Pet Database Avis 633

Indy was very helpful with the request to change Puddy’s microchip. It was registered in South Africa originally but only took a day to check it out and change registration. Thank you for a very good, quick service from a grateful owner.

Aman Purewal was very helpful in advising my of my queries and he also noticed that my pet's name was on the account and not mine, so he also rectified this for me. Super work Aman! Thank you.

I had a very positive experience with Pet Database.

I adopted my cat from a friend who unfortunately didn’t know various details she had initially logged for the cat (she had been rescued after been dumped).

Pet Database made this a very easy process and simply contacted my friend to confirm some details and confirm she had been homed with myself. Following this I simply needed to make a small payment for the transfer to go ahead.

I found them to be very pleasant and easy to work with.

Website/account is easy to navigate and several perks/offers to use.

I accidentally made a duplicate account for my pet and sent a request for transferal of ownership in doing so. Indy reached out to follow this up and was very polite and friendly I mentioned this. Everything is resolved and I am very happy with the customer service.

Recently found out I was scammed when I set up the transfer of my (inherrited) pets microchip details.
Indy explained what had happened &helped me sort it out so my pet is now registered correctly.

Indy was very helpful after I received the email advising me of a problem with Teddy's registration.
Also when I rang, a kind gentleman helped me to re do the registration.
All in all I am very satisfied.
Thank you.
God Bless. Jane.

Super easy to register your pet.
They send you emails to make sure it is you the one registering your animal.
Indy was super helpful ❤️

Indy was very helpful and professional

Before I joined Pet Database, I had some questions to ask, and Indy was extremely friendly and helpful in answering all my queries fully. Easy to use website and I'm now up & running with my pets microchip details - such peace of mind!

Pet Database is a Government recognised microchip site! I got scammed by another site and have only just found out - Pet Database were very helpful in getting everything transferred over. A big thank you to Indy who helped me through this.

Great service, very quick response and a big thank you to Indy who dealt with my issues

Indy did a great job for us ensuring a seamless switch and getting our second doggie on the database. Thank you Indy for your speedy response and great communication! M and M 🐶

Indy was extremely helpful and swift with responses
Thank you

These guys register already registered microchips from other databases where animals are stolen or lost. So if someone steals your dog they will let someone register the microchip on their name… they are also not 24 hours as required so if you lose your pet, good luck getting hold of them as they have a terrible automated answer machine and tell you to email? What good is that if I’ve lost my dog or a vet calls in that has found my dog? Customer service is abysmal

Indy made my request so smooth and efficient and done it with care such a credit to the team to send emails back and forth taking care of my change of ownership of my cat to its new owner it is very important to update your details with pet database

Emailed with a pet transfer request and Indy gave me a prompt, exact response to enable me to complete the transfer easily. A dogs details are so important to keep up to date, especially when rehoming.

Amazing genuine company. They contacted me to say my dog’s microchip had been registered by a fake website. Indy was very quick to explain and sort the issue and explained how to get a refund from the fake company. My dog’s details are now correctly saved and only accessible by the correct people. Thank you

Very easy and they are doing extra paper work for me.

I had some technical issues with the website when I registered my new pet. I emailed for the problem and they got back to me in a quick instant. With further issues they also sorted it out soon.