An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you
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An easy call to make to renew my home insurance, Layla was very helpful in all respects. A well explained policy that suits my needs, thank you
L'entreprise a répondu
Excellent service as ever from Pikl Insurance today when I enquired about my renewal quotation. The representative I spoke to called Leila, was very approachable and put me at ease whilst being very p... Voir plus
L'entreprise a répondu
I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... Voir plus
L'entreprise a répondu
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... Voir plus
L'entreprise a répondu
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Every year I receive an email saying my insurance has expired. I don't get a notification asking me if I want to renew (I have checked my junk folder too).
I would like to be reminded to renew, so that I don't have a lapse in cover and don't have to waste time reapplying for cover. Surely this can be automated? It means you're more likely to keep my business too...

Réponse : Pikl Insurance
pikl hosting insurance is ideal for Airbnb short term lets - very easy to set up and really cheap to cover yourself using top up policy!

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The customer service from Pikl is excellent, so kind and helpful, nothing is too much trouble

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It seemed too good to be true when I first came across Pikl insurance. I've been paying 4x as much for the last 4 years. I'm glad that someone has finally come up with a product for this niche market. Dan answered my questions on the telephone and the queries I rose online were answered within minutes.

Réponse : Pikl Insurance
We were so relieved to find an insurance company which would insure both our own home and our Airbnb annex. Rebecca was brilliant, incredibly professional and she explained our options clearly. I would highly recommend Pikl to others.

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Helpful telephone assistance and easy online quote process. Met my needs when other companies could not.

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Rebecca my customer service agent was absolutely brilliant. She was very Professional & friendly too. Thank you for looking after me.

Réponse : Pikl Insurance
Fantastically smooth! Highly recommended and importantly no hike in renewal price year on year!

Réponse : Pikl Insurance
I did a quote on line someone got back to me straight away....I then decided to go with Pikl and phoned them this morning and everything I needed to Insure they did and within an hour all sorted... Getting Insurance I find very stressful....but with these nothing was stressful...Thank you Rebecca for your professional help...

Réponse : Pikl Insurance
I thought some of the questions were ambiguous and had to ring for clarification when arranging separate host insurance. It was not very clear and open to interpretation.

Réponse : Pikl Insurance
This is the first time I have done this sort of thing on-line . the first lady i spoke to was lovely and Max the gentleman who dealt with my policy whilst i was on line was so very helpful and patient. thank you all so much.
Good experience purchasing second home buildings and contents insurance from Pikl. Specialist cover seems perfect for my requirements.

Réponse : Pikl Insurance
I received a call back from a courteous and patient adviser. I found the online booking easy. The documentation is clear.

Réponse : Pikl Insurance
After contacting a number of insurance companies and not finding the niche cover I wanted, I found the customer advisor for this company very helpful. It was very simple to get the cover I needed and I have ticked another job off my list!

Réponse : Pikl Insurance
Excellent customer service from all members of staff I talked too. Very quick phone response - no waiting time to get through. Staff explained things well and were very friendly and helpful in ensuring I purchased the right service.

Réponse : Pikl Insurance
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