Ploom UK Avis 

1 252
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

For me this is the most realistic to smoking a cigarette. It has a good choice of flavours but I prefer the Bronze EVO sticks as they for me are the strongest and closest to smoking without the cons... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de tabac

À propos de Ploom UK

Écrit par l'entreprise

Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.

Delivery included on orders over £10

SHOP NOW PLOOM CLUB REFER A FRIEND

12 month warranty

Register your device to qualify

In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.

Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(1 252)

58 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mina

Mina, Thanks for your help and great advice. Definitely going to trt this thanks to you!!!

23 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a device from Nasir in Morrisons…

Bought a device from Nasir in Morrisons Whitefield.

Amazing experience and ploom changed my life completely

14 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Omer,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Very good product and fair price

Very good product and fair price. Especially the staff. Lindsey was very friendly and helpful. Highly recommend them.

21 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Reza,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Excellent service

I bought a Ploom device, it is very good and I recommend it.

15 octobre 2024
Avis spontané
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Réponse de Ploom UK

Hi Marius,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Thanks Lindsey

I bought a ploom from Lindsey in Manchester and it’s best of its type, spot on !!

16 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Callum

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Eliza @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a bloom from Lindsey she was…

Bought a ploom from Lindsey she was lovely

13 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hey,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a device from Lindsey in…

Bought a device from Lindsey in Manchester, Lindsey was great and I love the device!

16 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Ben,

Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

We hope you will have a great Ploom experience.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Excellent service 10/10 would buy again

I Bought a bundle pack from a representative at morrsions meadowhead. Charlotte was very helpful in telling me the latest offers which worked out cheaper then to buy over the counter, which I was very please. I found her very approachable and did not feel pressured into buying anything that wasn't suited for me. 10/10 would buy again

15 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Joe,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Danielle sold it to us today

Danielle sold it to us today, not sure we will ever go back to smoking actual cigarettes!

15 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello Carla,

Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Purchased a device and 2 packs from…

Purchased a device and 2 packs from Amber at Morrisons in Welwyn garden city.
Very friendly and very helpful.
Would recommend

13 novembre 2024
Avis spontané
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Réponse de Ploom UK



Hello Daniel,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a ploom off Lindsey in…

Bought a ploom off Lindsey in Manchester… I love it thanks so much A*

13 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hey Karen,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

John @ The Ploom Team

Noté 5 sur 5 étoiles

Tasted and like the product

Tasted and like the product. Ashish explained well about the product and benefits. I just loved it

12 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hey Руслан,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

John @ The Ploom Team

Noté 4 sur 5 étoiles

Switched from Iqos, too expensive

I have been using Iqos for years , but had a fall out with their customer services, Also their prices have been sneaking up quite a lot ( 40% in 4 years !!).
I like the Ploom device & Evo sticks , much cheaper than iqos . My only gripe is that when i take the first drag it can be really hot & the device buzzes at the very end of stick use which is annoying , I am used to iqos where the buzz comes towards the end to warn you of limited time left . I will be staying with ploom though & my wife will be switching over to from Iqos due to cost difference .

25 octobre 2024
Avis spontané
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Réponse de Ploom UK

Hello Mark,

Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

Your feedback is very important for the improvement of our products and services. We would like to kindly inform you that the vibration near the end of your session is to let you know that you have 20 seconds left out of your 5 minutes Ploom session. After that, the LED light will turn off and the device shall vibrate one more time, you may let it cool or start another session, as you can have up to 3 consecutive Ploom sessions using the same device. The vibration system is helping you keep track of your remaining time to enjoy Ploom without having to constantly check the LED light.

Should we be able to enhance your Ploom experience in any way, please don't hesitate to let us know.

Bogdan @ The Ploom Team

Noté 5 sur 5 étoiles

Danielle was very helpful in…

Danielle was very helpful in inytoducing me to a very pleasant heated tobacco experiense!

9 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Richard,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Converted

I bought a ploom device this week at Hamilton Morrisons. I'm really enjoying it so far and my experience with your rep Aidan 1074 was a very pleasant 1. He explained it all very clearly and was really informative and friendly. So much so that I bought 1. I'm converted.

6 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello Elizabeth,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Ploom review



A hardworking young man called Aidan, No 1074 @ Hamilton showed me how to use my ploom, I was surprised with the flavour and hit, so I will be returning.

7 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hi Kieran,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Great alternative to standard vape…

Great alternative to standard vape devices and excellent customer service. The lovely Charlotte (at Halfway - Morrisons) was a delight to deal with and would recommend to anyone seeking an alternative to smoking/ vaping.

19 octobre 2024
Avis spontané
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Réponse de Ploom UK

Hello Blake,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Just bought a deal from husam in the…

Just bought a deal from husam in the morrisons walderslade. Great service great guy thanks

7 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello Bharat,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea@ The Ploom Team

Noté 5 sur 5 étoiles

Purchased a ploom of Lindsey

Purchased a ploom of Lindsey, Such a bubbly personality, she was great with helping me understand & sample the new products.

7 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello Sam,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
We hope you will enjoy your Ploom experience!
Andreea @ The Ploom Team

Noté 5 sur 5 étoiles

Aidan at Hamilton no 1074 great…

Aidan at Hamilton no 1074 great customer services very nice and good man.....

7 novembre 2024
Avis spontané
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Réponse de Ploom UK

Hello Muhammad

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Andreea @ The Ploom Team

L’expérience Trustpilot

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En savoir plus sur le parcours des avis sur Trustpilot.

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Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus