Pay Weekly Flooring Avis 

2 290
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Awful service all they care about is money ! Got given totally wrong floorin ! Which was laid and chipped ! They refused to accept accountability for there wrong doing basically told me I was a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had my laminate floor done today id highly recommend them, when I've phoned office they have been so helpful. Connor and his helper were the lovely chaps very polite when laying the flooring.

Noté 5 sur 5 étoiles

Great service it is fantastic if you can't afford a carpet outright. Payments are great and easy. Fitting was sorted. I would recommend them

Noté 5 sur 5 étoiles

Cameron and Bailey laid my LVT flooring today and they were both friendly,punctual, very professional,did a fabulous job and tidied up afterwards. So pleased with the flooring,it looks gorgeous. Than... Voir plus

À propos de l'entreprise

  1. Magasin de moquette
  2. aussi dans
  3. Décorateur d'intérieur
  4. Fournisseur de bois et de laminés
  5. Magasin de rénovation
  6. Magasin de revêtements de sol

Écrit par l'entreprise

Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. **Fitting & Installation** Pay Weekly Flooring supplies flooring products; customers are completely free to arrange and use their own fitter. For customers who require assistance, we can help identify or recommend experienced, independent fitters operating within their local area. This is provided as an additional convenience to our customers. All fitters operate as independent, self-employed tradespeople and are not employees of Pay Weekly Flooring. Fitting services are separate from the supply of flooring and are arranged directly between the customer and the independent installer. Any fitting charges are paid directly to the fitter. While we are always happy to assist with coordination and communication where possible, Pay Weekly Flooring does not carry out the installation itself and cannot control an independent fitter’s availability, attendance, scheduling or workmanship. Responsibility for the fitting service and installation remains with the independent tradesperson providing that service. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to accurately reflect the service provided and the party responsible for providing it. Any concerns relating directly to products or services supplied by Pay Weekly Flooring are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(2 290)

551 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Was meant to get my carpet fitted…

Was meant to get my carpet fitted today,took a day off work & sat waiting all day,rang the office about 2.30pm to be told the fitter was just having something done to his van & it would probably be around 5pm to 6pm when he arrived,at 5.30 I WhatsApped & was told "it's only just 5pm" so I asked what time does the office close in case they don't turn up & was told 5pm,so now I'm sat here with no carpet,no way of contacting anyone as no one is replying on WhatsApp & a days wage down,not to mention the deposit & the weekly payments I've been paying.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

From ordering the click flooring to…

From ordering the click flooring to having it fitted today , my experience was first class. Polite, helpful, good time keeping And well presented was really good. I would have no hesitation t recommend to friends and family.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Really great service

Really great service. Affordable paymentsto suit you. Option to pay more or pay off faster. Easy to do at each step. Nice polite and fast fitters.

9 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

I initially wrote a positive review…

I initially wrote a positive review however since then my flooring has come apart in a lot of places I don’t believe it was laid on the correct foundation in the first place so I had someone else look at it and that’s exactly what’s happened and because the flooring company never did proper checks until now I’m at fault a customer that has no idea about flooring I was sold somthing wrong on top of that they put a hold on my account for financial reasons all of a sudden I get an abusive message threatening me for the out standing balance I had genuinely forgot about until today I’m livid shoddy and disappointed and baffled at the recent message if I was send a invoice and a reminder of the payment it would of been paid in full but this is disgraceful and I’m taking it further

8 septembre 2026
Avis spontané
Logo de Pay Weekly Flooring

Réponse de Pay Weekly Flooring

Thank you for your review. We are disappointed to read this, particularly as your original experience with Pay Weekly Flooring resulted in a positive review.

However, we need to clarify an important distinction regarding the concerns you have raised.

As clearly explained within our company information, Pay Weekly Flooring supplies the flooring products. Customers are free to use their own fitter or, where assistance is required, we can help identify an independent, self-employed fitter operating in their area.

These fitters are not employees of Pay Weekly Flooring. Fitting is a separate service arranged between the customer and the independent tradesperson, with fitting charges paid directly to them.

Your concerns regarding the preparation of the subfloor and the way the flooring was installed therefore relate primarily to the installation. It would not be reasonable to conclude that the flooring product itself was unsuitable or defective based solely on the opinion of another tradesperson without allowing the relevant parties an opportunity to inspect it and establish the actual cause.

If an inspection establishes a genuine fault with the flooring product supplied by Pay Weekly Flooring, we will of course deal with this appropriately and in accordance with your statutory consumer rights.

Regarding the outstanding balance, this remains payable in accordance with the agreed payment arrangement. We are sorry that you were unhappy with the wording of a message you received, and we are happy to review that communication separately.

We welcome genuine feedback, but reviews should accurately distinguish between products and services supplied by Pay Weekly Flooring and work carried out by an independent third party.

We remain willing to assist in establishing exactly what has happened and resolving any issue that falls within Pay Weekly Flooring’s responsibility.

Noté 5 sur 5 étoiles

Great communication regarding the…

Great communication regarding the fitting. Carpet is amazing quality and fit in great time. Highly recommend this is the 3rd room i have used these guys and will go back again for the bedrooms.

2 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

My new flooring is amazing,,the two…

My new flooring is amazing,,the two lovely people that came was fantastic,, they emptied my living room out,, pulled the old flooring up,,laid the new flooring,, put everything back in my living room took all the rubbish away for me,,had a lovely conversation with both of the fitters,,great people and a very great job,,well done guys,,it's perfect and I will use you again.

30 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant

They two boys who came to fit the flooring were polite, quick and friendly. Great service

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a beautiful carpet fitted today.

Had a beautiful carpet fitted today.. absolutely recommend this company.. the man that came to measure up was so lovely.. picked a beautiful carpet.. the carpet fitter was lovely too.. they came to my home in Kettering Northamptonshire so that was great for me.. fantastic from start to finish xx IV still got 2 rooms to have done so I will definitely use these from now on.. thankyou everyone 💞💞

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Very happy customer! Looks amazing the quality is amazing 🤩 the guys were very good 😊 will definitely recommend to friends and family!

26 août 2026
Avis spontané

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