PHC Service Avis 

Excellent service provided by very professional engineer.

The engineer was very knowledgable and tested to Hoover to ensure it was ok

When I call for assistance and help and support like a few day ago I unable to get through when I contacted you by phone it say sorry we can’t answer your call right now please leave your name contact number and a short message and we get back to you

That’s what I did and they not respond back at all

Jack was early which was a bonus. He was polite and very knowledgeable.

Tyler sorted the problem, gave us the price, carried out the work and left us with a refurbished working vacuum cleaner with recommendations going forward. Happy with the outcome thank you.

Jack turned up on time, was courteous and friendly. Explained, and dealt with the problem efficiently.

Tyler was great 👍🏻 excellent customer service

As required. Very professional indeed.

Mark serviced my Dyson vacuum cleaner today and did an excellent job it’s shining and like new very impressed. Thank you Mark

My old Dyson needed a fix.
Along came Jack with his box of tricks
Admonished to the garage for his fixing
As I had to work and my dog is jinksing
I got a call which was good and bad
My Dyson alas had swallowed a tad
more than it possibly could digest
Making it's insides well past their best
Jack to the rescue and in my view
Made my old Dyson good as new
Best Service ever and now I must
With no excuse vacuum and dust.

Thank you

Mark was a very competent, experienced vacuum cleaner engineer. He was extremely professional. He cleaned & serviced my Dyson cleaner brilliantly; it was like new! I hope to see him next year. Thank you Mark

Today we had our Kirby vacuum cleaner service by a very pleasant young man called Jack. He was very, very thorough. Clean and today and very efficient.

My husband and I had our Kirby serviced every year, today we found out that although a different company "serviced" our vacuum they hadn't done the work. A number of parts needed replacing, parts that should have been replaced several services ago.

Due to the thoroughness of the service receIved today, we have no hesitation in recommending PHC Service and have sign up for their maintenance package.

Engineer Ross was here on time and got on with the job with no fuss or issues.
Respectful of my property plus polite and friendly.

Good service ,carried out professionally by engineer Tom . Very polite and pleasant engineer.

He came, was professional and ready to work, and left after fixing the machine. In the middle he suggested I needed to spend £300 on a new “main unit” I.e most of the vacuum cleaner itself and £108 annually for a service plan.

It’s plausible he really felt that was the case but in the end a new filter and a thorough clean was enough. It felt like a hard sell.

A engineer who knew what he was doing.

Countless times I have asked this co to sort my Dyson dc04 out. It went wrong from the first time their "engineers" touched it. It's never worked properly since. Totally shambles.
The management feedback, and curt replies when I complain, the fees for their first repair, I could have bought a brand new hover. They have been over to try, and failed on each and every occasion it still goes wrong. Having had a heart op I am unable to push it. Even professional cleaners have said, something is wrong.
All I get now is to send an engineer cost more money, they are a disgraceful xo to deal with.
do Not Engage with them... They are now just proving a non reputable co. I'd never recommend them to anyone.

On time, very professional and helpful. Also a vital re-conditioned part arrived within a week. The nice man had explained to me that only these were now available. Dyson had been most unhelpful to say the least, not even knowing if or when it was available anymore.

Jack the Engineer was excellent.
Explained in detail about our Dyson Hoover and why it was working so inefficiently.
Thankful of the information.
Dyson working like new

Very professional from start to finish, very happy with the service of 2 dyson cleaners by Ross who was prompt very pleasant and very professional, would definitely recommend.