Awful service all they care about is money ! Got given totally wrong floorin ! Which was laid and chipped ! They refused to accept accountability for there wrong doing basically told me I was a... Voir plus
L'entreprise a répondu
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Awful service all they care about is money ! Got given totally wrong floorin ! Which was laid and chipped ! They refused to accept accountability for there wrong doing basically told me I was a... Voir plus
L'entreprise a répondu
Had my laminate floor done today id highly recommend them, when I've phoned office they have been so helpful. Connor and his helper were the lovely chaps very polite when laying the flooring.
Great service it is fantastic if you can't afford a carpet outright. Payments are great and easy. Fitting was sorted. I would recommend them
Cameron and Bailey laid my LVT flooring today and they were both friendly,punctual, very professional,did a fabulous job and tidied up afterwards. So pleased with the flooring,it looks gorgeous. Than... Voir plus
Pay Weekly Flooring is a UK-based flooring and home improvement specialist, supplying carpets, vinyl flooring, laminate flooring, luxury vinyl tile (LVT), furniture, beds, sofas and blinds with flexible payment options available. We provide a simple and transparent way for customers across England and Wales to improve their homes without large upfront costs. Our payment plans are designed to be straightforward, offering no interest and no hidden fees, with flexible weekly, fortnightly or monthly options available. Our service includes home visits where measurements are taken and flooring options are discussed, helping customers choose the right product for their space. All flooring is cut and prepared specifically to each customer’s measurements, making every order bespoke and tailored to the property. Due to the custom nature of our products, once an order is confirmed, materials are prepared to specification. As outlined in our Terms & Conditions, bespoke goods are non-refundable unless proven faulty or not as described under the Consumer Rights Act 2015. **Fitting & Installation** Pay Weekly Flooring supplies flooring products; customers are completely free to arrange and use their own fitter. For customers who require assistance, we can help identify or recommend experienced, independent fitters operating within their local area. This is provided as an additional convenience to our customers. All fitters operate as independent, self-employed tradespeople and are not employees of Pay Weekly Flooring. Fitting services are separate from the supply of flooring and are arranged directly between the customer and the independent installer. Any fitting charges are paid directly to the fitter. While we are always happy to assist with coordination and communication where possible, Pay Weekly Flooring does not carry out the installation itself and cannot control an independent fitter’s availability, attendance, scheduling or workmanship. Responsibility for the fitting service and installation remains with the independent tradesperson providing that service. Our team is committed to providing a reliable and efficient service, from initial enquiry and quotation through to delivery and aftercare support. We aim to ensure clear communication throughout the process so customers know exactly what to expect. We welcome honest and constructive feedback and encourage reviews to accurately reflect the service provided and the party responsible for providing it. Any concerns relating directly to products or services supplied by Pay Weekly Flooring are taken seriously and reviewed in line with our policies and UK consumer law. This is our only official Trustpilot page.
13 stephenson road , CO15 4NS, Essex , Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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October 2025
I’ve done corridor and living room
June 2026
I’ve done the landing of house
And August 2026
Finished off the stairs
Lovely people
From customer service to contractors
Harry was great! Fantastic customer service and such a lovely guy from start to finish. His work was really well done and he was more than happy to answer any queries I had. This is my second time having flooring fitted by him and I’ve been really happy both times! 5⭐️ Highly recommend!!!
Carpet
I was helped by Andrew from local area and he was fantastic from start to finish. Helped me choose the carpet colour I wanted and all the setup was easy to do. Thank you so much
Really good lads came very professional and respectful
The workmen were very polite and worked efficiently, my blinds look amazing the only reason I gave four stars is because they didn’t clean up after themselves or take the rubbish
I would highly recommend these guys done a great job and I am so happy with the results
Hi I am very happy by do this way do u do wardrobe can u tell me please thanks Jacqueline
From the moment Terri walked in, she made the whole experience feel incredibly warm, friendly, and personable, so much so that we joked we wanted to adopt her! She has such a genuine, lovely nature which immediately put us at ease.
Terri explained the entire pay weekly flooring process so clearly and thoroughly that every question we had was answered before we even had to ask. She was patient, knowledgeable, and made what could have been a complicated process feel completely straightforward and stress-free.
We are absolutely delighted with the service we received. It’s one thing to deal with a great company, but it’s the people who truly make the difference, and Terri has completely solidified our opinion of Pay Weekly Flooring. She is an incredible asset to the company and a fantastic representation of the excellent customer service they provide.
We couldn’t be happier with our experience and would highly recommend both Pay Weekly Flooring and, especially, Terri. We are so excited for the installation of our new flooring and it’s all thanks to Terri!
Thank you for making the whole experience such a pleasure!
Quick friendly service and do all they can to accommodate 100% recomend
Very easy to get flooring sorted, eveyone who’s been round has been very friendly, quick and efficient too!
really good quality flooring and with affordable payment plan highly recommend
Polite and managed to do the whole top floor quicker than i expected
Very good....very poikte and very friendly
And worth every penny
So happy with my carpet will definitely them calling them back very soon x
I was happy with how the payment plan is I’m happy with the fitting as it was for a time that suited me
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