Pet Database Avis 632

Very helpful customer service.

Easy to use service and very handy smart tags to link to your dogs microchip to be scanned in case the dog(cat) goes missing

Holly was very helpful and quick ti help me with transfer my dogs details
Would definitely recommend

Brilliant and so quick with responses

Cannot recommend highly enough

The team was very helpful specially Holly Thompson in transferring the ownership of my cat.I really appreciate her professionalism and support.

After two smart pet tags arrived, I realised that I had made a mistake in ordering a second one. I contacted Pet Database back to explain my error and to request a refund. Aman Purewal who had been communicating with me about my package deal, was gracious and swift in responding to my query, arranged for an immediate refund and in response to my offer of returning the extra tag, said that I could keep it. I am so impressed with the level of customer care with this company, that I am reassured that the service and care will continue throughout my dog's life, should anything untoward happen. Thank you Pet Database! I will recommend to my fellow pet guardians.

We needed help to transfer my pets details over to a new owner we had help from a lovely person called Holly Thompson she made the process so quick and easy and heard back within a day that it was sorted.

Holly was polite and caring about the dogs being on the database correctly

very helpful and smooth process to register our rescue.

Very quick and easy todo and Holly Thompson get us informed through out the process

We have always logged our furry family members with Pet Database for safety, unfortunately due to internal dominance conflict we were forced to re-home our youngest family member with a suitable new owner who obviously wanted the same safety as we were contacted by Holly at Pet database to confirm that this rehoming was legitimate therefore ensuring continued safety

Thanks to update my pet information
Thanks to Holly Thompson

Happy with the service thank you

Great support from Holly helping me navigate the process; quick, clear, and helpful throughout. Thank you.

Holly Thompson was very helpful and professional. She assisted me in resolving the chip update issue quickly and clearly. The whole process was smooth, and I really appreciate her support. Great service!

Great servive
Team dealt with my transfer very well

Had a great experience with Holly Thompson at the Dogs Database. I adopted my River and needed change of ownership. Straight forward and everyone should be doing this . And what they offer is great 👍. Thanks Holly and I now now my dog is safe.

Holly made the change of ownership of my little dog straightforward
Thankyou Holly
M.Webb

Holly Thompson has been very helpful

Holly Thompson was very friendly and professional when dealing with swapping my pets microchip over to the new owners

I was having trouble getting our new family members chip updated, sadly she had 5 homes in under two years and no one ever updated her chip, I knew who I bought her from but those were not the registered details, It took a little time, 3 weeks but eventually it's done and I have peace of mind.
The company responded promptly to my emails and did the leg work, I'm very happy