Pet Database Avis 633

My experience in changing my dogs details over from a rescue was very quick and easy process. Thank you Indy for helping me through the process and quickly changing all details. It took less than 24hrs

Many thanks to Aman & Indy for making change of microchip easy

Having been scammed by another database company, pet database made the process of updating my dogs details and getting compliant really quick and easy. Really pleased with the quick, efficient and courteous service!

Fabulous service from Aman and the team. They assisted me with my issue with their prompt and efficient responses.

Indy made things simple and helpful changimg my pets details

Indy was great helping us with a very smooth transition to re-register. It was a worry knowing we had initially registered with a scam company but Indy helped us every step of the way. He was very quick to respond.

Recently used this service to transfer Chip details of a puppy I bought. Great help from Indy who guided me through what to do and it was transferred within 24hrs.

Tried to change my adopted dogs microchip over to me on line twice with Pets database but had problems. I phoned them and a very nice person helped me and did everything to facilitate the transfer. Now Indy has carried it through making sure everything was completed correctly. Thank you Pets database for your help and good customer service 👍

Indy's help, patience and advice in registering and updating my pets microchip details was invaluable. I can't be more thankful in knowing my pets details are now in secure safe hands should she ever go missing.
Thank you again Indy you are an asset to Pet Database

Easy to upload information at a stressful time when my beautiful cat was missing... it was comforting to know that he was registered on a database with a wide reach.
Happily, he has returned home and Indy sent a lovely email. Thank you!

These guys, particularly Indy, were very helpful making sure my cats registration was completed properly.

Indy was fantastic with helping me transfer keepership and updating my pets details! They were very polite and helpful and even helped remove a duplicate registration as the original chip was in a different name to the one given to us when we rehomed her.

Indy was really helpful with the information she supplied me with. Easy to transfer ownership of my pup’s microchip. I would recommend. The only thing wrong is that the website says it is free, but was charged a small fee, which I didn’t object to to keep my pup safe 😁

I was contacted by Indy, at Pet Database, who dealt with my transfer of keepership swiftly, efficiently, and cheerily.

Indy was fantastic with helping me transfer keepership and updating my pets details! They were very polite and helpful and made the process as speedy as possible. 10/10 service and experience. Thank you!

Thank you so much for all the help and support making sure my dog was registered with a legitimate government website.
I hadn’t realised I had used a fake website before. Indy was especially helpful. Thank you

They reached out (a friendly helper named Indy) to let me know that I needed to change my database, and provided information that was helpful.
Thanks to their help in responding to emails quite quickly, I managed to switch over without much issue

AVOID. Scammers - they pretend to be free and don't reveal their £15 fee until after you've entered your microchip number etc, then it's locked into them and you can't register on other, cheaper sites.
(mypethq.io only charges £3.99 for the same service)

It’s so important to update your pets details so they never get lost or are always reunited! And thank you to lovely Indy I was able to do this with ease I’m currently blind and find things like this difficult but it was done without a problem so thank you!

It’s a trap! DO NOT fill in the microchip registration number.

I found this microchip registration company on the government website. They said it’s free but after luring you in filling the details and specifically the microchip registration number, they asked you to pay for it!

They then locked up your microchip number so you CANNOT register with another organisation. And say that your registration is not complete unless you pay.

I tried to cancel the account, but their FAQ or Help Centre links on the website do not work. Live chat with no response, email with no response. Total scam, will report to trading standards.

UPDATED review:
They answered my request after I left a comment here and they ASKED ME to REMOVE my review.

I can’t be sure if they responded because I’ve left a comment here or else. But glad it works.

Personally I still think this company is operating in an unfair manner and lack of transparency. Charging for the service is fine but not saying it upfront is not! Again, none of their FAQ, Help Center, Live Chat, or even Phone Number works! If you do not wish to pay and they ignore your email to cancel the account, there’s nothing you can do. So do it at your own risk.