The worst absolute worst customer service I have ever encountered. For a lousy $5 cash out it has been in q waiting to be approved for almost 2 months now! How the hell can you advertise that you're a... Voir plus
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I DO NOT I REPEAT DO NOT WASTE YOUR TIME WITH MOBIUS. GOT TO SPEND ALOT OF TIME PLAYING GAMES.A DAY JUST TO GET 5 DOLLARS AFTER THAT GOTTA WAIT 3 DAYS.TO BE DELIVERED AND 2 WEEKS WAITING ON APPROVAL C... Voir plus
Wish payouts stuck to the allotted deposit/release date, but you do get paid. It may take a while and I know they are a small company so they don't have enough people to get things done quickly. The g... Voir plus
Update: To their credit, they immediately sent my funds upon seeing this review. The missing star is for the long wait. When that issue is fixed, I'll edit my review. I cashed out my first time w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
1+ million active users. Mobius pays you to play. Our cross-platform system lets you earn real rewards through everyday activities. People come to Mobius to enjoy games, discover new ones, and earn rewards while doing it. Where can you use Mobius? 📱 Mobile (Android) 💻 PC Whether on desktop or Android, Mobius is designed to help you explore, earn, and uncover new favorite games every day. Join us on our mission to become the world’s leading rewards platform.
Coordonnées de contact
1, Shenkar Street, Herzliya, Israël
- 0548180487
- info@playmobius.com
- playmobius.com
2,5
Bas
123 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 67 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Les gens ont aussi consulté
Horrible
Horrible. Stole $20 . Refuses to answer on customer support. One bot gave me a customer service number...the next said i was wrong and they didn't have a phone number.
21 février 2026
Avis spontané
Réponse de Mobius
Hey Krystal,
This is a really tough spot to be in, and I am truly sorry for the confusion. It sounds like our support system gave you some conflicting information, and I can completely see why that would feel like we're being dishonest. That is the last thing we want.
We are a small team, and it sounds like our automated tools really let you down by giving you a phone number we don't actually have. We feel terrible that you were left searching for answers that weren't there. We aren't here to steal anything; we're just a group of real people trying to fix these technical hiccups as fast as we can.
We’d love the chance to make this right and get your $20 sorted out.
Could you please share your login email with us? I’ll have someone on our team manually look into your account and your support history right away so we can get your rewards to you.
We really appreciate you giving us a chance to fix this.
Best,
The Mobius Team
I'm glad I'm not spending a lot of time…
I'm glad I'm not spending a lot of time on this app I had a feeling it was a scam app.I got to cash out. Put in tickets to get paid but nothing,so guess what I'm writing them off.Im uninstalling their app and putting them all over social media as a liar app. They don't want to pay me and there are plenty that will. I didn't sign up on their app to walk all over me.It would be different ,If they didn't agree to pay us. Yes I'm frustrated.,and no I'm going to make sure they don't scam another person.Im going do my part to stop that.
15 février 2026
Avis spontané
Réponse de Mobius
Hey Lori,
I am truly sorry we’ve made you feel this way. It’s painful to hear that you feel "walked over," as that is the exact opposite of what we want for our players.
We are a small team of real people, and it’s clear our slow response times have broken your trust. We haven't been as fast as we promised, and for that, we are genuinely sorry. We want to honor our agreement and ensure you get exactly what you earned.
Could you please share your login email with us? We’d love one last chance to manually find your account, review your tickets, and get your payout sent over immediately.
Best,
The Mobius Team
I'm not sure why people say that they…
I'm not sure why people say that they don't get their money because I just got $15 and it was a day later than what they said, but I got it. I also received a $25 gift card with no problems.
18 février 2026
Avis spontané
Réponse de Mobius
Thanks a lot for sharing your feedback, Laura :)
Scam !!!
Scam !!!
No payout, still pending...
Chatted with support through Gmail...
Not happening, still waiting... deleting the game !!!
17 février 2026
Avis spontané
Réponse de Mobius
Hey Carmen,
I am truly sorry to hear this. Seeing a "pending" status for so long—especially after you’ve already reached out through Gmail—is incredibly frustrating, and I don't blame you for wanting to hit delete.
We are a small team of real people, and honestly, we’ve been completely overwhelmed by our recent growth, which has caused our email support to fall behind. We are not a scam, but we have clearly failed to give you the quick service you deserve. We want to honor your hard work and get that payout to you.
Could you please share your login email with us one more time? I will personally make sure the team pulls up your account and processes your pending payout immediately so we can make this right.
Best,
The Mobius Team
Complete Scam
Complete Scam. Cashout has been "Pending Approval" for about 2 weeks now, support ticket filed 3 days ago.
18 février 2026
Avis spontané
Réponse de Mobius
Hey Jonathon,
I am truly sorry for the delay. Waiting two weeks for an approval and days for a response is not the experience we want for you, and I can completely understand why it feels like a scam.
We are a small team, and honestly, we’ve been struggling to keep up with our recent growth. We feel terrible that our support hasn't been there to give you an update. We really want to make this right and get you the money you earned.
Could you please share your login email with us? We’ll have someone manually pull up your account and approve that pending cashout immediately.
Best,
The Mobius Team
Never received cash out
Never received cash out. Was told that I opened a ticket and the finance dept would look into it, however, fast track three more days later on top of like 8, still haven't received anything except for my ticket now states that it is closed. This app is straight garbage...
8 février 2026
Avis spontané
Réponse de Mobius
Hey Jason,
I hear your frustration, and I am truly sorry that we've made you feel this way. It honestly hurts to know you feel "walked over," as that is the last thing we want for our community.
We are a small team of real people, and it’s clear our slow response times have broken your trust. We haven't been as fast or as communicative as we promised, and for that, we are genuinely sorry. We want to honor our agreement and ensure you get exactly what you earned.
Could you please share your login email with us? We’d love one chance to manually find your account, review your tickets, and get your payout sent over immediately.
Best,
The Mobius Team
This is a horrible app and I'm not…
This is a horrible app and I'm not understanding why it is still up and running I'm trying to have this business shutdown
22 janvier 2026
Avis spontané
Réponse de Mobius
Hey Derrell,
This is really hard to hear, and I am truly sorry that we’ve let you down to this extent. It’s clear that your experience has been incredibly frustrating, and that is the last thing we want for anyone using our app.
We are a small team of real people, and we’re working as hard as we can to fix the delays and support issues that have caused this much hurt. We genuinely want to make things right and prove that we value your time and effort.
Could you please share your login email with us? We would love the chance to look into your account personally, address any outstanding issues, and show you that we truly care about our community.
Best,
The Mobius Team
Scam App
I earned enough to cash out and the day finally came and I try to log in to see where in the process the cash out was and it said that it detected suspicious activity. I sent a support ticket and they said I played the games outside the United States. I've never been outside the United States. I sent another support ticket but haven't heard anything yet. Just don't expect much from this scam app. Do other apps if you can.
19 janvier 2026
Avis spontané
Réponse de Mobius
Hey Jeremy,
This is really upsetting to hear, and I am truly sorry for the confusion. It sounds like our security system made a big mistake in flagging your account, and I can completely understand why you’d feel let down after putting in all that work.
We are a small team of real people, and honestly, some of our automated tools have been far too sensitive lately. We feel terrible that you were told you were outside the U.S. when that isn't the case. We aren't a scam—we just have a glitch in our system that we need to fix for you manually.
Could you please share your login email with us? We’d love the chance to look into your account immediately, clear that "suspicious activity" flag, and get your cashout moving.
We appreciate you giving us a chance to make this right.
Best,
The Mobius Team
Horrible experience
Horrible experience. They don't even pay out in time when the counter counts down to zero. This app is crap and I would advise against it.
20 décembre 2025
Avis spontané
Réponse de Mobius
Hey Charlie,
I am truly sorry for the frustration this has caused. It’s a terrible feeling to watch that counter hit zero and still not see your payout, and I completely understand why you’re disappointed with the experience.
We are a small team, and honestly, our systems have been struggling to keep up with our recent growth, leading to these delays that we never intended. We feel terrible that we haven't met the timeline we promised you.
Could you please share your login email with us? We’d love the chance to manually pull up your account right now and get that payout moving immediately.
Best,
The Mobius Team
do not use this app
do not use this app, they are scandalous and eventually will just not pay you or respond to any of your messages unless it's the AI but the AI just ends up forwarding you to a real person and then they proceed to ignore you. To bad I can't put pictures on here.
5 décembre 2025
Avis spontané
Réponse de Mobius
Hey Grayson,
I’m truly sorry for the frustration this has caused. It’s incredibly upsetting to feel ignored after putting in so much effort, and I can completely understand why you feel this way after your messages weren't answered.
We are a small team of real people, and honestly, we’ve been completely overwhelmed by our recent growth. Our AI was meant to help, but it clearly failed to get you the actual human support you needed, and for that, we are genuinely sorry. We are not a "scandalous" app—just a team struggling with some major growing pains that we are working hard to fix.
Could you please share your login email with us? I will personally make sure our team finds your messages, looks into your account, and gets your payout moving immediately.
We’d really appreciate the chance to make this right.
Best,
The Mobius Team
Never received cashout
9 juillet 2025
Avis spontané
Réponse de Mobius
Hey Jon,
I am truly sorry to hear that you're still waiting on your funds. It is incredibly frustrating to put in the work and not see the results in your account when you expect them.
As a small team, we’ve been facing some unexpected delays in our processing system due to recent growth, and I’m genuinely sorry that this has impacted you. We are not a scam, and we want to make sure every player gets exactly what they earned.
Could you please share your login email with us? We would like to manually pull up your account right now and get that cashout moving for you immediately.
Best,
The Mobius Team
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