Parking Mate UKAvis 

493
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I used WhatsApp to explain my situation, i received a prompt reply confirming Parking Mate could help. I figured it was worth a punt for a small fee compared to the egregious penalty fee demanded of... Voir plus

Noté 5 sur 5 étoiles

I did not realise what I was paying for, my parking notice came with the details attached and initially thought it was costing me £9.99 just to appeal. But i was flummoxed when I received the... Voir plus

Noté 1 sur 5 étoiles

AVOID! In my experience he is very happy to communicate to get you to pay your fee and then goes radio silent. The website is constantly down as well so you need to whatsapp him.....which he ignores... Voir plus

Noté 5 sur 5 étoiles

Successful Appeal against a PCN from Nottingham Street car park, Melton Mowbray. Extremely poorly worded signs almost designed to catch people out. Premier Park rejected my appeal, so had to go to the... Voir plus

À propos de l'entreprise

  1. Service de médiation

Écrit par l'entreprise

REVIEW GUIDELINES: We value your feedback and invite you to leave an honest and genuine review of our company. Please note that we cannot guarantee the outcome of any appeal, so we ask that your review focuses on the quality of our service rather than the result of an appeal. We take the integrity of our reviews seriously. Any user found to be leaving a fake review may face legal action under the Defamation Act 2013, especially if they falsely imply that our business is fraudulent or a scam. Our mission is to combat unfair practices by parking companies. We appreciate your support in this effort. However, we reserve the right to take appropriate action against those who intentionally seek to damage our reputation. Thank you for your cooperation and understanding.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

493 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(493)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Shocking service

Shocking service! I have paid for £4.99 for the letter, once letter received, I have tried to submit the appeal, it didn’t work, then I have requested a help through WhatsApp, they have asked me for the photos of PCN, all submitted, yet no response, once chased - rude response received. Happy to share WhatsApp messages!

6 novembre 2024
Avis spontané
Logo de Parking Mate UK

Réponse de Parking Mate UK

Our service is self service. If you didnt receive instructions, you can simply send the letter by post.

Noté 2 sur 5 étoiles

Rubbish

Rubbish. Not interested beyond providing a letter of appeal. Had high hopes due to positive reviews of this company. However, they are only interested in positive outcomes... anything less they ignore.

25 octobre 2024
Avis spontané
Logo de Parking Mate UK

Réponse de Parking Mate UK

Hi Sonia,

This is a new service and our appeal service is self service to keep the costs low and fast.

We provide 5 emails, 4 videos and a customised set of instructions for each appeal which is enough to provide guidance and support.

We will consider putting people on hand to help in future but this will be very expensive to run and very slow.

I appreciate your review but please be mindful that you might be discouraging people who want to use a service that saves so much hassle on parking ticket appeals.

Leo

Noté 5 sur 5 étoiles

Awesome result

Parkingmate team has guided me and supported through all that stressful exhausting and never ending journey but eventually my matter was discontinued and we won the case.
Very happy with result what else can I say when you get positive outcome.
Good luck everyone and wish you all to have the same good experience and result as me!

2 novembre 2024
Noté 5 sur 5 étoiles

It really works

I was a bit sceptical at the beginning but it really worked. They did everything for me and successfully defended claim and I didn't have to pay £473. I can honestly recommend them.

3 novembre 2024
Noté 5 sur 5 étoiles

Exceptional

This is an excellent service. Having been dealing with an aggressive and unreasonable litigation company Parking Mate managed to have the court case brought against me struck out.
The service from start to finish was fast, efficient and easy to understand.
Very highly recommended.

3 novembre 2024
Noté 5 sur 5 étoiles

Support through an intimidating process

These cases are a drawn out, stressful process, where intimidation is used in the form of bureaucratic bamboozlement. Put under enough stress with no support it's hard not to give in to remove that pressure even if you believe it's unjust. Very grateful to Parking Mate providing that shield of reassurance and knowledge of the process stages and the firms' tactics to allow a fair result even if it takes years.

3 novembre 2024
Noté 5 sur 5 étoiles

Highly Recommend

Leo worked tirelessly to help us deal with a PCN including getting a wrongly issued CCJ set aside. The result was the parking companies legal team dropping the case at the last minute. Highly recommend his service to help fight these ruthless, unscrupulous, bullies

16 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Keep away, once you pay they go quiet

after paying for their service and help i sent them 3 Emails regarding my appeal - did not have the courtesy to reply - basically once they received payment they went radio silent and did a runner.
I would not recommend their service :(

8 septembre 2024
Avis spontané
Logo de Parking Mate UK

Réponse de Parking Mate UK

Hi Karl, Let’s work together to beat the parking companies, not attack those who are trying to help.

I’d like to clarify that my service is designed as a self-service solution to help you challenge your parking charge notice (PCN).

Here’s what you can expect from our service:

We assess your PCN.
We provide a tailored appeal letter.
We give clear instructions on how to submit the appeal letter.
We supply a detailed PDF with step-by-step guidance for your specific appeal.
We send four follow-up emails to assist you throughout the process.
Our service is built to empower you with the tools and information needed to handle your appeal independently, as successfully done by many other customers. We do not offer ongoing individual support beyond the initial service, as this is not included in the package you purchased.

We take pride in helping drivers fight unfair parking tickets, and we kindly ask for your support in this mission.

Leo

Noté 1 sur 5 étoiles

Custom service is non-existent

Leo has started to ignore me. I purchased his services back in 2020 for a parking ticket, which either wasn't appealed or was unsuccessful. Four years later, I got a court letter and texted Leo on WhatsApp, where he said to purchase the court service on the website but completely ignored the fact that they had appealed this in the past. I've been trying to contact him for the past week and have received no response.

To add, I purchased his service less than a month ago for a separate new parking ticket, which was rejected, and he isn't responding to my matters either!

30 septembre 2024
Avis spontané
Logo de Parking Mate UK

Réponse de Parking Mate UK

Let me tell you, nobody knows parking tickets better than I do, and we’re doing tremendous work fighting these parking ticket bullies. Believe me, we’re helping so many people, and that’s why customer service can sometimes get a little backed up. It’s not because we’re ignoring you—it's because we're working day and night to make sure we tackle every case, and that takes time.

Now, it's important to be patient because we operate based on deadlines, making sure we handle cases on time. So, if you purchased our court service, rest assured, it will be addressed. And the same goes for your recent appeal. We’re doing our best to get through the requests, and we're grateful for your support. We’re all on the same team here, and we’re going to win this battle against unfair parking tickets, bigly!

Stay patient, we’ll get to you. Trust me, it’s going to be fantastic!

Leo your PCN champion

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant. Was sent a parking charge notice, filled in the questionnaire on the Parking Mate site, paid the £4.99, sent the appeal letter to the private parking company, and within two weeks, the charge was cancelled. Highly recommend!

4 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Definitely worth the money

Got ‘caught’ at the infamous McDonald’s Stansted scam hotspot. I know I could have appealed this myself for free but could not afford the time to trawl through the information on forums such as Martin’s MSE and get my head bitten off if I asked the wrong question. For me the small initial outlay to get a professionally written letter was more than worth it for saving time and sanity. The scammers dropped the case once it went to POPLA.
Would not hesitate to recommend Parkingmateuk

15 juillet 2024
Noté 5 sur 5 étoiles

BEST £5 EVER SPENT

Best £5 ever spent. Just received an email from the Parking company to say my PCN is cancelled.

18 septembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus