The quality of the lamps and shades are exceptional and expertly packed. One package arrived damaged and there was no problem with the return. If you haven't seen Genesis you don't know what you are... Voir plus
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The quality of the lamps and shades are exceptional and expertly packed. One package arrived damaged and there was no problem with the return. If you haven't seen Genesis you don't know what you are... Voir plus
L'entreprise a répondu
Excellent service ahead of order. Products is fantastic! Many rechargeable lights require the fitting to be charged via a power outlet close by. As Pooky rechargeable lights have a removable cell/bulb... Voir plus
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Visited the Gloucester showroom and met the fantastic team who were very knowledgeable about their products and helped us narrow down the fittings we were looking for - enjoying great coffee while we... Voir plus
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Lovely products, however returning isn’t quite what you think, the fee for returning sales items isn’t to pay for carriage it’s just a fee (I’m assuming a restock fee), you have to organise & pay fo... Voir plus
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Let there be light! Beautiful, decorative lighting that doesn't cost a fortune. Follow @PookyLights to find out more...
Royaume-Uni
A répondu à 52 % de ses avis négatifs
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Unfortunately the rechargeable lamp we bought a couple of years ago has stopped working which considering the price paid (circa £150) is extremely disappointing. I have tried a replacement Pooky bulb but that did not solve the issue. Any help would be appreciated as I love the lamp but it’s failure after such a relatively short period of time is not good.
I purchased 2 Stucco lamps for a bedroom. They are so lovely that I wanted to purchase more for other bedrooms. Whilst I got mine in the sale at a really good price I noticed the price had gone back uo to the original price so sadly I won’t be purchasing more until the next sale, but the lamps are lovely and even came with light bulbs and so easy to set up. Meant to say they are rechargeable. Perfect in my bedroom
Speedy delivery arriving in time for Christmas. Carefully packaged. Lovely substantial lamp with strong brass fittings.
Found Pooky this year and what a treat. Beautifully crafted items. You buy one item and you simply want more. Thank you Pooky :)

Réponse de Pooky
We recently bought a rechargeable lamp base. It works very well and looks good, although it's a shame that the rechargeable parts are plastic.
I bought 2 lamp bases and shades. They are lovely. The housing for the remote is a classic touch. Delivery was quick and products well packed.
A very prompt delivery of a lovely pendant light fitting. Although the olive green cord is quite a darker shade than it appears online. Still a nice piece.
We broke a blown glass shade right before Xmas. Ordered a replacement, expecting only for delivery after Xmas and it has already arrived (Xmas Eve). It looks fab and we cannot thank Pooky enough for such simple, smooth ordering, delivery and a fab product.
Bought this light about 3 or 4 weeks ago waiting for a bedroom to be decorated. It’s a nice quality light but not fit for purpose. The picture light is a lovely size but too big and heavy for the magnet. The bracket / arm which holds it drops down over the picture as it can’t hold the weight so the light falls mostly on the wall above it. I contacted customer services asking if there’s a way of tightening the hinge screw so it doesn’t drop but they require pictures/vidro which is Fair enough - but it doesn’t work and isn’t fit for purpose and there was no advice on offer.

Réponse de Pooky
The company is incredible! The lamps, a dream. And the quality, great.
The delivery was sooo quick! The packaging was very good and all cardboard; which I love (no plastic!!!).
The lights look amazing and easy to install.
I bought the lights in the sale.
Absolutely fabulous. I'm so pleased. It's beautifully made and looks amazing. Just what we wanted to light up a dark corner. We love it⭐
Delivery was prompt and careful too ...
5*****experience: excellent communication, prompt delivery and a beautiful light.
Elbow wall lights are beautiful. But they do need channelling into the wall or adapting by the electrician to change the connector as it is large and does not fit behind the fitting. Probably on the tech spec (though I have not checked) but I was not expecting it! It is for this reason that 4 stars awarded.
Disappointed with Pooky Lighting’s service. I ordered a chandelier and only noticed part of the chain was rusted once it was out of the packaging and ready to be hung. When I contacted them, the only solution offered was a full return — they wouldn’t just replace the faulty chain. The packaging was already damaged and sending everything back, waiting for a replacement, and redoing the process was a lot of hassle, especially since I needed the light installed ASAP. This isn’t a shirt you can easily return; it should’ve been checked before dispatch, and a more practical solution should’ve been offered.
I ordered 2 lampshades to smarten up my sitting room, and I am delighted with them. Beautifully made, delivered promptly and in perfect condition. Very happy.

Réponse de Pooky
The website was very easy to navigate and I was soon able to find the items I was looking for. Once selected the purchasing process was very simple also. Creating an account with delivery details was streamline and easy to do. Having registered and verified, the purchasing process was equally simple. The items were purchase as a gift, so I can only make a comment that I feel certain that the recipient will simply love them, as they appear to be of the highest quality. The items were securely packaged and delivery was indeed as promised, and arrived promptly, the very next morning. Love your product and your website and will absolutely be visiting it again and this time, for something for myself!

Réponse de Pooky
It was easy to contact with them and changed the delivery address

Réponse de Pooky
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