Easy to follow instructions and well laid out web pages. Very detailed questionnaire and well explained diagnoses which are rated for closest fit. Useful tool to help with basis for GP visit or self h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Voir plus
L'entreprise a répondu
We contacted them through a contact form late in the evening and got an answer already early in the next morning, with all options listed. Very customer friendly.
L'entreprise a répondu
Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Coordonnées de contact
Pays-Bas
- physiocheck.co.uk
4,2
Bien
553 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very helpful website, easy to use
This website is very practical and easy to use. the step by step guidance based upon your symptoms and the results of an actual do it yourself physical assessment is really helpful and a great idea. It provided me useful information. I don't have a current need for an ongoing subscription, but would definitely recommend this site to others and would refer to it again if needed in the future.
3 octobre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Hemal,
Thank you for the compliments and the review. We really appreciate it.
Website clearly not explicit enough and…
Website clearly not explicit enough and certainly bad practice to have one transaction trigger a monthly subscription. Anyway seemingly satisfactorily resolved.
11 octobre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi, thank you for your review.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
I'm glad we were able to find a solution together.
I had a concern and you guys solved it…
I had a concern and you guys solved it . Thank you soo much. Best customer service
10 octobre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Jyothis,
Thank you for the compliment. I'm glad we were able to resolve it.
Great response time
9 octobre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Ethan, thank you for your review.
Réponse de Physiocheck.co.uk
Hi Francis, thank you for the compliments and the review.
Accurate diagnosis and recommendations…
Accurate diagnosis and recommendations for remedial actions
30 avril 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Roberta, thank you for your review, we really appreciate it.
Réponse de Physiocheck.co.uk
Hi Audra, thank you for your review :)
Réponse de Physiocheck.co.uk
Hi Terri, thank you for your review!
Really good results from my self check…
Really good results from my self check and a comprehensive programme of exercises to provide relief. Thank you
28 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Nic, thank you for the compliments, we really appreciate them.
Great system
Great system. Should be linked to all GP and health insurance website around world
28 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Diane,
We're already active in many countries and are constantly expanding :) Thank you for your review.
Very quick correspondence and kind…
Very quick correspondence and kind staff! The physio is also great and very quick. I would recommend for sure!
26 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Ysabelle, thank you for your review, we really appreciate it!
They make you do a long winded…
They make you do a long winded questionair which takes ages with all kinds of info needed to diagnose your problem and at the end you have to subscribe and pay to get the results, not impressed,,,,
25 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi David,
I tried to contact you personally, but unfortunately, you didn't respond.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).
You get a trial period of 7 days, and if you are not satisfied during this trial period, you can easily cancel your subscription in your account or by sending us a message. Our customer service is available 7 days a week, and we always respond within 1 day. You only paid £2.49 once for the result of the test and the 7-day trial period during which you receive exercises for your condition. You are not tied to a monthly subscription; this can be canceled at any time.
subscription cancellation process
I had to cancel my subscription and it was done so efficiently with no questions asked. Thank you and I’ll definitely be back.
25 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Julie, thank you for your review. Our customer service team is ready to assist you every day! :)
Very speedy response to my enquiry
24 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Stephen, thank you for your review. Our customer service is available 7 days a week, and we always respond within one day :)
Thanks for understanding x
23 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Barbara, thank you for your review. I'm glad we found a solution together.
staff went beyond the call of duty.
2 février 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi, thank you for your review! :)
Réponse de Physiocheck.co.uk
Hi Andrew,
I tried to contact you personally, but unfortunately, I didn't receive a response. Could you please reply to my email so we can cancel your subscription?
There are several ways to cancel your subscription:
1. You can do this yourself in your account by following these steps:
You can log in to your account using the previously provided credentials. To cancel your subscription, please navigate to the My Account > Subscription page and then click on the subscription. Please don't forget to click the 'confirm' button.
2. By sending a message to our customer service. We are available 7 days a week and always respond within one day.
Honesty and Integrity
I’m an OAP Disabled, not great. Eyesight!, made a Blunder while doing the TestTook monthly fee from my account. Sent email to them. Answered within a couple of hours sorted out everything for me😊. Highly Recommend this Company for their fantastic Customer Support, Understanding and Honesty!. Thank you all😊. By the way the Test was amazing, put me on the right road to Recovery 5*****.
18 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Peter, thank you for your review, we really appreciate it. We're glad we were able to help you to your satisfaction. Good luck with your recovery!
Excellent and easy to use app and a company of real integrity
I signed up for the free trial because I had very bad shoulder and neck pain. I used the app for a diagnosis and an exercise plan, but this didn’t solve the problem. I forgot to cancel the free trial free trial and was therefore charged the monthly fee. I informed customer help that this had been inadvertent and so without any question they refunded the fee. This is the kind of customer service I rate highly and I will definitely use Physiocheck in the future now that I’m aware of how the app works and the excellent ethics of this company
18 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi Bob,
Thank you for your review. I'm glad to hear we found a solution together. Thanks for the kind compliments!
Highly responsive
Highly responsive. The service itself has been spot on with diagnosis as well
18 septembre 2025
Avis spontané
Réponse de Physiocheck.co.uk
Hi David, thank you for your review. We really appreciate it.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.