An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you
L'entreprise a répondu
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Lisez les avis des autres
Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Voir plus
L'entreprise a répondu
I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Voir plus
L'entreprise a répondu
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Coordonnées de contact
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Royaume-Uni
- 08002545171
- info@pikl.com
- pikl.com
4,7
Excellent
428 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent - would recommend
Lydia was excellent. Talked me through the policy and gave me confidence this was the right product
26 avril 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for letting us know. I'll pass your kind words on.
Excellent customer service
Excellent customer service. The agent worked very hard to get me the best price for my buildings and contents insurance. I would not hesitate to recommend them to family and friends.
19 avril 2023
Avis spontané
Réponse : Pikl Insurance
Hi Rosie. Thanks for leaving such positive comments. I'll be sure to pass the message on to our customer services team.
Cheaper quote for Holiday Let insurance…
Cheaper quote for Holiday Let insurance and package for Public Liability than I could find anywhere else.
Helpful staff, quick to answer telephone queries and explain everything.
22 mars 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for leaving a review.
Timely reminder with all the relevant…
Timely reminder with all the relevant paperwork attached so that I could review and renew easily.
26 mars 2023
Réponse : Pikl Insurance
Thanks for taking the time to share your comments with us.
James was so helpful and friendly it…
James was so helpful and friendly it made setting up new insurance much more pleasant. So thank you
21 mars 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for letting us know. We'll be sure to pass your kind words on.
Renewal made very simple
Renewal made very simple, documents and quote sent through then followed up by Mia. Realistic price and painless process.
9 mars 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for your review and for being such a valued customer. We'll be sure to pass your comments along.
Great customer experience with James…
Great customer experience with James who lead me through the process of securing home and host insurance on my new property in Cromer. Would definitely recommend.
9 mars 2023
Avis spontané
Réponse : Pikl Insurance
Hi Steve. Thanks for your kind words. I'll be sure to pass them on to James.
Great experience vs other insurance…
Great experience vs other insurance comparing sites. Rebecca was super patient and helpful!
2 mars 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for sharing! We'll be sure to pass your kind words on.
Policy was very clear and professional
Glad to have found Pikl. The process of building a policy is straightforward, the cover terms very transparent and the fees are reasonable.
Contrast this with AirBnb's own cover, which really isn't what it's cracked up to be (I discovered this the hard way!)
28 février 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for your comments. Your positive words are very much appreciated.
Second year with Pikl - Recommended
Second year with Pikl .. Mia was super helpful :)
14 février 2023
Avis spontané
Réponse : Pikl Insurance
Thanks for sharing. It's really appreciated.
House insurance that isn't always simple
The two people I spoke to on the phone answered promptly and were pleasant and clear in what could be offered. A positive initial experience with this company.
24 janvier 2023
Avis spontané
Réponse : Pikl Insurance
Hi Mabel, it's great to hear you have had a positive experience with us, we appreciate you taking the time to leave us a review.
Kind regards,
Wes
Glenn from Pikl
Glenn, from Pikl, was most helpful with my home insurance policy. Talked me through a lot of detail in a clear and relaxed manner. Gave me a quote, accepted my payment. All with consummate ease.
12 janvier 2023
Avis spontané
Réponse : Pikl Insurance
Hi Hugh,
Firstly, thank you for taking the time to leave us a review! We are glad to hear you had a positive experience with us and appreciate your valuable feedback.
Kind regards,
Wes
PIKI still give out contact phone number
It is So Nice to find an insurance company which still offers a contact telephone number - and which is answered promptly by helpful and friendly staff.
My panic query was dealt with by Emma in a matter of seconds, documents emailed and received, job done.
Many thanks to Emma and PIKI
13 janvier 2023
Avis spontané
Réponse : Pikl Insurance
Hi Mary,
Thank you for taking the time out to leave us a review, we appreciate your valuable feedback!
Kind regards,
Wes
Réponse : Pikl Insurance
Hi Nidhi,
Thank you for taking the time to leave us a review! Your feedback is greatly appreciated.
Kind regards,
Wes
Helpful and efficient
Helpful and efficient
Dan made the process very easy for me
9 décembre 2022
Avis spontané
Réponse : Pikl Insurance
Thanks for your kind comments. We really appreciate it.
Excellent customer service
This the first time I have used Pikl insurance, but I was very happy with everything.
Firstly, customer services representative Maria was excellent, answered all queries and followed up everything with a call. This service is a really good reflection on the company. Secondly all the online forms were simple and quick to use. I would definitely recommend pikl insurance.
2 décembre 2022
Avis spontané
Réponse : Pikl Insurance
Hi Vanessa,
Thank you for taking the time to leave review, we appreciate your valuable feedback!
Kind regards,
Wes
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