and much more!
Coordonnées de contact
Unit G21, The Avenues, NE11 0NJ, Gateshead, Royaume-Uni
- Freephone: 0800 028 3880
- sales@packagepets.com
- packagepets.com
4,1
Bien
235 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Good price and fast postage
26 août 2025
The toys stopped charging after one go
23 février 2026
It was so easy to order & it arrived on…
It was so easy to order & it arrived on time!
10 février 2026
Very quick delivery.
9 février 2026
Very poor value for money and even worse customer support
I purchased what was described as a large loose bag of Pedigree Biscrok gravy bones for £3.99. The item arrived as an unlabelled bag containing only 25 biscuits, with no weight information and no best-before date.
I contacted the seller to query the quantity, value for money, and lack of labelling. Instead of explaining or offering a resolution, the seller responded in a hostile and accusatory manner, claiming I was being abusive simply for raising concerns and stating that I would leave honest feedback.
No apology, clarification, or attempt to resolve the issue was provided. The communication was unprofessional throughout. I would not recommend this seller based on my experience.
12 janvier 2026
Avis spontané
Good quality products
Good quality products. Bought 2 replacement scratching posts for our cat - he loves them! They are well made and last a while.
1 décembre 2025
Trixie mice
Trixie mice
I ordered these from Package Pets on Ebay, I had contacted them as I only wanted the black mice, my kitten gets really depressed when he loses his mouse and asked if it was possible to have the black ones only, I got a reply within 24hrs saying yes it was possible, very speedy response and easy transaction, thank you I've now got a happy kitten again
7 octobre 2025
My dog loves the natural treats
My dog loves the natural treats, when we came in the door tonight the bag of treats had been posted through the letterbox and she smelt them then started skipping
13 octobre 2025
Still waiting for my 'express delivery'…
Still waiting for my 'express delivery' order!!!!
25 septembre 2025
Whole cage had cracks in and was awful…
Whole cage had cracks in and was awful to put together. So cheaply made and flimsy.
4 août 2025
First time I have placed a order with…
First time I have placed a order with Package Pets, ordering and delivery was good. I would certainly order with them again.
29 juillet 2025
Great to deal with and fantastic email…
Great to deal with and fantastic email support. Did have a problem and email them and the support was fantastic and a replacement was sent out. Very kind person.
27 juin 2025
Loved how quick the order came well…
Loved how quick the order came well delivered tried to order more worming syrup because it's great value for money but can't find it on the site please let me know if you have more in stock as would love to order more thanks
1 juillet 2025
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