Pikl Insurance Avis 428

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Écrit par l'entreprise

Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

428 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Not bad, but could be better

Every year I receive an email saying my insurance has expired. I don't get a notification asking me if I want to renew (I have checked my junk folder too).
I would like to be reminded to renew, so that I don't have a lapse in cover and don't have to waste time reapplying for cover. Surely this can be automated? It means you're more likely to keep my business too...

5 août 2022
Avis spontané
Logo de Pikl Insurance

Réponse : Pikl Insurance

Hi Martin, you should have received an automated renewal invite and apologies if that’s not the case. We’re currently investigating this. If you have any further queries, feel free to email info@pikl.com.

Noté 5 sur 5 étoiles

pikl hosting insurance for Airbnb

pikl hosting insurance is ideal for Airbnb short term lets - very easy to set up and really cheap to cover yourself using top up policy!

3 août 2022
Avis spontané
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Réponse : Pikl Insurance

Thanks for taking the time to leave some comments. We really appreciate it!

Noté 5 sur 5 étoiles

Great Customer Service

The customer service from Pikl is excellent, so kind and helpful, nothing is too much trouble

2 août 2022
Avis spontané
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Réponse : Pikl Insurance

Hi Judith. Thanks for your kind words. We really value your comments.

Noté 5 sur 5 étoiles

Just what I needed...

It seemed too good to be true when I first came across Pikl insurance. I've been paying 4x as much for the last 4 years. I'm glad that someone has finally come up with a product for this niche market. Dan answered my questions on the telephone and the queries I rose online were answered within minutes.

1 août 2022
Avis spontané
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Réponse : Pikl Insurance

Hi Alison,

Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience with us. We appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

Fantastic company

We were so relieved to find an insurance company which would insure both our own home and our Airbnb annex. Rebecca was brilliant, incredibly professional and she explained our options clearly. I would highly recommend Pikl to others.

31 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 4 sur 5 étoiles

VERY EASY TO USE

30 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

Helpful telephone assistance and easy…

Helpful telephone assistance and easy online quote process. Met my needs when other companies could not.

27 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

nice website

nice website, quick and simple

21 juillet 2022
Avis spontané
Logo de Pikl Insurance

Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

Rebecca my customer service agent was…

Rebecca my customer service agent was absolutely brilliant. She was very Professional & friendly too. Thank you for looking after me.

20 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

Fantastically smooth

Fantastically smooth! Highly recommended and importantly no hike in renewal price year on year!

18 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Hi,

Thanks for taking the time to leave us a review. We are pleased to hear of your positive experience with us and we appreciate your valuable feedback!

Kind regards,

Wes

Noté 5 sur 5 étoiles

Very professional and helpful

I did a quote on line someone got back to me straight away....I then decided to go with Pikl and phoned them this morning and everything I needed to Insure they did and within an hour all sorted... Getting Insurance I find very stressful....but with these nothing was stressful...Thank you Rebecca for your professional help...

12 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Thanks for your comment! We really appreciate it.

Noté 4 sur 5 étoiles

I thought some of the questions were…

I thought some of the questions were ambiguous and had to ring for clarification when arranging separate host insurance. It was not very clear and open to interpretation.

1 juillet 2022
Avis spontané
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Réponse : Pikl Insurance

Thanks for your comments. We'd love to get some more insight from you regarding this. Feel free to contact us at info@pikl.com

Noté 5 sur 5 étoiles

Quick and easy

1 juillet 2022
Avis spontané
Logo de Pikl Insurance

Réponse : Pikl Insurance

Hi Detty, thank you for taking the time to leave us a review, we appreciate your valuable feedback.

Kind regards,

Wesley

Noté 5 sur 5 étoiles

New expeience

This is the first time I have done this sort of thing on-line . the first lady i spoke to was lovely and Max the gentleman who dealt with my policy whilst i was on line was so very helpful and patient. thank you all so much.

1 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Good experience with Pikl

Good experience purchasing second home buildings and contents insurance from Pikl. Specialist cover seems perfect for my requirements.

16 juin 2022
Avis spontané
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Réponse : Pikl Insurance

Hi Sue,

Glad to hear you had a positive experience with us! Thank you for taking the time to leave us a review. We appreciate your valuable feedback.

Kind regards,

Wesley

Noté 5 sur 5 étoiles

I received a call back from a courteous…

I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

14 juin 2022
Avis spontané
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Réponse : Pikl Insurance

Hi Sandra,

Thank you for taking the time to leave us a review! We greatly appreciate your valuable feedback!

Kind regards,

Wesley

Noté 5 sur 5 étoiles

Easy Peasy! After contacting a number of insurance…

After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

9 juin 2022
Avis spontané
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Réponse : Pikl Insurance

Hi Adrienne,

Great to hear you had a positive experience with us, we appreciate your valuable feedback!

Kind regards,

Wesley

Noté 5 sur 5 étoiles

Excellent customer service from all…

Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

3 juin 2022
Avis spontané
Logo de Pikl Insurance

Réponse : Pikl Insurance

Hi Fiona,

Thank you for taking the time to leave us a review! We are happy to hear of your positive experience with us, and appreciate your valuable feedback!

Kind regards,

Wesley

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