PlayFame Avis 2 681

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Love PlayFame Casino! They’re always either giving me free spins through email, via Discord, Facebook, Reddit… you name it. A plethora of different live streams with multiple hosts. You can pick your... Voir plus

Noté 5 sur 5 étoiles

A hidden Gem. Visited their website on May 4th for the first time and it took me a few minutes to go around their games, promotions, and services just because this is a crazy nice place. I played and... Voir plus

Noté 3 sur 5 étoiles

I don’t like it when you’re on your last dollar and the machine pops up to buy more coins without your skin even being done and you could be playing hold to win and you don’t even make the most out of... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good selection of games. Verification and redemption process is a breeze. BUT every time I purchase a package that includes a bonus like free spins, I do not receive it. The free spins expire in 24 ho... Voir plus


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply the best!

Simply the best!! Great games, great package deals, great games, simple verification, and quick payout.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

As promised one star review every time…

As promised one star review every time I have no redemption. 24 hours still nothing. Customer service is nothing but bots and uneducated people with the same replies over and over again. These people are scammers. 4/5 star reviews are fake or paid people. Check all bad reviews. All are the same. Not paid out, no response, locked out. We didn’t just all decide to write these reviews one day. These people are awful. Another 1 star review will follow tomorrow pending no redemption. I guess they enjoy their ratings going down as opposed to paying out the money we are owed.

8 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello elizabeth,

This is Hazel from PlayFame.com.

Thank you for sharing your feedback. We’re sorry to hear about your experience and the delay with your redemption request.

We want to assure you that all redemption requests are processed in order and reviewed as quickly as possible, and we understand how important timely updates are. If your request is still within the review window, it may still be processing.

If you’d like, our support team can check your account status and provide a clear update on your redemption for you.

Kind regards,

Noté 1 sur 5 étoiles

I had a terrible experience with payout and verification

I had a terrible experience with Playfame. I was able to deposit money and purchase in-game currency with no issues, and I even won a jackpot. However, when it came time to verify my account, everything went downhill.

I live in Washington, DC, but they claimed I was playing in Maryland and refused to verify me. I followed their instructions exactly and submitted proof using the verification link they provided, yet they still denied my verification. After that, communication completely stopped.

Their customer support is extremely unresponsive—it should not take 5+ business days to get a reply, especially when money is involved. At this point, they are just ignoring my emails altogether.

This experience feels very unfair and unprofessional. Be careful—depositing money is easy, but getting verified or receiving support is a nightmare.

I would strongly recommend not using this website.

1 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello David,

This is Hazel from PlayFame.com.

Thank you for sharing your experience. We’re sorry to hear about the difficulties you encountered with verification and redemption, as well as the delay in communication.

Account verification is an important security step and may require additional review to ensure all details match properly, especially when location discrepancies are detected. We understand how frustrating this can feel when you’ve followed the provided instructions and submitted the required documents.

Our team is continuously working to improve response times and support efficiency, and your feedback has been noted. If your case is still open, we recommend replying to your existing support thread so it can be reviewed by the assigned team as soon as possible.

Best regards,

Noté 1 sur 5 étoiles

I loved this site

I loved this site. I had SC wheel come up and it glitched. I contacted customer service and refreshed. Jackpot 138748! Thought I won it big!! Was told it was just an advertisement and I did not win anything on wheel. Heartbreaking!!! Update. You can see the response below. They can replay game activity to verify. I was aware they could. I had never seen a no win on SC wheel so it never entered my mind it could happen. Update . I already submitted screenshots to customer support the day it happened.. They have all the information. Update all I can recommend to players is to not play extra coins for the wheel. It doesn’t always pay. Other than the glitches it’s a nice colorful site.

3 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello Anne,

This is Hazel from PlayFame.com.

Thank you for sharing your experience. We’re sorry for the confusion and disappointment you felt when a wheel appeared during your session.

We understand how exciting that moment must have been and how upsetting it is to later learn it was not an actual win. Our team can review gameplay issues like this to ensure everything is functioning correctly and provide clarification on outcomes.

If you haven’t already, please reach out to support with your account details so we can take a closer look and assist you further.

Best,

Noté 1 sur 5 étoiles

I don't find this site great

I don't find this site great
I don't find this site great! The only thing this site have is the 'play together' shit which its not worth it. The only person that win alot on this s*itty thing is the Streamer. The mulitplier you get is just a percent of yohr bet. Most of the times. Or nothing at all.. Everything else is garbage! So much greedy on here so i dont recommend it at all!! Just Trash!

REPLY:
PlayFame, i been with you for almost a year and had two 300sc redemption on your site and none of them i received because its always a problem. I been begging for help for almost a week but none of yal didnt solve my problem. So i had to play it all back because i can't redeem my money.. Third redemption, its the same problem again. So of coursr it played it all back again, so i decided to close my account with you.. I dont get it, I was able to redeem my wons before, but after i take some time from playing and came back, Yal just dont wanna pay me. And i spend alot on your site. TBH, yal should've pay back every cents i spend on all your packages because yal didnt wanna pay me my win.. But no thanks, i'm not that desperate like you people! Check how many messages i have send you guys for help no one did help me. Few of you told me you'll email me which its been almost 8 months now and i have not receive a single email from you. Another lie. Your chat didnt help at all. Kept me run around like an idiot.. so i decided to close my account with yal. I mean, why would i want to continue playing when you dont pay me?? No thanks!

9 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello CJ,

This is Hazel from PlayFame.com.

Thank you for sharing your feedback. We’re sorry to hear you haven’t had a positive experience with the platform.

We appreciate your thoughts on features like Play Together and game outcomes. All games use certified RNG systems, meaning results are random and not influenced by streamers or other players. Multipliers and wins can vary from play to play.

Your feedback is important to us and will be shared with the team for review.

Noté 1 sur 5 étoiles

Referral Links never work

Referral Links never work. both times I copy and pasted my referral link I never received anything. Thought it was a mistake the first time on my end but it happened a second time and they just say it didn’t get used…

9 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello Lee,

This is Hazel from PlayFame.com.

Thanks for reaching out about your referral rewards! To qualify for the refer-a-friend reward, your friend needs to register on PlayFame.com using your unique link. If you believe your friend did this and you still haven't received your reward, reach out to Loyalty Team, our support team can review both referrals and help check why they weren’t added to your account.

For more details, you can also check our https://www.playfame.com/refer-friend

Noté 5 sur 5 étoiles

Love PlayFame

Love PlayFame. I have won good money several times with them. And the perks are awesome.

24 février 2026
Noté 4 sur 5 étoiles

Everything is good for the most part

Everything is good for the most part. My only issue is that over the past few months the daily bonuses have really just disappeared. Also the rewards for the daily missions are not good anymore. I spend a great deal of money here and I am a member of the loyalty program but recently it feels like the loyalty is one sided. Which is a shame because I really enjoy this platform and it has been my number one for a long time. I just hope sometime in the near future the loyalty can be returned

5 avril 2026
Noté 1 sur 5 étoiles

I wish I could give five stars but I…

I wish I could give five stars but I can’t. Before I would have, however, recently it has been dog crap. I am on day 78 of my daily check in. For a few weeks I would be getting .50 sc and then 5 sc and on my last day of check in, it would be 15 sc. All of a sudden it changes back to .30 sc for the last day and .10 sc every other day. Just did my last day check in today for .30 sc and now all I’m getting is gc except on my last day….which is .10 sc. When I contacted live support tht let tried telling me that I missed a day, which I did not because then my check in day would have reset back to one, which it did not. There are also never any offers for packages, just the same ones over and over. Redemption wise, it was quick and smooth.

7 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Dear Jasmine,

This is Tanya from PlayFame.com.

I am saddened to learn of your impression of our site. My only goal is to provide the best gaming experience to our players in the best way I can.

In regard to your concern, I was unable to locate your account based on the information you shared here. I have sent you a message requesting more details so that I can provide you with a thorough resolution to your concerns.

I look forward to your response and cooperation.

Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via support@playfame.com.

I am more than willing to assist you with any inquiries you may have.

Noté 1 sur 5 étoiles

Terrible.. avoid at all costs

I started writing to playfame in October for the sweepstakes coins.. I sent 10-20 a week and got nothing until March and I got $4 which is one envelope.. when I emailed them to find out what happened to the rest I was told they did not meet the requirements.. when I ask what was wrong so I could correct the error they would not tell me. I was told to make sure I follow the sweepstakes rules..
I sent a picture of how I was writing to a friend who also writes and he said he does the same thing.. so I emailed them again asking what rule I broke and was told due to security and integrity reasons they cant tell me.. but be sure to follow the sweepstakes rules in the future..
How am I supposed to know which rule I broke if you wont tell me..

30 mars 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Dear Genie,

This is Tanya from PlayFame.com.

I am saddened to learn of your impression of our site. My only goal is to provide the best gaming experience to our players in the best way I can.

In regard to your concern, I was unable to locate your account based on the information you shared here. I have sent you a message requesting more details so that I can provide you with a thorough resolution to your concerns.

I look forward to your response and cooperation.

Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via support@playfame.com.

I am more than willing to assist you with any inquiries you may have.

Noté 4 sur 5 étoiles

Redemption declined by bank

Im new to this site and made enough for a redemption but it was declined by my bank? So instead of playing with the returned funds because I know the possibility I will lose I decided to use other bank. Let's see what happens. Playfame doesn't seem to have as many withdrawal options as other platforms. I resubmitted my redemption and received it in about two days.The live support was good.

4 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hi Saperi,

Thanks so much for updating us and sharing your experience! We're glad to hear your redemption was successful after resubmitting with a different bank. If you have any more questions or need help in the future, just let us know—our team is always here for you.

Wishing you lots of fun on PlayFame.com!

Noté 2 sur 5 étoiles

Great place to play

I've only had a great experience with playfame.

3 avril 2026
Avis spontané
Logo de PlayFame

Réponse de PlayFame

Hello Charles,

I completely understand how frustrating this situation must feel, especially after having a good experience before and now facing delays. I truly appreciate you bringing this to our attention at PlayFame.com


We’re sorry to hear about the inconvenience with your recent redemptions. This is definitely not the experience we aim to provide, and I understand how receiving the same updates repeatedly can be discouraging.


To better assist you and provide a clear update, could you please share the redemption IDs for the requests you’re referring to? This will allow us to review their current status in detail and give you accurate information on the next steps.


Once we have that information, we’ll be more than happy to look into it further and assist you accordingly.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus