Plumbing Place Avis 

136
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a Roper Rhodes WC seat from Plumbing Place after speaking to a very helpful lady who checked that the warehouse had them in stock and telephoned me back within 10 minutes to confirm the order.... Voir plus

Noté 5 sur 5 étoiles

I bought a Worcester Bosch Central heating boiler at the best price on the internet. I wanted it delivered to The Hay Mills Branch for me to collect. I spoke to a lady in Lichfield who explained the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were somewhat apprehensive, having not bought goods in this way previously,but the reviews for Plumbing Place were good. The adviser was pleasant and helpful and sent an email to confirm our order... Voir plus

Noté 3 sur 5 étoiles

Bought this product to house a tile on an access panel. Flimsy, overly complicated, no room for error or taking into account grout spacing and the magnets don't grab unless perfectly lined up. Only re... Voir plus

À propos de l'entreprise


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4,4

Excellent

TrustScore 4.5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(136)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good customer service!

I had some initial reservations, because before ordering I had checked with a team member to make sure the item was in stock (as I needed the item within a few days) and was advised that they were in stock, according to their records. However when my order was processed, I received a message telling me that the item was not in stock, but a delivery was on the way and so the order would be delayed by a few working days. On phoning the company they explained that their systems had said that the item was in stock, but the warehouse was telling them otherwise. When I explained that I needed the item quickly, Samantha went to great lengths to phone all their local offices to source the item, send it next day delivery and it arrived within the original timescales I had expected. For this reason alone, I would use the company again - they obviously care about their customers! Thanks Samantha!!

5 août 2013
Avis spontané
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Réponse de Plumbing Place

Hi Lynda,

Thank you very much for your lovely review.

We are very customer service focused and we do what we can to meet your expectations each and every time it’s very nice to see that this pays off.

Thank you for choosing Plumbing Place.

Sam

Noté 4 sur 5 étoiles

Well informed by Samantha

Despite the product being shown as "in stock", possibly because I ordered 2 of them they were "out of stock" and therefore there was a bit of delay in fulfilling the order. Indeed I was requested to give feedback on the order a full week before I received it. However, the number and quality of e-mails received from Samantha in Customer Service kept me well informed about the progress of the order without my having to request information on the progress. When you are so well informed, the delay seems irrelevant ! Order now received and was well packaged with no damage to contents. Will consider ordering again in the future. John N.

30 juillet 2013
Avis spontané
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Réponse de Plumbing Place

Hi John,

Thank you very much for taking the time to review us.

We know its important to keep customers updated on any possible delays, its not very often it happens but when it does we will do our best to make sure the product is sourced and dispatched as soon as possible.

Thank you for choosing plumbing place.

Sam

Noté 5 sur 5 étoiles

Excellent customer service - well done Sam!

Keen price and free P&P for my order. Very happy with my purchases. Small issue resolved quickly & professionally; thank you Sam. I would definitely buy from Plumbing Place again.

19 juillet 2013
Avis spontané
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Réponse de Plumbing Place

Hi Stephen,

Thank you for great review. It’s always good to here and read positive comments. I am pleased I could resolve the issue and that you’re pleased with your purchases.

Thank you for choosing plumbing place.

Sam

Noté 5 sur 5 étoiles

Quick, efficient service.

Did what they promised.

9 juillet 2013
Avis spontané
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Réponse de Plumbing Place

Hi Jim,
Thank you very much for your kind review, our aim is to provide quick service whilst maintaining a high level of customer service.
Thank you for choosing Plumbing Place.
Sam

Noté 1 sur 5 étoiles

Where is my tap I ordered 1 week ago?

Since ordering online 7 days ago this is the first communication I have received from Plumbing Place asking me to review the service. What service? I need my money back as the plumber is coming tomorrow so I will have to go and purchase from a store.

2 juillet 2013
Avis spontané
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Réponse de Plumbing Place

Dear Simone,
I would like to offer our most sincere apologies for the issues you have encountered.
After having a conversation with yourself on the phone, we discovered unfortunately our email correspondences were going into your spam folder so it did not seem that you had not heard from us.
In regards to this item not being received I have since discovered that our courier service had a bit of a mix up with the address and took the item to your local post office.
This is very unusual and we rarely have any problems with our courier services, so again, I deeply apologise for the problems that occurred.
I hope the tap is now received and successfully installed.
Sam

Noté 5 sur 5 étoiles

Good product, great price, quick service

Bath taps in this design varied in price greatly across the web, these were the cheapest I could find, and free delivery over £50 was also very welcome. Were delivered quickly and well packed, all in all a top experience for a quality product at a bargain price.

24 juin 2013
Avis spontané
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Réponse de Plumbing Place

Hi David,
Thank you very much for your review.
We like to keep our customer costs to a minimum, offering free deliveries on all orders over £50 (minus big and bulky items) and price comparing to ensure the best prices are offered to you.
We offer a wide variety of stock so that we give our customers varied choices and options.
Sam

Noté 5 sur 5 étoiles

great price

i have just bought a mira jump electric shower to replace my old tired shower just fitted it works a treat

3 juin 2013
Avis spontané
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Réponse de Plumbing Place

Hi David,
Thank you for your 5 star review!
I am very glad to hear you are pleased with your product.
Thank you for choosing Plumbing Place.
Sam

Noté 5 sur 5 étoiles

Could not have been better. 1st class service & delivery

Try this company for your requirements, they are fast accurate and economically priced.

26 mai 2013
Avis spontané
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Réponse de Plumbing Place

Hi Horace,
Thank you for your kind review.
We like to provide customers a fast turn around from order to delivery, whilst keeping our customer service level high.
Thank you for choosing Plumbing Place.
Sam

Noté 5 sur 5 étoiles

Excellent price, quick delivery - would highly recommend.

Very user friendly website made ordering my new Mira Jump Shower easy at the cheapest price on the web. Reasonable delivery price and item arrived in 3 days. Couldnt ask for more.

24 mai 2013
Avis spontané
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Réponse de Plumbing Place

Hi Elizabeth,
Thank you for the great review!
As mentioned we like to provide customers a fast turn around from order to delivery whilst keeping our customer service level high. We also strive to compete in the market to make our prices the best we can offer you.
Thank you for choosing Plumbing Place.
Sam

Noté 5 sur 5 étoiles

does what it says on the web

this site is easy to navigate and it delivered my purchase when they said they would

19 mai 2013
Avis spontané
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Réponse de Plumbing Place

Hi Vivian,
Thank you for the brilliant review!
Our web developers do work extremely hard to keep the site user friendly and are busy behind the scenes making it even better as we speak.
Thank you for choosing Plumbing Place.
Sam

Noté 5 sur 5 étoiles

Good price, efficient delivery!

Really good service-it came within two days.

14 mai 2013
Avis spontané
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Réponse de Plumbing Place

Hi John,
Thank you for the review.
We do like to supply quick and efficient services as we know that people's time is precious.
Thank you for choosing Plumbing Place.
Sam

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