Ploom UK Avis 1 223

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

3+ years of using Ploom. Several dissapointments with every iteration of the device(every new model seems to be stronger) but was overall happy .. until now. New price, new sticks. Absolute no matc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really impressed with both the products and the service. The Evo sticks come in a good range of flavours and strengths, and the Ploom devices look great with customizable panels. The subscription disc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products and service! Good variety of flavours and strengths of Evo heated tobacco sticks! Love the different colour Ploom devices and interchangeable choice of panels to co-ordinate with! 15% s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stopped by Stafford Services and was greeted by possibly the most attractive human being on Earth selling Ploom. The transaction was smoother than I thought possible—effortless, efficient, and hon... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de tabac

À propos de Ploom UK

Écrit par l'entreprise

Ploom X Advanced heats tobacco instead of burning it. It's a unique combination of authentic taste, refined Heat Flow technology, and personalised style – all coming together to deliver heated tobacco pleasure. These products are not risk-free and are addictive. For adult use only.

FREE DELIVERY OVER £10

SHOP NOW PLOOM CLUB REFER A FRIEND

12 month warranty

Register your device to qualify

In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website, Ploom Lounges and our Ploom Accredited Retailers.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

CONVERTED Iqos user very happy with…

CONVERTED Iqos user very happy with price and taste happily try and get on with it as used for 3 years thanks Terry, Aaron and Ioannis

25 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Lukey,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Eliza @ The Ploom Team

Noté 2 sur 5 étoiles

hate this product

hate this product, tastes horrible! (every flavour i brought) only good thing was the way the lady sold it to me, such a good attitude and great price for how much I received but I will never be buying/using it again.

23 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hello Maja,

Thanks for your feedback.
We’re sorry that Ploom didn’t match your expectations.
We will be in touch as we would love to know what we can do better. Alternatively, please contact our Ploom advisors on 0800 876 6594 and we will be happy to assist.

All the best,
Andreea@ The Ploom Team

Noté 5 sur 5 étoiles

I bought a Ploom device a while ago and…

I bought a Ploom device a while ago and tried it but went back to smoking cigarettes. I thought I would give it another go as ploom evo sticks are so much cheaper than cigarettes. I bought gold evo sticks and found them really good they have a great taste and are very satisfying I’ve not had a normal cigarette for 3 weeks and am going to stay with the ploom device and the yummy gold sticks.

22 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Alan,

The Ploom team really appreciate your feedback.

We hope you continue to enjoy Ploom,
Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Mike, Freddy richard

Mike, freddy and Richard were really friendly and offered me great customer service. What fantastic staff you have.

21 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Jeff,

Thanks for your review. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Florin @ The Ploom Team

Noté 5 sur 5 étoiles

Freddie mike and Richard were very…

Freddie mike and Richard were very informative and told me a lot about a product which I was unsure about and now will defo use! Top lads

21 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hello Kian,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Bogdan @ The Ploom Team

Noté 5 sur 5 étoiles

Terry, Nick & Aaron

Tried the ploom heated tobacco and really enjoyed it. I was talked through all I needed to know by Nick, Terry & Aaron and sampled lots a flavours and picked 2 that I liked.
Massive Thanks to the 3 lads!!

21 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hello Istvan,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Bogdan @ The Ploom Team

Noté 5 sur 5 étoiles

Tried at Reading Services

Tried at Reading Services. Never seen before but wow! Tastes like a cigarette but without the harmful chemicals.
Have vaped for years but will move to this instead.
Great guys Aaron , Terry & Nick! Come down and have a chat!

19 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Richard,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Mikey

Mikey, Rich and Lindsay couldn’t have done more for us.

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hey Stuart,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Just made a passing trip through…

Just made a passing trip through Stafford services when I bumped into Mike, Richey, Lynda who talked me through heated tobacco. Love the concept, tried the bronze and was just really fags.

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hey Peter,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom,
Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Really personable

Really personable, engaging team who did not oversell in a push way. They were very approachable. Mikey, Lindsey and Rich, it was a genuine please to chat.

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Christopher,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

I came this week and met with Richard

I came this week and met with Richard, Mikey and Lindsey who were very informative on ploom and it’s benefits so I will look at purchasing at a later date.

15 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hey Rebecca,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

came this week & didn’t purchase as I’m…

came this week & didn’t purchase as I’m waiting for pay day but I was really impressed with the product and look forward to buying one next month.
Lindsey, Richard and Mike were all really helpful.

Thank you again.

15 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Katie,

Thanks for your review. We’re so glad that you’re still enjoying Ploom.

Alex @ The Ploom Team

Noté 4 sur 5 étoiles

Great experianceLindsey,Mikey and Rich are such a fab…

Lindsey,Mikey and Rich are such a fab team. They were happy chatty and so helpful.
These guys are a credit to your store and product and made my experience relaxed and fun. Rich especially stood out as he was confident and knew exactly what he was talking about

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Carmel,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Alex @ The Ploom Team

Noté 5 sur 5 étoiles

Green Option is my Favourite

Thanks to Mikey, Richard and Lindsey for letting me try heated tobacco for free today... I really like green option as it is the same as my cigarillos

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hello,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Bought a ploom in Stafford Services…

Bought a ploom in Stafford Services Lyndsey, Rich and Mike fantastic service and very informative about the product

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Paul,

The Ploom team really appreciate your feedback

We hope you continue to enjoy Ploom!

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

5/5 Ploom customer experience

Very interesting product which I’m excited to use more.
I spoke with Mike, Lyns and Rich all very polite people that were full of knowledge and were ready to answer any questions I had. I don’t normally go out of my way to write reviews but I really believe these guys were worth a mention for their hard work and amazing customer service skills. Well done guys thanks for the Ploom experience!

17 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Laura,

Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!

If there is anything we can do to make your experience better, please let us know.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Stopped on way to airport as seen in my…

Stopped on way to airport as seen in my home in Romania Also, really like the purple and tan coffee flavour and although cold outside, Terry, Aaron, & Nick were friendly and helpful and super quick putting the sale through to not hold us up, thanks for the coffee also

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Tudor,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Very friendly

Very friendly, terry and Nick very helpful, got a free coffee

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hello Mr. Mohammad,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Been vaping fancied a change and get…

Been vaping fancied a change and get away from vapes

Liked the baize and flavours so purchased a red and gold device

Thanks Terry,Aaron , nick

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Matthew,

Thank you for your feedback. It’s great to hear that you’re enjoying your Ploom experience.

Petrica @ The Ploom Team

Noté 5 sur 5 étoiles

Thanks to the boys at Reading East for…

Thanks to the boys at Reading East for helping me quit the conventional cigarette with the revolutionary technology that they have on Ploom.
Thanks Terry, Nick, Aaron.

18 janvier 2025
Avis spontané
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Réponse : Ploom UK

Hi Elisei,

Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.

Petrica @ The Ploom Team

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