The quality of the lamps and shades are exceptional and expertly packed. One package arrived damaged and there was no problem with the return. If you haven't seen Genesis you don't know what you are... Voir plus
L'entreprise a répondu
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The quality of the lamps and shades are exceptional and expertly packed. One package arrived damaged and there was no problem with the return. If you haven't seen Genesis you don't know what you are... Voir plus
L'entreprise a répondu
Excellent service ahead of order. Products is fantastic! Many rechargeable lights require the fitting to be charged via a power outlet close by. As Pooky rechargeable lights have a removable cell/bulb... Voir plus
L'entreprise a répondu
Visited the Gloucester showroom and met the fantastic team who were very knowledgeable about their products and helped us narrow down the fittings we were looking for - enjoying great coffee while we... Voir plus
L'entreprise a répondu
Lovely products, however returning isn’t quite what you think, the fee for returning sales items isn’t to pay for carriage it’s just a fee (I’m assuming a restock fee), you have to organise & pay fo... Voir plus
L'entreprise a répondu
Let there be light! Beautiful, decorative lighting that doesn't cost a fortune. Follow @PookyLights to find out more...
Royaume-Uni
A répondu à 52 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Pooky
I have so many pooky lights in my house. I choose the rechargeable lamps as I have so many areas I want to light up and enjoy and very few plugs’
I love the choice of beautiful lampshades I change the shades with the season, There is no end to the possibilities, Great customer service? Speedy delivery. What’s there not to like

Réponse de Pooky
You cannot fault the lamps & shades or customer services from Pooky…very well priced! There is only one bad point…it is an extremely irritating & unnecessary…are their returns. It’s very easy to return something but it takes forever for your money to be refunded to your bank account…it can take weeks which is ridiculous! One can only think they are overwhelmed by returns otherwise why, after 8 days of receiving the package, has my money not been refunded?
I absolutely love my new Pooky lamp it’s fabulous .
It came well packaged the instructions were easy to follow. Lovely added extra was a case to put the remote control in.

Réponse de Pooky
Delivery was quick, the item was well packaged, reasonably priced and looks lovely on my desk

Réponse de Pooky
Immediate dispatch , well packaged without using plastic. Lovely lampshade inside …

Réponse de Pooky
I love pooky! Wonderful choice of styles and lights and the customer service is great. They've got in touch to advise us about shipping and customs charges as we're outside of the UK and to check if we still wish to go ahead, etc. Our latest pooky is a rechargeable wall light. Super stylish and with a good battery length.
Outstanding, professional company to deal with. Amy deserves a mention. As her customer care contributes significantly to my comments. Lovely products as well.
Lovely little rechargeable lamp, instructions comprehensive and easy to understand. Very happy with it
What a stupid design
Just bought some chargeable lights, what a pain.
OMG, it really is the butt of jokes at home by guests that visit the cafe. Pooky, come on?
Have you ever felt underneath the bulb and install turned the light on!
Well packed which was a good job as DPD had managed to virtually destroy the outer box.
Very fast dispatch, absolutely beautiful lamp fantastic quality looks great in my room. I love it.
Pooky are so easy to deal with. Easy ordering process. Lamp was delivered swiftly and carefully. I can’t wait for my husband to open it on his birthday on the 10th Feb. Will review again once we’ve been able to install it!
Easy and straight forward site to navigate. Order was delivered as stated. Quality of product appears excellent although too early to evaluate how well it operates. Would certainly use this company again.

Réponse de Pooky
The resin rechargeable table lamps (Auroras) are such a beautiful thing. Well worth saving up for. Love the way you can see your choice of shade on the base. Delivery is excellent, packaging can not be faulted. Thank you so much Pooky
Beautiful rechargeable Spindle lamp bases. Stayed charge for several meals. Very quick delivery even over the Christmas period. Love them and will look at getting more to add to the collection.
Excellent from start to finish. Superb products and well packed too. We love the lamps and shades

Réponse de Pooky
I just love Pooky and their rechargeable lamps are brilliant. We wanted to bring a little bit of extra light to the dining table, without turning the overhead lights on, and the jewel-like, garnet-coloured glass Jodie lamp is superb. The light quality is great and it looks stunning!
I love the design of Pooky - everything was also delivered quickly.

Réponse de Pooky
The price, the quality, the style, the colour, the speedy delivery and the inspiration. What more can I say? The Stucco rechargeable table lamp base from Pooky is fantastic. I wasn't sure that USB charging would work for me but after the initial 12 hour charge the lamp works perfectly. And it's dimmable, so I have 3 levels of light to choose from.
I feel so lucky to have saved 70% off the price in the sale!!
Pooky, how do you do it?
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