Quick turnaround of the issue, reported and readily acknowledged and new replacement sent, in a weeks length the complaint was solved.

We have just implemented Peoplsafes Lone Working Device within our business. We are still currently in our teething stages, but the help and support we have received from Tessa Western during the onboarding has been incredible. She is very helpful, quick to action and sort any issue we have had. Very proactive, ensuring everything is going smoothly, a real joy to work with.

After a purchase from People Safe and difficulties with the delivery address (not their fault), it was really great to have someone supportive and friendly helping me locate the package. Thank you Aaron! He made sure I had all the support needed to find it. It made a huge difference.

Simon was really helpful and gave me some good advice!

I contacted the Peoplesafe Customer Support team and spoke to Aaron about scheduled reports. He was really helpful and gave me some good advice and followed up with an email containing links so that I was able to look into my query further.

Simon was very knowledgeable and helpful. People safe seem to be very efficient and on the ball, which is fantastic to see!

Really helpful call with a gentleman named Simon who gave me additional helpful advice and support when I accidently set the device off (again!). Great especially as I'm quite new to using this device and just getting to know how to use it. It also helped ease my anxiety of using it or even accidently using it again in the future, great team, thank you.

If it's on my person it goes off constantly, if I drop it however........... Nothing.

Already on my 3rd device in 18 months.

not good for manual workers.

Very helpful and gave me a very handy tip to help me out. Great service

We have had this app for 18 months and it has never worked. It was cancelled 7 months ago, yet the company continues to bill us.

In that time I have made repeated attempts to resolve the issue. Every query is passed endlessly between Customer Services and Credit Control, with no ownership, no accountability, and no outcome. Seven months of unanswered queries and empty promises is simply unacceptable.

It should not take this long to stop charging a customer for a product that has never worked. The process has been exhausting, time-wasting, and deeply frustrating. Based on my experience, this company shows no interest in resolving problems or supporting its customers once they have your money.

Sam has been great. I have recently taken over the contracts for our enterprise. Sam made the transition seamless and supported me to streamline our business proposition. I have add the opportunity to review products and had awareness training on the reporting platform. Great partnership.

Simon is a real gentleman, my safety device started beeping, and Simon introduced himself asked if I was okay and if I needed support, when I explained it was an accidental call out for help, he talked me through how I can cancel the call if need be. He was very polite and helpful. Exactly who we need in case of emergency!

We sent a request through email to PeopleSafe and we did receive an almost immediate reply from them, that provided full and clear support to resolve our issue promptly. Well done Kelly!

Andre went above and beyond with my expectations for training. I feel more confident is driving up usage and scheduling reports and using the portal to get the most benefit I can for our company.

A nice quick and easy response to my enquiry, issue resolved and followed up in a time frame.

Great service rolling out to our company. They sort everything, training, webinars, documentation, they made it very easy and the app has been very well received by staff.

I have been working with Olly for the last couple of months and found him to be professional and responsive to all of my queries. His demeanor and personality means he's also a pleasure to work with. Thanks olly!

Had quick response and a new device was sent out within 3 days, really happy with the speed of the response and process.

Excellent customer service at every step of the process. Tessa & Kadeer have been really helpful & knowledgeable on any issues/queries we have had. Really happy with how things are going so far. Products are great too.