Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Voir plus
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Lisez les avis des autres
I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Voir plus
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Voir plus
A week after moving house and I'm still wading through boxes and updating personal details! What a joy it was to speak to lovely Holly at Pet Database this morning who really put my mind at rest by e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Coordonnées de contact
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Royaume-Uni
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amendment required
Needed an amendment doing to my personal details. Lovely Indy contacted me so swiftly and informed me it had been corrected. Thank you so much...great service.
Having problems as the wrong pet name…
Having problems as the wrong pet name has been registered with my chip number. I’ve tried to make contact 3 times now to get this resolved and not had a reply in over a week.
Trying to get hold of Indy to resolve this.
Lovely communication and very thorough x
new puppy that had the pet database chip
We purchased a new puppy that had the pet database chip already inserted. The website is very good to negotiate and I had to send a message to the company requesting that they transfer the puppy into my name. Indy was very good at getting back to me and the matter has now been completed within three days - very simply; I would recommend this pet chip company who are very professional, and no additional fees for the lifetime of your pet.
I would not hesitate to recommend other people use this company.
Excellent
Had to rehome one of our dogs. Indy at Pet Database was extremely helpful. Speedy service and thorough i would recommend to anyone to use this service no automated chat bot. I now feel happy knowing our dogs details are with his new owner.
Great speedy service from Petdatabase…
Great speedy service from Petdatabase to change our boy’s chip over to us as new owners. Indy was fab and fast on the email, letting me know quickly when it was all done.
Indy was very helpful with explaining…
Indy was very helpful with explaining what I have to do to change the microchip over to my name for my cat.
Fast, informative and reliable service
Fast, informative and reliable service. Shout out to Indy who took care of the transfer of our new addition really quickly making the process easy and understandable. Polite and courteous, appreciated the whole experience.
This is amazing my dog now has myself…
This is amazing my dog now has myself as his owner and an alert if he goes missing would definitely recommend anyone that loves their dogs to do same
Aman purewal has great communication…
Aman purewal has great communication very easy to deal with - genuinely very good service probably best I’ve had tbh.
Yeah nice guy.
Very prompt response from Indy and very…
Very prompt response from Indy and very friendly and helpful
Register your pet now
Indy was very helpful and efficient at getting my pet registered to me Indy is a credit to your company
Terrible customer service
Terrible customer service.
I have been trying to contact them to arrange the transfer of my pet's details to another database after I found out they now charge.
They won't answer the phone or respond to any messages or emails.
Shocking management of a company.
Rehomed and details updated.
I needed to update my pets details because i unfortunately had to rehome her. Luckily Indy from pet database was excellent in helping ensure this was dealt with efficiently and effectively.
Great experience
Great experience, I just filled in the details of my pets and chip no . Pet database did the rest . Now I am confident that both pets are registered at the same place . Just a one off fee to change everything and a couple of days it’s done
They are very responsive
They are very responsive. Indy was really helpful with a payment process and was very quick to rectify it
Up to now am really happy with how everything is working 🤗 kind regards Jacqueline seddon
Great Service
Indy from Pet database was particularly quick and helpful in getting our dog's chip transferred to us from their previous owner. It was a much quicker and simpler process than they even predicted so it was great.
Excellent service thanks very…
Excellent service thanks very knowledgeable and helpful done quickly.
Scam website
Scam website. Everywhere it says it's free, but they want £15.
Also, no option to delete the account.

Réponse de Pet Database
Pat database are brilliant they help me…
Pat database are brilliant they help me change my puppy microchip details over to me free the old owner that's a lot of stress of me now I that my puppy now registered under my name and address 😀
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