Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Voir plus
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Lisez les avis des autres
I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Voir plus
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Voir plus
A week after moving house and I'm still wading through boxes and updating personal details! What a joy it was to speak to lovely Holly at Pet Database this morning who really put my mind at rest by e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Coordonnées de contact
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Royaume-Uni
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Essentially an unnecessary money making…
Essentially an unnecessary money making scheme as once a pet’s microchip is listed on here you basically cannot get it removed thus blocking freedom of choice to register your pet on a free to use service. This apart all the so called paid benefits are available to use via other methods for no cost so hence why only fools should use this website. Yes I did try via email to get information removed but after two unsuccessful attempts the microchip was still listed so like any sane person I gave up so your claims of helpful and effective IT support are false.

Réponse de Pet Database
Really helpful and quick with…
Really helpful and quick with transferring ownership! Orion was really great!
Very easy to use
Very easy to use, pet transfer went through very quickly and communication was received fast, thanks to Orion devries at pet database.
Excellent customer service
Excellent customer service, so quick and easy to speak to a human. Emailed back and forth on the same day and query was resolved by Holly T. Thanks so much.
Have recently rehomed a cat and needed…
Have recently rehomed a cat and needed to register its microchip in my name. Somehow managed to get in a complete muddle, and it fell to Petdatabase to sort me out. Have now registered with them, they were so helpful and patient especially Holly Thompson who had the unenviable job of seeing me through it. Thankyou Holly and Thankyou Petdatabase for good service.
Very good service quick response from…
Very good service quick response from Holly who dealt with my enquiry quickly and efficiently.
Orion & Indy were incredibly helpful &…
Orion & Indy were incredibly helpful & efficient. Thank you so much!
Holly has been really helpful in…
Holly has been really helpful in helping me transfer the details of my dogs Romanian microchip.
Really lovely experience
Really lovely experience! Nice and quick responses. Indy was really helpful and helped me out with what I was after.
I've already paid once!
I've already paid once, yet I'm expected to pay again just to change my address. I wasn't informed of this from the vet's at the time of him being microchipped, nor was I offered a alternative.

Réponse de Pet Database
Great help today from Holly
Great help today from Holly, who changed my pet’s name in the database as when I registered I wasn’t exactly sure what I would be calling her but I importantly knew needed to register straight away in case anything happened to her while I was thinking of her name change.
Registration of tag
Had a issue with registration as purchased through carers card and glitch when signing up but emailed pet database and Aman came straight back and sorted for me. Great service. 👍
Thanks Holly for your support in…
Thanks Holly for your support in getting my 2 cats set up on the database. I paid one fixed one-off fee for both pets, very pleased.
Great customer service
After a little confusion today I spoke with Aman who was very helpful and sorted it all out for us with a fast response to e mails
Our pet is now registered and we are very happy we have peace of mind! A great company highly recommended.
Never had a fault with them in any way…
Never had a fault with them in any way shape or form. :)
Today Aman Purewal cleared up my…
Today Aman Purewal cleared up my confusion on a email problem. As always very prompt and helpful and very efficient at his job.
Contactable!
Contactable! Thank goodness there wasn't a 'no reply' email as I had a query. It was dealt with clearly and patiently, thank you Holly and Amam, much appreciated.
Excellent database
I emailed the company to update the details and Holly responded immediately. She was polite and extremely efficient. As a charity, it is very important that the microchip company works with us to ensure total trust and this is the case.
Super helpful
Super helpful , Indy helped with our puppies chip transfer efficiently and quickly. Thank you
Lovely service thank you thank you indy…
Lovely service thank you thank you indy for helping me
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