UK PETtrac Database Avis 

226
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used Pettrac for years and if I have ever needed help, it's right there, quickly, kindly and understanding. As a licensed breeder it's important to me to have the dual registration...it feels saf... Voir plus

Noté 5 sur 5 étoiles

What a fabulous experience! I had an email from a company claiming I needed to pay a fee for my dogs microchip , the email contained an old address . This concerned me because I was convinced I’d upda... Voir plus

Noté 5 sur 5 étoiles

The lady Gemma was really helpful, professional and very pleasant easy to hear everything she explained to me and I managed to get everything that I needed to update done. Would recommend to anyone 10... Voir plus

Noté 1 sur 5 étoiles

They charge fees to update the owner’s address!!! How many pets could not be reunited with their family just because of the cost to change the address of their owners? They are making profits out of l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

The Official UK PETtrac MicroChip Database is a 24 hour a day, 365 day a year MicroChip reunification database maintained by AVID Plc, pet MicroChip products


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

226 avis

5 étoiles
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4,2

Tous les avis

(226)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We have used the PETtrack Database for…

We have used the PETtrack Database for many years at Hope Rescue, and find it the most easy to use with excellent support.

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Vanessa. We really appreciate your review of PETtrac. It's nice to hear that you find our database the easiest to use!

Kind regards,
Ben

Noté 5 sur 5 étoiles

Helpful

I always find Avid one of the easier chip companies to work with. Their website is easy to use and if you do need to speak to them calls are answered quickly and they are always very helpful.

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Coryn. Many thanks for reviewing PETtrac. I'm really pleased you find the microchipping services easy to use.

Kind regards,
Ben

Noté 5 sur 5 étoiles

As a Charity we have used Avid Pettrac…

As a Charity we have used Avid Pettrac for a number of years. Before the legislation requiring all dogs to be microchipped we had our own trained chippers who found them very helpful. We have found that we no longer need this service but once I got my head around it the online registration and transfer of chips to new keepers is relatively simple. Whenever I have hit a snag they have always been very helpful

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Mavis. Thank you very much for your review of PETtrac. I'm really pleased we have been able to help you with all your microchipping requirements over the years.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, have used them for years and never had an issue. Polite staff and prompt service, would highly recommend.

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Cath. Many thanks for your review of PETtrac. I am pleased that we have been able to assist you over the years.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Friendly company

We have used PETtrac now for a number of years for our animal sanctuary. Ordering the chips has always been easy and fast delivery. Any problems we have had with registering or changing chip details over, the staff have always been friendly and helpful.
We use the mini chips which are nice and easy to use.

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Alex. Many thanks for leaving PETtrac a review. I am really pleased to hear that our microchip related services have helped your sanctuary.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Fantastic service!

Fantastic service by PetTrac as always! The website is easy to use and Richard and Ben in particular are very knowledgeable and always keen to help. They are keen for feedback and happy to take on board changes to make more user-friendly. PetTrac are very supportive to charities and very reliable. Highly recommended!

24 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Nicky. Thanks for your review of PETtrac. We are always happy to collaborate with our clients to provide you with the best microchipping services.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Friendly quick service . Highly recommended

I've ordered my Microchips for a few years now from them, the service is quick and easy , next day delivery usually. I manage a cat rescue so always need new supplies, I receive them packaged well.
Friendly ,helpful staff always deal with my order with a pleasant manner.
Highly Recommended .

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Paula. Many thanks for your review of PETtrac. I am really pleased we've been able to help you and your rescue over the years.

Many thanks,
Ben

Noté 5 sur 5 étoiles

PETtrac is a really well-run organisation

The website works well and the customer service, in a world where that's often a misnomer, is first class. PETtrac is a really well-run organisation where the staff know their stuff and deal with problems quickly and effectively.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Many thanks for leaving PETtrac a review. I am really pleased to hear that things are working well for you.

Kind regards,
Ben

Noté 5 sur 5 étoiles

Excellent

At the Guernsey SPCA we have used Avid for over a decade and always found their team, products, training and service excellent, thank you for all of your support

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Steve. Thanks for your review of PETtrac. I am really pleased to hear you are happy with the microchip related services.

Many thanks,
Ben

Noté 5 sur 5 étoiles

We have used the UK PETtrac Database…

We have used the UK PETtrac Database for many years and find it very easy to use. Much easier than many others.
The support we've had whenever there have been any problems has been prompt and helpful, and we have never had any issues at all that the team didn't manage cheerfully and quickly (not that we have had many issues anyway).

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Sara. Thank you for your review. It's great to hear that you find our services so easy to use.

Many thanks,
Ben

Noté 5 sur 5 étoiles

We have used the microchips and data…

We have used the microchips and data base for many years. The staff and helpful and any problems encountered quickly resolved. Would firmly recommend.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Linda. Thanks very much for your PETtrac review. I am pleased to hear we have been so helpful for you and appreciate the recommendation!

Many thanks,
Ben

Noté 5 sur 5 étoiles

As a practice we have used Pettrac for…

As a practice we have used Pettrac for many years, always receiving fabulous service with any queries. Stock arrives promptly however the main advantage we find is the free breeder transfer of ownership which is user friendly. Another bonus is the phone is answered straight away by a real person!

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello HW. Thank you so much for leaving PETtrac a review. I am really pleased you've been receiving such great service!

Many thanks,
Ben

Noté 5 sur 5 étoiles

Outstanding customer support from a…

Outstanding customer support from a company that really care about their product and service delivery. We especially love the mini microchips and the fact all chips are automatically registered via Animal Shelter Manager when an animal gets adopted. By far the most reliable microchip we have used.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Susie. Thank you for leaving PETtrac a review. I'm pleased you are happy with the related microchip services.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Here at the Rspca Burton we have been…

Here at the Rspca Burton we have been using Avid/Petrac for quite a number of years now, we find it very easy to register the microchips as some other data bases are very confusing.
The staff are always very helpful if we have any queries

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Christine. Thanks for leaving PETtrac a review. I'm glad you find our services easy to use!

Many thanks,
Ben

Noté 5 sur 5 étoiles

Superb Company

Over the past 13 years we've had all our pets registered with PETtrac, their service is outstanding and the reminder emails to keep my information up-to-date are always appreciated! The website is very easy to use and their staff are always helpful and polite - a pleasure to do business with, thank you!

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Ross. Thanks for your review of PETtrac. I am pleased your experiences with us over the years have been positive - the feedback is appreciated!

Many thanks,
Ben

Noté 5 sur 5 étoiles

the database is great to use

the database is great to use and will guide us to another database if we scan a non Pettrac chip. registrations are easy and automatic by VetXML which is appreciated.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Douglas. Thanks very much for your review of PETtrac. I am really pleased you find the database services great to use.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Why can't all Microchip Databases be so easy

We have used the PETtrac database with AVID chips for many years and receive outstanding service. It makes the rescue and rehoming of pets such a simple experience. Margaret Green Animal Rescue

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Matt. Thanks for taking the time to leave PETtrac a review. We are really pleased to have worked so well with you over the years and will aim to keep our service levels high.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Easy to register microchips.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello CPC. Thanks for leaving PETtrac a review. I am pleased to hear you find the registration services easy to use. We know no one likes spending too much time doing admin!

Many thanks,
Ben

Noté 5 sur 5 étoiles

As a Charity we have worked with PETtrac

As a Charity we have worked with PETtrac for 8 years and they have been superb throughout this period
They are always there for advise and to manage a situation
Thank you to all at PETtrac and the way you are always there to enhance your services to support our Rescue pets
From all at Stronger Together Animal Rescue

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hi Linda. Thank you for your review of PETtrac. I am really pleased we have worked successfully together over the years. We will continue to listen to the rescue community to provide the highest quality services and we look forward to working with you for many more years.

Many thanks,
Ben

Noté 5 sur 5 étoiles

Great to deal with

We are a rehoming centre and have to deal with many microchip companies. PETtrac's userface is easy to deal with and if we need to contact them by telephone, the staff are always very helpful and prompt with their assistance.

23 février 2022
Avis spontané
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Réponse de UK PETtrac Database

Hello Rachel. Many thanks for leaving PETtrac a review. We are grateful of the feedback and glad you are happy with our services.

Many thanks,
Ben

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