Pay Per Week Avis 

Honestly the gentleman I saw first was really good. Polite and just overall excellent customer service.
However after that one phone call I apparently missed and they never bothered to contact me again until I called for a fitting.
Second thing; they gave me a discount as they couldn’t do the fitting, brilliant but then when the carpet ect arrived there wasn’t enough grippers and no underlay.
Third thing; the carpet was damaged, damaged so much I had to pay a ridiculous about for someone to fit/repair it as it was right before Christmas( two young children and no carpet on the stairs is dangerous!) they knew all this.
Forth: whoever it was I spoke to on email was rude and I haven’t so much had an apology for the inconvenience or anything!
Still haven’t heard back. Extremely disappointed as these were recommended to me by a friend! Shame!

Brilliant.. just one thing I think is for customers to be able to access their account to know we're thay am with payments 🙂

Start to finish quick easy and very good quality flooring well happy with mine going to use them agine for kitchen

Good company

So i had paid for my stairs carpet it took me a while to ring for a fitting appointment but when i did id paid it in full they told me my carpet had already been delivered and fitted ive rang many times asking for information they carnt give me the name of the person who they said fitted it they say he dont work there anymore they accussed me of taking my carpet up and scaming them for a new one they are rude they wont give me my carpet or a refund wich i didnt want just wanted my carpet i have been robbed for a lot of money wich me being a single mum carnt afford the kids are upset cus there is no carpet and its nearly xmas so carnt afford to go buy one im so very angry and upset ive never received any carpet and seems they wont help me either on top of that they are very rude on the fone

I received Good customer service from staff and delivery people we have ordered twice for beds which is ideal where can pay in installments would recommend to others

Love my flooring

Very good to deal with.
Excellent quality goods

The company are very helpful the gentleman who fii

The representative, Rupert it’s very pleasant and explained everything very well. I was pleased with the price and payment arrangements. The two young men who came and fitted the carpets were very nice and did an excellent job and tidied up well.

It's a lovely corner sofa, but I had a bit of a ripping in the back of it on a little bit

Had my laminate delivered and didn’t look like enough so rang and was told there was then when fitter came he measured and there wasn’t enough contacted agent who said to continue having it laid and then contact office to get the rest ordered when rang them they said I cudnt have any more as pulled me over my credit limit so I had an in complete floor luckily I managed to source else where and borrow money to purchase it but this was not my fault that enough wasn’t ordered so feel an allowance should have been made

Absolutely shocking quality of a sofa thats suppose to be £1400. Nothing but issues and false promises. AVOID this company

I had to change my sofa and they was amazing

From the lovely Sue who made sure everything was fine down to the lads who delivered & built my bed. I don’t have any complaints at all. Very simple & straight forward, ordered, paid, was given a delivery date then they called to say there was a cancellation would I like my bed before date agreed, of course I said yes, delivery came on time & honestly couldn’t fault anything. I will be using them again.

Had a new bed delivered with care and the men put my bed together in no time at all excellent bed too

I've been a customer with PayPer Week for over 2 years. Had no problems with my flooring other than them ordering way too much so you have to pay more but I made use of the excess so I really wasnt bothered and they dont seal the flooring for you thats down to you. Once I had paid it off I decided to get a new bed. I've had the bed about 11 months and it broke under my 2 year old disabled son!! I sent in all the pictures they asked for, even sent in more when they asked for them to be told its being rejected because it looks like I've damaged it, like "someone standing on it or misused it". I have absolutely not stood on it and I don't even sleep the side it broke. They also said on the phone it would most likely be rejected as it was too close to 12 month warranty date! 12 month warranty means 12 months you'll be warranted for it to not break not almost 12 months. Absolutely gutted, right before Christmas when I can not afford to replace because they're expecting me to keep paying for something I can not use. It's pretty clear now I've looked closer at the wood slats that it's very cheap wood and poorly placed screws. Please anyone looking to go through this company do your research and question everything immediately. If anything goes wrong I haven't found a single review anywhere where someone has said their issues have been resolved and they will absolutely find a way not to refund or replace! Just glad I was putting off ordering a sofa through them until after Christmas because reading through this it seems their sofas are worse than the beds!

First time using pay per week and was a quick and easy process, the sales agent Louise who placed our order and sorted everything out was very helpful and polite

Excellent service which ive received and the time the guys done fitting my bedroom carpet today im so very pleased and had alot off respect from them and the time and effort they out into i would recommend them to anyone thanks so much gary

Our agent, Louise, was lovely. She really helped us to make a decision and was so professional. Couldn’t recommend the company enough!